People

Reliable Networks is a Division of OTT Communications, part of Otelco, Inc., a publicly traded company (NASDAQ:OTEL) with some 230 staff and operations in Missouri, Alabama, West Virginia and New England. Our people are what set us apart: Senior. Consultative. Key Portland Maine-based staff focused exclusively on Security, Cloud and Hosting services include:

 

L. Mark Stone
General Manager

Mark brings more than twenty-five years of technology experience to Reliable Networks, including 13 years as an investment banker specializing in technology and media mergers and acquisitions.

A former CIO of a global corporate trading company where he headed a $5 million agile software development program and was responsible for the company’s global infrastructure, Mark is a seasoned technical and business manager with the ability to communicate effectively with both C-level non-technical executives as well as technical staff. He developed Reliable Networks’ initial cloud infrastructure and Zimbra hosting farm and in addition to overseeing sales and operations, Mark focuses on Linux-based client migrations to Reliable Networks’ Cloud.

Mark holds a B.S. in Finance from the State University of New York at Albany, and a M.Sc. in Economics from the London School of Economics and Political Science.

 

Chris Provencher
Senior Network Engineer

Chris’s career in technology managed services spans more than twenty years serving clients large and small. Experienced in all phases of enterprise consulting and project planning, as well as systems deployment, maintenance and monitoring, Chris specializes in Microsoft, Citrix, and virtualization solutions.

Chris holds an A.S. in Computer Electronics from Northern Maine Technical College, and is also a Citrix Certified Associate – Virtualization (CCA-V).

 

David W. Merrill
Systems Engineer

Joining Reliable Networks in July 2015, David Merrill brings more than seventeen years of experience in network administration, systems integration/deployment and software development. David specializes in Linux operating systems and IP networking and has a strong focus in project management.

David holds an B.A. in mathematics from Bates College and a M.A. in mathematics from the University of Colorado at Boulder.

 

Dale Powers
Systems Engineer

Dale has some 20 years of IT experience and joined Reliable Networks in the Summer of 2016.

The majority of Dale’s experience has been “in the weeds”, working with clients to solve complex, time-sensitive issues on complex systems.  His broad hardware, software and field engineering expertise, with regulated healthcare and non-regulated entities alike, has enabled Dale to get to the root of the issue and solve problems fast.

Dale has a B.A. in English from The University of Maine, and holds five different BitDefender certifications, including BitDefender Certified MSP Specialist and BitDefender Certified Technical Specialist.

 

Ray Liu
Systems Engineer

Ray joined Reliable Networks in November 2016 after working in China and Singapore.

While overseas, Ray worked as both a consultant and a systems engineer on a variety of engagements, focusing on complex Windows Server deployments on-premises as well as in Hybrid and Public clouds; Citrix XenApp and Netscaler, and; large fault-tolerant storage clusters.

Ray has a B.S. in Information Management and Information Systems from Tianjin Normal University (Tianjin, China), and holds Microsoft MCSE, MCSA, MCITP and Citrix CCA certifications.

 

Tom Mitchell
Account Manager and Solutions Consultant

Tom has decades of technical sales, and sales management, experience covering high value-added software, hardware and professional services.

His technical experience includes strategic consulting as a Sales Manager at Nortel, where he worked with clients to architect and specify large systems. In addition to direct sales, Tom also has managed national distributor and partner channels. As a Territory Manager at Xerox, Tom focused on more complex implementations; his new business acquisitions plan resulted in a doubling of business.

Tom has a B.S. in History and Secondary Education from the University of Maine.