Reliable Networks Blog

AI: Can you avoid the risks it carries?

AI: Can you avoid the risks it carries?

Are there risks to AI? Absolutely! There are end-of-the-world predictions about the use of AI. For a business, many of the risks are a bit less extreme, but they are also very real. For example, in the area of content creation. There are a variety of risks that you open yourself up to. One of the key ones is the trustworthiness of the content created. You expect generative AI to create an accurate explanation or description of a topic, event, thing, or idea, However, can you, in fact, completely rely on that? The answer is probably a qualified no. The level of “qualified” depends on a variety of factors. Your AI generated content is only as good as its sources, and that can create real questions for readers. Also, an organization using AI to create any type of video, text, image, or audio content needs to be concerned that it may include proprietary information that you need permission to use. This means material created by generative AI could suddenly veer off into copyright infringement.

AI is also being used in areas such as recruitment. However, there has been research suggesting that bias can sneak into AI decisions as a result of the source data the tools are using. Bias is a concern not limited to the one example of recruitment. It can have consequences in areas where AI is making marketing decisions, and can taint medical and legal recommendations AI might provide. As a result, AI cannot go “unmonitored.” Review by humans and other tools is a best practice that is needed to improve accuracy and trustworthiness. This, in turn, may cut into the efficiencies that are perceived to be created by AI. Also, a lot of AI–Chat GPT to just take one example–isn’t going to necessarily incorporate consideration of regulation and compliance requirements. Many countries, individual States in the US, and US federal agencies are implementing data security regulations that are designed to protect the Personal Information of individuals. In many cases violations include civil penalties. In the case of the European Union’s General Data Protection Regulation, fines are significant.

Finally, if you are considering stepping into AI, your MSP can provide guidance. Our recent list bears repeating: Eight ways an MSP can help you approach an AI solution.

Step one: Assess potential uses of AI. Your MSP should have a solid understanding of your entire business and how AI might contribute. They can help you start with small steps and move from there.

Step two: Understand your KPIs and organizational goals, from the top down. Before jumping off and adopting AI just because it is there, evaluate your KPI’s. Where do you perceive you need a boost?

Step three: Propose a possible range of AI solutions. An MSP will be knowledgeable about the variety of applications out there and lead you to select those most appropriate for your goals. Remember, they should be directed toward assisting KPI improvement.

Step four: Estimate the solution’s ROI. Remember, measurement is important. And you can not do everything. So identify each potential AI solution’s ROI. As mentioned above, AI isn’t just a trendy tool to adopt just “because.”

Step five: Ensure compliance: For example HIPAA, PCI. HITRUST. ISO27001, SOC1, SOC2 or similar legal and industrial standards. AI is a powerful and potentially intrusive tool. Compliance is critical.

Step six: Implement the solution. An MSP can implement the solution for you. Most business owners do not have the resources available for what can be a time-intensive project.

Step seven : Manage tool-related risks. As noted, there are best practices available. Monitor to ensure your outcomes with AI are accurate, trustworthy, defensible, transparent and meet regulations.

10 Awesome Ways to Customize Your Desktop Layout

You can make your computer experience more unique by changing the style of your desktop. It lets you organize your area well, which makes it easier to get to files and programs you use often. There are many ways to change things whether you’re using Windows, macOS, or Linux. 

This can make a big difference in how your desktop looks and how it works, which can help you get more done and make your computer feel more like your own. We’ll look at ten ways to change the layout of your screen. 

10 Ways to Customize Your Desktop

Customizing your desktop can be both fun and rewarding. It offers a wide range of possibilities, from changing backgrounds and themes to organizing icons and widgets. Here are ten tips to help you get started:

1. Change Your Desktop Background

One of the easiest and most effective ways to make your computer your own is to change the background of your screen. A lot of different pictures are available, such as family photos, artwork, and backgrounds that change throughout the day. 

This can help make your workspace feel more like home. For instance, if you’re working on a creative project, a bright and colorful background might help you think of new ideas. On the other hand, if you need to concentrate, a more muted image might be better.

Most of the time, you have to go to your operating system’s settings to change your screen background. Right-click on the screen in Windows and choose “Personalize.” Then you can pick a background from your files or one of the ones that come with Windows. Mac users can choose or share a new background picture by going to System Preferences > Desktops & Screensaver.

2. Use Custom Themes

Using custom themes can completely overhaul the look of your desktop, including colors, fonts, and even the design of windows and menus. Themes are available for most operating systems and can be easily installed from the internet or created using third-party software. Custom themes allow you to match your desktop to your personal style or work environment, making your computer feel more personalized.

For Windows users, themes can be downloaded from the Microsoft Store or from third-party websites. macOS users can also find themes online, though they might require additional software to install. Linux users often have the most flexibility, as they can customize almost every aspect of their desktop using open-source tools.

3. Organize Icons and Folders

Organizing icons and folders is essential for keeping your desktop clutter-free and accessible. By categorizing files and applications into logical groups, you can quickly find what you need without having to search through a messy desktop. This organization can significantly reduce stress and improve productivity.

To organize your icons and folders, you can create folders for different types of files or projects and place them in a logical order on your desktop. You can also use labels or colors to differentiate between different types of files. Additionally, consider using the “Dock” on macOS or the “Taskbar” on Windows to pin frequently used applications for easy access.

4. Add Widgets and Gadgets

Adding widgets and gadgets can provide quick access to information like weather forecasts, news updates, or system performance metrics. These small applications can be placed anywhere on the desktop, making them a convenient way to stay informed without cluttering your workspace. Widgets can be particularly useful for monitoring system resources or staying up-to-date with current events.

On Windows, you can use tools like Rainmeter to create custom widgets. On macOS, GeekTool is a popular choice for adding custom widgets to your desktop. Linux users can use tools like Conky to display system information in a customizable format.

5. Create Custom Icons

Creating custom icons is another way to personalize your desktop. By designing or downloading custom icons, you can replace the default icons for folders, files, and applications, giving your desktop a consistent look that reflects your style. Custom icons can make your desktop feel more cohesive and visually appealing.

To create custom icons, you can use graphic design software like Adobe Photoshop or free alternatives like GIMP. Once you’ve designed your icons, you can replace the default icons by right-clicking on the file or folder and selecting “Properties” (on Windows) or “Get Info” (on macOS), then dragging your custom icon into the icon preview area.

6. Set Up Multiple Desktops

Setting up multiple desktops or workspaces is a powerful feature available on many operating systems. This allows users to separate different tasks or projects into distinct environments, reducing clutter and improving focus. Multiple desktops can help you stay organized and avoid distractions.

On Windows, you can use the Task View feature to create multiple desktops. On macOS, you can use Spaces to set up different workspaces. Linux users often use tools like GNOME or KDE to manage multiple desktops.

7. Use Keyboard Shortcuts

Using keyboard shortcuts is a simple yet effective way to streamline your workflow. By assigning custom shortcuts to frequently used applications or actions, you can save time and improve productivity. Custom shortcuts can help you work more efficiently by reducing the need to navigate menus or click through multiple windows.

To create custom shortcuts, you typically need to access your operating system’s keyboard settings. On Windows, you can go to Settings > Ease of Access > Keyboard to set up custom shortcuts. On macOS, you can use the Keyboard preferences in System Preferences to create custom shortcuts.

8. Automate Tasks

Automating tasks is another powerful customization strategy. Tools like AutoHotkey for Windows or Automator for macOS enable users to create scripts that automate repetitive tasks, freeing up time for more important activities. Automation can significantly reduce the time spent on routine tasks, allowing you to focus on more creative or strategic work.

To automate tasks, you can start by identifying repetitive actions you perform regularly, such as renaming files or sending emails. Then, use automation software to create scripts that perform these tasks automatically. This can range from simple actions to complex workflows that involve multiple applications.

9. Customize The Taskbar or Dock

To get the most out of your desktop setup, you can change the taskbar or dock. You can make your desktop easier to use and understand by moving icons around, adding custom tools, or changing how these things look. A dock or desktop that is well-organized can help you get to your most-used programs quickly.

When you right-click on the taskbar in Windows, you can change how it looks and add new icons. You can pin apps to the dock on macOS so they are easy to get to. You can also change the dock’s size and location to fit your needs.

10. Use Third-Party Software

Using third-party software can enhance your desktop customization experience. Programs like Rainmeter for Windows or GeekTool for macOS allow users to create custom widgets and skins that can display a wide range of information, from system stats to inspirational quotes. Third-party software provides a high degree of flexibility, enabling users to design their desktops with unique and functional elements.

To get started with third-party software, you can explore online communities or forums where users share their customizations and provide tutorials on how to implement them. This can be a great way to find inspiration and learn new techniques for customizing your desktop.

Try Customizing Your Desktop

It’s fun and satisfying to change the layout of your desktop, and it can make your computer experience much better. There are many ways to make your computer feel more like your own, whether you want to be more productive, show off your talent, or just make it feel more like you. You can make a workspace that fits your wants and style perfectly by exploring the different customization options. If you want to know more about designing your desktop or need help putting these ideas into action, please don’t hesitate to get in touch with us.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

AI Is All Around Us

AI Is All Around Us

IT seems it is virtually impossible to avoid hearing about Artificial Intelligence (AI). Ever since ChatGPT hit the market, AI has become a never ending source of news, articles, advertisements, and lots of gloom. Artificial intelligence isn’t exactly new–the term goes back to the mid-1950s. Artificial Intelligence is a broad term and encompasses a few different subsets of processes. Generally, it refers to machines or computers doing things that we consider a skill limited to human intelligence. What has caught the public eye is what is labeled “generative AI”. Generative AI (e.g ChatGPT) refers to the AI tools that can create content, music, images, code and voice. One of the reasons generative AI is so widespread in its applications is that it doesn’t require coding skills for a layperson to use it, instead the user can instruct the tool to create content by using natural language.

Questions about generative AI

The media has certainly been filled with concern about AI and has raised many questions about areas where we potentially interact with it. How do we know the content we are reading is accurate and can be trusted to have come from reliable sources that have been vetted for accuracy? Can it be used to create misleading information that could misdirect our understanding of social, political, cultural, legal and other issues that affect the well-being of society? Others worry it could displace whole sectors of human labor. These are heavy questions best left to another venue of discussion.

Where is the average person interacting with AI?

We interact with artificial intelligence everyday in places we probably never give much thought. Those recommendations for purchases that you see on every shopping website you visit? That is done by a form of AI known as machine learning. Your thermostat that turns the heat up and down by learning when you usually leave the house? The refrigerator that makes your shopping list? Those are both examples of machine learning as well.

If you use a Managed Service Provider or a Managed Security Services Provider, AI is a new line of higher quality defense against cybercrime that they may be using to protect you. One of the greatest risks a business faces is a breach of its data by cybercriminals: malware, ransomware, et.al. and the tricks being used keep increasing in sophistication. Ransomware is particularly insidious. It can seize your data and hold it hostage for a ransom of currency, crypto or traditional. Once attacked there are very few alternatives to submitting to the ransom request. AI can help MSPs respond faster to specific threats and concerns, and assist in diagnosis and troubleshooting. Also, as every SMB knows, 24/7 monitoring and support is a critical service that an MSP can provide far more efficiently than a company can do in-house. (This has to do with the benefits of economies of scale.) AI can improve 24/7 monitoring because AI can evaluate an enormous amount of data, far faster than humans, and likely identify problems before they affect your business.

7 New and Tricky Types of Malware to Watch Out For

Malware is a huge threat in the digital world. It can cause a lot of damage and cost people a lot of money. As technology advances, so do the tactics used by cybercriminals. In this article, we will explore some of the newest and trickiest types of malware.

7 Malware Threats to Watch Out For

Malware keeps getting more complex and harder to detect. Here are seven new and tricky types of malware that you should know about:

1. Polymorphic Malware

Polymorphic malware is a type of malware that changes its code every time it replicates. This makes it hard for antivirus software to detect because it looks different each time. Polymorphic malware uses an encryption key to change its shape and signature. It combines a mutation engine with self-propagating code to change its appearance continuously and rapidly morph its code.

This malware consists of two main parts: an encrypted virus body and a virus decryption routine. The virus body changes its shape, while the decryption routine remains the same and decrypts and encrypts the other part. This makes it easier to detect polymorphic malware compared to metamorphic malware, but it can still quickly evolve into a new version before anti malware detects it.

Criminals use obfuscation techniques to create polymorphic malware. These include: 

  • dead-code insertion
  • subroutine reordering
  • register reassignment
  • instruction substitution
  • code transposition
  • code integration

These techniques make it harder for antivirus programs to detect the malware. Polymorphic malware has been used in several notable attacks, where it spread rapidly and evaded detection by changing its form frequently. This type of malware is particularly challenging because it requires advanced detection methods beyond traditional signature-based scanning.

2. Fileless Malware

Fileless malware is malicious software that works without planting an actual file on the device. Over 70% of malware attacks do not involve any files. It is written directly into the short-term memory (RAM) of the computer. This type of malware exploits the device’s resources to execute malicious activities without leaving a conventional trace on the hard drive.

Fileless malware typically starts with a phishing email or other phishing attack. The email contains a malicious link or attachment that appears legitimate but is designed to trick the user into interacting with it. Once the user clicks on the link or opens the attachment, the malware is activated and runs directly in RAM. It often exploits vulnerabilities in software like document readers or browser plugins to get into the device.

After entering the device, fileless malware uses trusted operating system administration tools like PowerShell or Windows Management Instrumentation (WMI) to connect to a remote command and control center. From there, it downloads and executes additional malicious scripts, allowing attackers to perform further harmful activities directly within the device’s memory. Fileless malware can exfiltrate data, sending stolen information to attackers and potentially spreading across the network to access and compromise other devices or servers. This type of malware is particularly dangerous because it can operate without leaving any files behind, making it difficult to detect using traditional methods.

3. Advanced Ransomware

Ransomware is a sophisticated form of malware designed to hold your data hostage by encrypting it. Advanced ransomware now targets not just individual computers but entire networks. It uses strong encryption methods and often steals sensitive data before encrypting it. This adds extra pressure on victims to pay the ransom because their data could be leaked publicly if they don’t comply.

Ransomware attacks typically start with the installation of a ransomware agent on the victim’s computer. This agent encrypts critical files on the computer and any attached file shares. After encryption, the ransomware displays a message explaining what happened and how to pay the attackers. If the victims pay, they are promised a code to unlock their data.

Advanced ransomware attacks have become more common, with threats targeting various sectors, including healthcare and critical infrastructure. These attacks can cause significant financial losses and disrupt essential services.

4. Social Engineering Malware

Social engineering malware tricks people into installing it by pretending to be something safe. It often comes in emails or messages that look real but are actually fake. This type of malware relies on people making mistakes rather than exploiting technical weaknesses.

Social engineering attacks follow a four-step process: information gathering, establishing trust, exploitation, and execution. Cybercriminals gather information about their victims, pose as legitimate individuals to build trust, exploit that trust to collect sensitive information, and finally achieve their goal, such as gaining access to online accounts.

5. Rootkit Malware

Rootkit malware is a program or collection of malicious software tools that give attackers remote access to and control over a computer or other system. Although rootkits have some legitimate uses, most are used to open a backdoor on victims’ systems to introduce malicious software or use the system for further network attacks.

Rootkits often attempt to prevent detection by deactivating endpoint antimalware and antivirus software. They can be installed during phishing attacks or through social engineering tactics, giving remote cybercriminals administrator access to the system. Once installed, a rootkit can install viruses, ransomware, keyloggers, or other types of malware, and even change system configurations to maintain stealth.

6. Spyware

Spyware is malicious software designed to enter your computer device, gather data about you, and forward it to a third-party without your consent. Spyware can monitor your activities, steal your passwords, and even watch what you type. It often affects network and device performance, slowing down daily user activities.

Spyware infiltrates devices via app install packages, malicious websites, or file attachments. It captures data through keystrokes, screen captures, and other tracking codes, then sends the stolen data to the spyware author. The information gathered can include login credentials, credit card numbers, and browsing habits.

7. Trojan Malware

Trojan malware is a sneaky type of malware that infiltrates devices by camouflaging as a harmless program. Trojans are hard to detect, even if you’re extra careful. They don’t self-replicate, so most Trojan attacks start with tricking the user into downloading, installing, and executing the malware.

Trojans can delete files, install additional malware, modify data, copy data, disrupt device performance, steal personal information, and send messages from your email or phone number. They often spread through phishing scams, where scammers send emails from seemingly legitimate business email addresses.

Protect Yourself from Malware

Protecting yourself from malware requires using the right technology and being aware of the risks. By staying informed and proactive, you can significantly reduce the risk of malware infections. If you need help safeguarding your digital world, contact us today for expert advice.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Where Do Deleted Files Go?

It may seem like the file is gone for good when you delete it from your computer. However, the truth is more complicated than that. A deleted file doesn’t really disappear from your hard drive; it stays there until new data fills up the space it occupied

This process might be hard to understand for people who don’t know much about how computers handle files. We’ll discuss what happens to deleted files, how to recover them, and why they might still be on your device.

What Happens When You Delete a File?

It’s not as easy as it seems to delete a file. When you send a file to the Trash or Recycle Bin, it is not erased from your hard drive right away. It is instead taken to a temporary storage place and stays there until you decide to empty the bin. The file’s data stays on the hard drive even after the bin is empty; it is marked as free space that can be used by other files.

When you delete a file, you remove its record from the file system. The file system is like a directory that keeps track of all the files on your computer. The operating system will no longer know where the file is, but the data inside will still be there. This is why it’s often possible to recover deleted files with special software, as long as the space hasn’t been filled with something else.

Getting rid of files is a lot like taking the title off of a VHS tape. People who are looking for the movie can still find it on the tape, but without the name, it’s like the movie doesn’t exist. Also, when you remove a file, you’re removing its label from the file system. The data, on the other hand, stays on the hard drive until it’s overwritten.

To manage data successfully and safely, you need to understand this process. For instance, deleting private information might not be enough if you want to be sure it’s gone for good. If you want to delete the information on your hard drive safely, you may need to use extra tools. Next, we’ll explore how to recover deleted files and the importance of backups.

How Can I Get Back Deleted Files?

To recover deleted files, you need software that can scan your hard drive for data that has been marked as available but hasn’t been written over yet. This method might work if the file was recently deleted and the space it took up hasn’t been filled with new data.

How Software for Recovery Works

The way recovery software works is by scanning the hard drive for areas that have data in them but are not currently linked to any file in the file system. After that, it tries to rebuild the file by putting these parts back together. How well this process works will depend on how quickly the recovery is attempted and whether the sections have been written over.

What File Recovery Can’t Do

File recovery works sometimes, but not all the time. It’s much harder or even impossible to recover a removed file if the space it took up has been written over. It’s also possible for the quality of the recovered file to vary, with some files being fully recovered and others only partly.

Why Backups Are Important

Because file recovery isn’t always possible, it’s important to keep regular copies of important data. This ensures that you can still access a file through your backups even if you delete it and can’t recover it.

We’ll discuss more about how different devices handle deleted data and the concept of “secure deletion” in the next section. 

What Does Happen on Various Devices?

Deleted files are handled in a few different ways by different systems. Android phones have a folder called “Recently Deleted” where lost files are kept. This is similar to the “Recycle Bin” or “Trash” on any other computer. Photos and movies deleted from an iPhone are kept in the “Recently Deleted” album in the Photos app for 30 days before being deleted for good.

Secure Deletion

Secure deletion does more than just delete a file from the file system; it also writes over the space it took up to make sure the data can’t be retrieved. This is especially important if you want to make sure that all of your private data is gone.

SSDs vs. HDDs

How lost files are dealt with depends on the type of storage device used. Solid-State Drives (SSDs) handle deleted data more efficiently with a method called TRIM. This can make recovery harder than with traditional Hard Disk Drives (HDDs). 

To keep your information safe on multiple devices, you need to know about these differences. Next, we’ll discuss how to ensure that deleted files are really gone and what you can do to keep your data safe.

How To Make Sure Files Are Really Deleted

There is more to do than just putting things in the trash or recycle bin to make sure they are really gone. You need to do more to ensure that the data is safely erased. This is especially important if you want to keep private data safe from unauthorized access.

You can safely delete files with software that is designed for that purpose. These tools delete files and then overwrite the space they filled several times, making it almost impossible to recover the data. In order to keep private data safe, this step is very important and is called “secure deletion.” Good data management practices can help keep your data safe and secure in addition to secure deletion. Some examples are making regular backups and encrypting your data. 

Take Charge of Your Information

To sum up, if you want to keep your digital life safe, you need to know where deleted files go and how to recover them. You can keep your information safe from unauthorized access by managing your data and backing it up regularly. If you need help safely deleting sensitive files or have questions about how to handle your data, please contact us.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.