Our Philosophy

The company began in 2003 with a proactive approach to network and server monitoring, as well as providing clients with hosted email solutions, and has now evolved into a full-service managed service provider.

Our clients depend on technology to operate their businesses, and they consider technology to be one of the most critical components in keeping their company going.

We work with our clients to ensure that their mission-critical applications are available to end users in a reliable, secure, and cost-effective manner, while also protecting their networks with the most up-to-date network security, backup, and disaster recovery solutions, as well as access to our engineers when they need it.

We accomplish this by working closely with our clients to establish their specific requirements for the present and future. We seek to develop a relationship with each client in which they see us as an extension of their businesses. We strive to build partnerships in which we are not only recognized as IT experts, but as their trusted IT advisor for all things related to technology in their business. We’d love to speak with you if you’re looking for a trusted IT advisor and technology partner who always puts your business first and is prepared to work within your budget!

Meet our team!

Chris Provencher

President / Owner

Chris joined Reliable Networks in 2009 and has more than 20 years of IT consulting, support, business development, and project management expertise supporting clients large and small in leveraging technology to improve their bottom line.

He has extensive experience of Microsoft technologies, ranging from on-premise servers to O365 and Azure, IT Security, vCIO services, networking design and implementation.

David Merrill

Senior Systems Engineer

Joining Reliable Networks in 2015, David Merrill brings twenty five years of experience in network administration, systems integration/deployment and software development. David specializes in Linux operating systems, hypervisors and associated infrastructure, public cloud, IP networking and has a strong focus in project management.

David holds an B.A. in mathematics from Bates College and a M.A. in mathematics from the University of Colorado at Boulder.

Dale Powers

Senior Systems Engineer

Dale Powers joined the team in 2016, he is a graduate of University of Maine with a Degree in English with a Concentration in Technical Writing and started his career writing manuals and help files for software companies before transitioning into Technical Support and IT. He most recently completed his Network+ and wakes up each day wanting to help people with all things IT related. Dale brings 40+ years of technical experience to the team.

Dan Roberge

Senior Lead Systems Engineer

Dan is a seasoned IT veteran with over 20 years experience, He’s worked for other IT Services companies and has even owned his own, most recently he ran the managed services division for a regional voice and data company. He brings a deep level of technical expertise to the team along with an eye for detail and fantastic project management skills.

Michael Moore

Senior Systems Engineer

Michael has over 30 years working in the IT field mixed in with international production engineering. Large infrastructure, migrations to the cloud and reducing complexity (K.I.S.S.). Michael has extensive experience with Windows Servers, Office 365, Teams, virtualization and networking.

When not working, Michael enjoys mounting biking or flying his sailplane in the White Mountains in New Hampshire.

Ken Alden

Technology Consultant

Ken started his tech career with DEC. After twenty years, he was working in Corp. Research and co-authored the first software VPN. Ken found his love for “fixing things”.  

After moving his family to the Portland area, he started The Tech Guys, Inc. as a way to continue helping small businesses with their IT needs. Ken is known for being a “jack of all trades” and enjoys handling “the tough problems” When he’s not fixing things, he enjoys being an empty nester with his wife Cyndi and experiencing the beauty and outdoors we all enjoy in New England.

Judson Cease

Systems Engineer

The newest member of the Reliable Networks team, Judson brings along experience with desktop troubleshooting and Microsoft Office. With a BA in Music, he brings a creative twist to the group as well, but maintains a strong passion for math, science, and technology. What he lacks in years he makes up for in patience, friendliness, and attention to detail, making sure every customer is treated well.

Outside of work, can be found playing bass in various musical theater productions throughout Southern Maine, building custom guitars and basses, reading horror, sci fi, and fantasy novels, and spending time with his wife and kids.

Derek D'Amico

Systems Engineer

Derek joined Reliable Networks in 2023, bringing with him 10 years of experience supporting technology in the healthcare and security industries. His privacy and security focused approach is complemented by a desire to educate and empower users to make the most of their tools. In a world that gets more connected every day, Derek prides himself on keeping users safe and knowledgeable in the digital landscape.

In his free time, Derek enjoys a number of amateur hobbies including filmmaking, music and tabletop games. His favorite genres are fantasy and sci-fi, depending on the day you ask.