Email safety: Firewalls and antivirus are great, but what about your employees

The Verizon Data Breach Investigations report states that emails are the primary source of two-thirds of malware. Email is an easy target simply because there is more human touch involved in the case of emails. There’s always a stray chance that someone will end up clicking on a phishing link or downloading the wrong attachment or simply including sensitive, confidential information in an unencrypted email. The first step to securing your email systems is training your employees. Train your employees to identify harmful email messages and to be aware of your firm’s IT protocols and rules. There are 4 major ways in which your employees may end up compromising your email security. These are

• Falling for phishing scams: These emails will appear to have come from an authentic source and urge the reader to take an action. Usually the action involves clicking on a link and/or sharing sensitive information via an online form that looks authentic. The phishing links and the webpage clone the original site so well that it is easy to mistake them for their authentic counterparts. For example- an email that looks as if it is from the IRS, asking for sensitive financial data, or an email that seems to be from the bank asking you to log into your account, etc.
• Mistaking hacked emails to be authentic ones: These emails are actually from an authentic sender account, but their account may have been hacked. One of the ways to spot such email messages is if ‘something feels amiss’. For example, an email that’s ridden with typos, spelling and grammar errors, or if the writing style is different, or includes an unexplained instruction to download an attachment, fill a form or install a patch.
• Not following strict password hygiene: There are 2 angles to this. First is password sharing. Sharing passwords indiscriminately puts your email systems at risk. Often, people trust their coworkers and end up sharing system or email passwords without realizing the possible consequences. Sometimes, it is just so much easier to share the password than follow the protocol. For example, Bob from sales is too busy to prepare his commission report. So, he gives his password to Lisa from accounting so she can calculate his commission for the month and Lisa shares with her team so they can work on the reports. See…before you know it 3 other people apart from Bob have access to his system including his emails!

  The second issue in password hygiene pertains to ignoring password basics. For example, having passwords that are too simple or obvious such as dictionary words, names, etc. or not changing passwords as recommended or having the same password for multiple accounts.

• Exposing their own devices to safety threats and then using them for work purposes due to the BYOD environment: This is a threat brought into the picture due to the flexibility-oriented culture of the modern workplace. Businesses allow their employees to work from anywhere, using their own devices. For example, someone could be accessing and replying to an email from work, using their phone or iPad, connected to the open wifi at the mall’s food court. The risk such open networks bring to the table is unimaginable.

As discussed in the beginning of this blog, emails are a soft target because of the human element. You can organize classroom training sessions to educate your employees about your IT usage policies related to password management, use of personal devices, data sharing and internet access. You can also conduct IT drills and workshops to help your employees identify possible IT security threats and steer clear of those. If you don’t have the resources to do this, check with a MSP in your area. They might be able to help.

Passwords: boring but they matter

Passwords are something that you and every employee can use to protect your data and maintaining this important protective wall against criminals is relatively easy. Take the time to follow basic good practices, most of which are relatively easy to do. Here are four easy best practices for good password hygiene which don’t require hand sanitizer or staying six feet apart.

Watch out for re-use and multiple use.

Rotating passwords isn’t a good idea. You may notice some sites that you use may not even permit you to use the passwords you have used previously. On a similar note, avoid using the same password across multiple sites. If one site is hacked, the password from that site can be used across all of your other secure sites.

Avoid writing down passwords

This one can be a little outdated. It belies common sense that a burglar will break into your home to steal your written password collection. That said, leaving a list of passwords sitting around in your office, wallet or handbag isn’t an especially good idea.

Don’t share password

One of the biggest temptations for password sharing may be in a work setting for the sake of speed and convenience – you may allow a co-worker who needs quick access to use your password. Don’t. Even if your co-worker has approved access, ask them to use their own credentials to login. Also, password sharing is likely a work rule violation in your organization. If discovered, it could be grounds for disciplinary action.

Phishing tricks

Last but absolutely not least, be aware of scams to get your password by convincing you to hand it over. We’ve mentioned this is other e-guides but it bears repeating because it seems to work against even the most savvy digital users.

Phishing scams involve sending an email or text message that appears to be from a legitimate source, such as a bank or social media site. The message typically asks you to click on a link and enter your password, giving the hacker access to your account. Before you click on any link, it is essential to verify if the links are genuine. Here are a few things to look for when doing that:

• Spelling – Check for the misspellings in the URL. For example, if your bank’s web address is www.bankofamerica.com, a phishing link could misspell it as www.bankofamarica.com or www.bankofamerica-verification.com
• Disguised URLs – Sometimes, URLs can be disguised–meaning, while they look genuine, they ultimately redirect you to some fraudulent site. You can recognize the actual URL by using a mouseover, or by right clicking on the URL, and selecting the ‘copy hyperlink’ option and pasting the hyperlink on a notepad file. But, NEVER ever, paste the hyperlink directly into your web browser.
• URLs with ‘@’ signs – If you find a URL that has an ‘@’ sign, steer clear of it even if it seems genuine. Browsers ignore URL information that precedes @ sign. That means, the URL www.bankofamerica.com@mysite.net will take you to mysite.net and not to the actual Bank of America website.

In the end, the humble password is an excellent first line of defense against hackers and thieves. All it takes to keep this barrier strong is staying vigilant about password best practices. While it does take ongoing training on the part of management to ensure vigilance is maintained for the long haul, these best practices are simple to observe and take little time

Four easy ways to thwart cyber criminals

With all the talk about cybercrime and the recent spate of headlines about ransomware, concerns for your data security and the safety of your business keep growing. Avoiding a data breach is critical to your business, so it is vital that you focus resources and time on cybersecurity. Your MSP can be your best support for handling the variety of solutions to the problem of cybercrime. However, don’t forget what you can do on your own. Amidst all the sophisticated tools to protect your data, don’t forget the role of the lowly password. Passwords are there all the time, so we tend to take them for granted.

Here are four easy best practices for good password hygiene which don’t require hand sanitizer or staying six feet apart.

Strong Passwords

Many advisors suggest that a strong password includes letters, numbers and symbols. Basic vocabulary words, from any language, can often be hacked through brute force–just bombarding with a stream of words until you hit the correct one. Numbers and symbols can make that less successful.

Update Passwords

The longer a password is hanging around, the more likely it may be compromised. Frequently changing passwords, just like changing the batteries in your smoke detector, should be done on a regular basis. Try the first day of every third month.

Cancel Passwords when access is no longer needed

In a workplace setting, access should be eliminated immediately upon the termination or transfer of an employee. Not tomorrow, not later today–Immediately. This is particularly true in the case of an involuntary termination, when a now former employee may have a motivation to act nefariously. Also, when an employee’s job duties change, some access from their previous position may not be relevant with their new role.

Multi-factor Authentication

Multi-factor authentication (MFA) is the access process that requires a second step to access data. You probably come across it frequently. Many retail sites now use MFA for returning customers who want access to their account or order history. MFA asks for your password and then authenticates you by sending a one-time code to another platform. Most frequently, this means sending you a text. The intent is to diminish the possibility that the password is being used by someone not authorized to have it. Anytime you use an ATM machine, you are using a version of MFA (The debit card is step one, the PIN is step two)

Demystifying Ransomware: Understanding its Impact on Businesses

In today’s interconnected digital landscape, cyber threats continue to evolve and pose significant risks to businesses of all sizes. Ransomware, in particular, has emerged as one of the most notorious and destructive forms of cyberattacks. In this blog post, we will delve into the world of ransomware, exploring what it is, how it works, and the profound impact it can have on businesses.

What is Ransomware?

Ransomware is a malicious software designed to encrypt files on a victim’s computer or network, rendering them inaccessible until a ransom is paid. It infiltrates systems through various means, such as malicious email attachments, infected websites, or vulnerabilities in software. Once executed, ransomware quickly spreads throughout the network, encrypting files and displaying ransom notes that demand payment in exchange for the decryption key.

The Impact on Businesses:

1. Financial Losses: Ransomware attacks can inflict significant financial damage on businesses. The ransom demands can range from a few hundred to millions of dollars, and even if the ransom is paid, there is no guarantee that the attackers will honor their end of the deal. Moreover, businesses often face additional costs, including incident response, system restoration, legal fees, and potential regulatory fines.
2. Operational Disruption: Ransomware attacks can bring business operations to a grinding halt. When critical systems and data are encrypted, employees are unable to access vital information or perform their duties, leading to productivity losses and disruption of customer services. The downtime can have a cascading effect on revenue, customer satisfaction, and business reputation.
3. Data Loss and Breach: In some cases, ransomware attacks involve exfiltrating sensitive data before encrypting it. Attackers may threaten to publish or sell the stolen data if the ransom is not paid, exposing businesses to the risk of data breaches. Data breaches can result in severe legal and reputational consequences, including lawsuits, regulatory penalties, and loss of customer trust.
4. Reputational Damage: The impact of a ransomware attack extends beyond financial and operational consequences. News of a successful attack can tarnish a company’s reputation, erode customer confidence, and deter potential business partners. Rebuilding trust and restoring the company’s image can be a long and arduous process.
5. Legal and Regulatory Ramifications: Depending on the industry and geographical location, businesses affected by ransomware attacks may face legal and regulatory implications. Data protection laws, such as the EU’s General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), mandate organizations to protect personal data adequately. Failure to comply with these regulations can result in substantial fines and legal repercussions.

Mitigating the Impact:

While the threat of ransomware is persistent, businesses can take proactive steps to mitigate its impact:

1. Regular Data Backups: Maintain secure and up-to-date backups of critical data. Ensure backups are stored separately from the main network and regularly test restoration processes to verify their effectiveness.
2. Robust Cybersecurity Measures: Implement a multi-layered approach to cybersecurity, including firewalls, intrusion detection systems, antivirus software, and regular patch management. Utilize email filters, spam detection, and employee education to minimize the risk of infection.
3. Employee Awareness and Training: Educate employees about the dangers of phishing emails, suspicious attachments, and malicious links. Promote cybersecurity best practices, such as strong password hygiene, two-factor authentication, and reporting any potential security threats promptly.
4. Incident Response Planning: Develop an incident response plan that outlines the steps to be taken in the event of a ransomware attack. Define roles and responsibilities, establish communication channels, and conduct regular drills to ensure readiness.
5. Regular Security Audits: Conduct comprehensive security audits and penetration

What an MSP can do that you can’t to protect yourself from Ransomware

Managed Service Providers are experts in protecting against cybercrime, just as you are an expert in producing and selling a product or service. Focus your energies where they are put to the best use. Your MSP will work to protect your business from ransomware attacks. Here are several ways they will work to keep your business safe.

Proactive Monitoring and Threat Detection

MSPs employ advanced monitoring tools and technologies to actively monitor your systems and networks for any signs of ransomware activity. Many MSPs offer 24-7 remote monitoring that includes checking for real-time threats. This proactive approach enables early detection of potential ransomware attacks, allowing fast action to be taken to mitigate the risk before the “datanapping” occurs.

Endpoint Security

Your MSP can implement endpoint protection solutions, a fancy term for tools that include firewalls, antivirus software, and intrusion detection applications. These tools are crucial in preventing ransomware from infiltrating your network in the first place. MSPs also work to be sure that these security measures are up to date and properly configured. (Remember: data security isn’t a one-time project. Criminals are always changing their methods, so what protected you last week, may not work today. An MSP has the resources to keep your security up to date.

Backup and Disaster Recovery

One of the most effective defenses against ransomware is a comprehensive backup and disaster recovery plan. MSPs can design and coordinate backup procedures that ensure regular, automated backups of your critical data. These backups are stored securely and can be easily restored in the event of a ransomware attack. MSPs can also coordinate testing the backup restoration process to minimize downtime.

Security evaluations: How safe is your data?

One key way to protect yourself against any crime is to evaluate where you are most vulnerable. Where is the door with the broken lock? MSPs conduct thorough security assessments to identify weaknesses in your infrastructure. They perform regular vulnerability scans to identify potential entry points for ransomware attacks. By identifying and patching vulnerabilities promptly, MSPs significantly reduce the risk of a successful ransomware attack.

Disaster Recovery: Keeping things going

In the event of a successful ransomware attack, MSPs play a critical role in incident response and remediation. They have dedicated teams of cybersecurity experts who are skilled in handling such incidents. MSPs are able to respond swiftly to contain the attack, isolate infected systems, and get you operational as quickly as possible. Their expertise ensures a coordinated and effective response, minimizing the impact of the attack and expediting the restoration of normal operations.

Employee Training

MSPs recognize the importance of every employee in preventing ransomware attacks. As mentioned above, the crude but simple phishing email remains a very effective way to infiltrate an organization’s technology. MSP’s offer training to employees, enabling them to identify and respond to potential threats. By promoting a culture of cybersecurity awareness, MSPs help businesses create a human firewall that can actively prevent ransomware attacks. MSPs have the time to focus on creating and maintaining these training programs so that you don’t have to.

24/7 Monitoring and Support

MSPs offer round-the-clock monitoring and support to ensure constant watch against ransomware attacks. They provide timely response to alerts, address security incidents promptly, and offer ongoing support and guidance to businesses. This continuous monitoring and support significantly enhances the overall security level of your organization.

Managed Service Providers (MSPs) play a pivotal role in safeguarding businesses against the growing threat of ransomware. Through proactive monitoring, endpoint protection, backup and disaster recovery planning, security evaluations, incident response, user education, and 24/7 support, MSPs provide comprehensive defense strategies. Engaging the services of an MSP allows businesses to focus on their core operations with the confidence that their data and systems are protected from ransomware attacks

Ransomware attacks pose a significant threat to businesses with the potential for severe financial and brand damage. By understanding the nature of ransomware, adopting preventive measures, and partnering with a managed service provider, you have the greatest possible chance to avoid falling victim to a ransomware attack.

Protecting Your Business: Safeguarding Against Ransomware Attacks

In today’s digital age, businesses face an ever-increasing threat from cybercriminals, and one of the most prevalent and damaging forms of cyberattack is ransomware. Ransomware attacks can cripple an organization, leading to data breaches, financial losses, and reputational damage. However, by implementing robust cybersecurity measures and adopting best practices, businesses can significantly reduce the risk of falling victim to ransomware attacks. In this blog post, we will explore effective strategies to safeguard your business against ransomware and ensure business continuity.

• Employee Education and Awareness:
• A well-informed and security-conscious workforce is the first line of defense against ransomware attacks. Regularly educate your employees about cybersecurity best practices, such as recognizing phishing emails, avoiding suspicious downloads, and practicing strong password hygiene. Conduct training sessions, share informative resources, and encourage employees to report any potential security threats promptly.

• Implement a Multi-Layered Security Approach:
• Having a comprehensive cybersecurity strategy is crucial to protect your business against ransomware. Adopt a multi-layered security approach that includes the following elements:
  1. Endpoint Protection: Install reliable and up-to-date antivirus and anti-malware software on all devices within your network. Enable real-time scanning and automatic updates to detect and block potential threats.
  2. Firewall and Intrusion Detection Systems: Deploy robust firewalls and intrusion detection systems (IDS) to monitor network traffic and prevent unauthorized access. Regularly update and patch these systems to address any vulnerabilities.
  3. Secure Backup and Disaster Recovery: Regularly back up your critical data and ensure backups are stored securely, preferably offline or in a separate, isolated network. Test data restoration processes periodically to ensure backups are viable.
  4. Network Segmentation: Divide your network into smaller segments to limit the spread of ransomware. Implement strict access controls and ensure sensitive data is only accessible to authorized individuals.

• Keep Software and Systems Updated:
• Outdated software and operating systems are common entry points for ransomware attacks. Regularly update all software applications, including web browsers, email clients, and operating systems. Enable automatic updates whenever possible to ensure prompt installation of security patches and bug fixes.

• Email Security Measures:
• Email remains one of the primary vectors for ransomware distribution. Implement robust email security measures, including:
  1. Spam Filters: Utilize advanced spam filters to block suspicious emails and prevent phishing attempts from reaching employee inboxes.
  2. Email Authentication: Implement email authentication protocols like Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC) to prevent email spoofing.
  3. User Awareness: Educate employees about email security best practices, including verifying sender addresses, avoiding clicking on suspicious links or downloading attachments from unknown sources, and reporting any suspicious emails promptly.

• Regular Data Backups and Testing:
• Frequent data backups are essential to mitigate the impact of a ransomware attack. Implement a robust backup strategy that includes automated backups and periodic testing of data restoration processes. Ensure backups are stored securely and kept separate from the main network to prevent ransomware from infecting them.

• Incident Response and Business Continuity Plan:
• Develop a comprehensive incident response plan that outlines the steps to be taken in the event of a ransomware attack. The plan should include procedures for isolating affected systems, notifying stakeholders, engaging law enforcement, and restoring operations. Regularly review and update the plan to reflect changes in technology and emerging threats.

• Regular Security Audits and Penetration Testing:
• Periodically conduct security audits and penetration testing to identify vulnerabilities in your network infrastructure and applications. Engage with ethical hackers to simulate real-world attack scenarios and identify potential weaknesses.