Chris Provencher on February 19, 2022

Office 365 Hacking: What you need to know!

What is a Compromised Email Account in Microsoft 365?

Access to Microsoft 365 mailboxes, data and other services, is controlled by using credentials, for example a user name and password or PIN. When someone other than the intended user steals those credentials, the stolen credentials are considered to be compromised. With them the attacker can sign in as the original user and perform illicit actions.

Using the stolen credentials, the attacker can access the user’s Microsoft 365 mailbox, SharePoint folders, or files in the user’s OneDrive. One action commonly seen is the attacker sending emails as the original user to recipients both inside and outside of the organization. When the attacker emails data to external recipients, this is called data exfiltration.

 

How to secure and restore email function to a suspected compromised Microsoft 365 account and mailbox.

Even after you’ve regained access to your account, the attacker may have added back-door entries that enable the attacker to resume control of the account.

You must do all the following steps to regain access to your account the sooner the better to make sure that the hijacker doesn’t resume control your account. These steps help you remove any back-door entries that the hijacker may have added to your account. After you do these steps, we recommend that you run a virus scan to make sure that your computer isn’t compromised.

Step 1 Reset the user’s password

Step 2 Remove suspicious email forwarding addresses

Step 3 Disable any suspicious inbox rules

Step 4 Unblock the user from sending mail

Step 5 Optional: Block the user account from signing-in

Step 6 Optional: Remove the suspected compromised account from all administrative role groups

Step 7 Optional: Additional precautionary steps

 

Secure Microsoft 365 like a cybersecurity pro

Your Microsoft 365 subscription comes with a powerful set of security capabilities that you can use to protect your data and your users. Use the Microsoft 365 security roadmap – Top priorities for the first 30 days, 90 days, and beyond to implement Microsoft recommended best practices for securing your Microsoft 365 tenant.

The number one thing you can do to help prevent this from happening is to enable 2FA on every O365 account for your organization.

If your interested in securing your O365 tenant reach out to speak with one of our experts to see how we can help!

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Business continuity planning: A must-have, not a luxury

Reliable Networks on January 16, 2025

Business continuity planning: A must-have, not a luxury

Business continuity planning is not an alien concept anymore. In recent times we have witnessed a lot of events that only serve to further intensify the need for business continuity planning. Examples include natural calamities like hurricanes, floods, wildfires, events like terror attacks or even pandemics like the recent Covid-19 outbreak.

While a business continuity plan cannot completely safeguard your business from all these events, it can certainly minimize the damage inflicted on your business. Top business consultants urge their clients to develop a business continuity plan as they consider it a part of the best practices for running a business. A business continuity plan can make the difference between survival and shutdown of a business during a crisis situation.

What is business continuity planning?
Business continuity planning is the process of creating a blueprint that helps your business respond and recover effectively from an unforeseen mishap. As discussed before, the unforeseen event could range from natural disasters to pandemics, or even accidents that affect just your place of business like a fire or even a cybercrime attack directed at your business in particular–basically, any event that can paralyze your business. A business continuity plan serves as a step-by-step guide that you can follow during an emergency to keep your business running smoothly.

True, a business continuity plan is not a sure shot method to survive a crisis, it won’t instantly eliminate the impact of the disaster, but it gives you the best chances of survival. If you are not sure of what a good business continuity plan entails , you can reach out to a reputable MSP to help you with the preparation and implementation of one.

What is Threat Exposure Management (TEM)?

Chris Provencher on January 15, 2025

Threat Exposure Management (TEM) is an important cybersecurity tool. It helps organizations find and fix weak spots in their digital systems. TEM outsmarts hackers before they break into your network.

Importance of TEM

Cyber attacks keep getting worse. Hackers always find new ways to break in. TEM helps businesses spot problems before they become big issues.

TEM allows you to:

  • Find weak points in your network
  • Fix issues quickly
  • Reduce your risk of cyber attacks

How TEM Works

TEM uses special software to scan your entire network. It finds places hackers could attack and helps you fix these weak spots.

Continuous Monitoring

TEM keeps looking all the time. This way, you can find new problems as soon as they appear.

Risk Assessment

TEM finds which weak spots are the most dangerous. This helps you fix the most important ones first.

Main Parts of a TEM Program

Asset Discovery

This finds all devices and software on your network. You can’t protect what you don’t know about!

Vulnerability Scanning

This looks for open weak spots in your system. It’s like checking for unlocked doors in your house.

Threat Intelligence

This teaches about new hacker tricks. It helps you know what to look for.

Remediation Planning

Once you find weak spots, you need a plan to fix them. TEM helps you make good choices on how to patch these spots.

Benefits of TEM for Your Business

Better Security

Finding and fixing weak spots makes your whole system safer.

Cost Savings

Stopping an attack before it happens can save you a lot of money. Cleaning up after cyber attacks costs a lot.

Peace of Mind

With TEM, you know someone watches your system all the time. This can help you worry less about cyber attacks.

What to Look for in a TEM Solution

A good TEM tool should:

  • Be easy to use
  • Give results right away
  • Work well with your other security tools
  • Make reports that are easy to understand

Getting Started with TEM

  1. Check your current security setup
  2. Find a TEM tool that fits your needs
  3. Set up the tool and start scanning
  4. Make a plan to fix the weak spots you find
  5. Keep scanning and improve your security

Enhance Your Cybersecurity

TEM is smart protection that keeps your business safe from cyber-attacks. It finds problems before they become big troubles. 

Want to learn more about how TEM can help your company? Contact us today for help staying safe in the digital world.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

How Password Managers Protect Your Accounts

Chris Provencher on January 10, 2025

Passwords unlock our digital lives. We use them for email, bank accounts, and more. 

Remembering all these passwords is hard. Password managers help us keep our accounts safe and make our lives easier.

What is a Password Manager?

A password manager keeps all your passwords in one place. Think of it as a digital safe for your login information. 

You only need to remember one password, the master password. This master password lets you access all your other passwords.

Types of Password Managers

Password managers come in different forms:

  • Apps you download on your phone or computer
  • Tools that work in your web browser
  • Some offer both options

Password managers encrypt your information strongly. When you save a password, the manager scrambles it. This makes the password unreadable to anyone who tries to steal it.

Why Use a Password Manager?

It Helps You Create Strong Passwords

Most people use weak passwords because they can remember them. But weak passwords are easy for bad guys to guess. Password managers generate long, random passwords that are hard to crack.

It Remembers Your Passwords

With a password manager, you don’t need to memorize many passwords. The tool does this for you. You can use a unique, strong password for each account without forgetting them.

It Keeps Your Passwords Safe

Password managers use high-level security to protect your data. They encrypt your passwords. Even if someone hacks the password manager company, they can’t read your information.

Features of Password Managers

Password Generation

Good password managers can create tough, unique passwords for you. They mix letters, numbers, and symbols to make passwords hard to guess.

Auto-Fill

Many password managers can fill in your login information on websites. This saves time and avoids typos.

Secure Notes

Some password managers let you store other sensitive information too. This can include credit card numbers or important documents.

Password Sharing

Some tools let you share passwords safely with family or coworkers. This helps with joint accounts or team projects.

Are Password Managers Safe?

Password managers are very secure when used correctly. They encrypt your data strongly. This means your password gets scrambled. It’s almost impossible for hackers to unscramble it without the right key.

Nothing is perfect, though. Choose a password manager with a good reputation and regular security checks.

How to Choose a Password Manager

Look for these things when picking a password manager:

Security Features

Find one with strong encryption and two-factor authentication. These features keep your information extra secure.

Ease of Use

The best password manager is one you will use. Find one that’s easy for you to understand and use.

Device Compatibility

Make sure the password manager works on all your devices. This includes your phone, tablet, and computer.

Price

Some password managers are free, while others cost money. Paid ones often offer more features. Research what you want and what you can afford.

Tips for Using a Password Manager Safely

  1. Create a strong master password
  2. Use two-factor authentication
  3. Never share your master password
  4. Update your password manager regularly
  5. Be careful when using password managers on other people’s computers
  6. Always log out when you’re done

What If You Forget Your Master Password?

Forgetting your master password is a big problem. Most password managers don’t store your master password anywhere for security reasons. Some managers offer account recovery options like security questions or a recovery key. Know what to do if you forget your master password.

Can Password Managers Be Hacked?

No system is 100% secure. Password managers can be hacked, but this rarely happens. Good password managers have emergency systems to protect your data if they’re hacked.

The biggest risks often come from user mistakes. Weak master passwords or falling for phishing attacks can put your passwords at risk. Follow good security practices to stay safe.

How Do Password Managers Compare to Browser Password Saving?

Browsers often offer to save your passwords. This is convenient but less secure than a dedicated password manager. Here’s why:

  1. Browsers don’t always encrypt saved passwords as strongly
  2. They don’t offer as many features
  3. They don’t work across all your devices and browsers
  4. They’re more vulnerable if someone gets your computer

Are Free Password Managers Enough?

Free password managers can be a good start. They offer basic features to improve your online security. Paid versions often have more features:

  • Sync across more devices
  • More storage for passwords and other data
  • Extra features like secure file storage
  • Better customer support

For most users, a free password manager works well. If you need more features or have lots of passwords, you might want a paid version.

What About Built-in Phone Password Managers?

Most smartphones have a built-in password manager. This might be good enough for some users. It’s convenient and works well with your phone. But there are some limits:

  • They might not work well on different types of devices
  • They have fewer features than standalone password managers
  • They might not be as secure as specialized tools

Built-in tools can work for basic password management. For more advanced needs, a standalone password manager is better.

How Do Password Managers Handle Data Breaches?

Good password managers offer features to help with data breaches:

  • Warnings if a site you use is compromised 
  • Tools to check if your passwords have leaked online
  • Easy ways to change many passwords quickly

These features help you act fast if your data is in danger.

Do Password Managers Work Offline?

Many password managers can work offline. They keep an encrypted copy of your passwords on your device. This lets you view them without an internet connection. However, some features might not work offline. For example, you can’t sync new passwords across devices until you go online.

How Often Should You Change Your Passwords?

Experts used to say you should change passwords often. Now, many say strong and unique passwords are enough. You only need to change them when necessary.

Password managers make this easier. They help you create strong passwords and keep track of when you last changed them.

What’s the Future of Password Managers?

Password managers keep improving. Some new trends include:

  • Login options without passwords
  • Better integration with other security tools
  • More use of fingerprints or facial recognition
  • Advanced password sharing without showing the actual passwords

As online threats change, password managers will keep evolving to keep us safe.

Secure Your Digital Life Today

Password managers are powerful tools for online security. They make it easy to use strong, unique passwords for all your accounts. This greatly reduces your risk of a cyber attack. 

Consider using a password manager today to improve your online security. If you need help choosing or setting up a password manager, ask for help. We’re here to make your digital life safer.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Innovative Solutions to IoT Device Security

Chris Provencher on January 5, 2025

The Internet of Things is growing day by day. More devices are connecting to the internet. And with that growth comes new security risks.

Let’s look at some new ways to keep your IoT devices safe.

What are the security risks for IoT devices?

IoT devices are vulnerable to many types of threats. Some of the common risks include:

Poor passwords

Most IoT devices have default passwords. Many users do not update them. Thus, this vulnerability makes their lives easy to hack.

Outdated software

Old software is vulnerable due to bugs. These bugs can allow hackers in. Most IoT devices remain unpatched for a pretty long time.

Lack of encryption

Some IoT devices even transmit data without any encryption. Anybody can read the data.

How to enhance security in IoT devices?

There are several ways to make IoT devices more secure. The main solutions are discussed below.

Strong passwords

Always change the default password provided. Use long and complicated passwords. Use different passwords for different devices.

Always update software

Very often, software updates are available for the IoT devices. This closes the security gaps in the software. A few of the devices update themselves.

Encrypt your data

Turn on encryption when it’s an option. This scrambles data so others cannot read it.

What new technologies help with IoT security?

New technologies are making IoT devices much more secure. Here are a few promising options:

Artificial Intelligence (AI)

AI can detect unusual behavior within the devices. In case of any potential attack, it can notify the users. AI learns and improves over time.

Blockchain

Blockchain will make device data tamper-proof. It builds a secure record of every action that has taken place by/to a device.

Edge Computing

This pushes the processing of data closer to the device itself. It reduces the possibility of data interception. 

How Can Companies Improve the Security of IoT?

Organizations can improve IoT network security by:

Developing a Security Policy

Establish regulations relating to the use and security of IoT devices. Ensure that all employees are properly trained on these regulations.

Implement Network Segmentation

Isolate the IoT devices from other networks. In the event of a device breach, it limits the extent of the damage.

  • Regular security audits
  • Vulnerability checks 
  • Quick solutions to problems 

What can consumers do to protect their IoT devices?

For the average user, there are ways to improve their security in IoT devices:

Do your homework before buying

Choose devices from companies that take security seriously. Choose devices with regular updates. 

Secure your home network

Choose a strong Wi-Fi password. Enable network encryption.

Think twice about what you connect

Only connect devices you need. Disconnect devices when not in use.

How will IoT security change in the future?

IoT security will keep changing. Here are a few of the trends to watch:

Stricter regulations

Governments might make new laws around IoT security. This could force businesses to make safer devices.

Built-in security

In the future, IoT devices may be more secure straight out of the box. Examples of this could include automatic encryption.

More user control

Give users more control over device security. Consider user-friendly security dashboards.

Securing Your IoT Devices: Take Action Today

IoT security is necessary; it safeguards data privacy. Take an example from the tips in this article, and make your devices safer. 

Stay tuned for updated security options. If you would like any help with securing your IoT devices, reach out to us. We can guide you to a safer future for IoT.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Cyber hygiene: The key to your business’s good cyber health

Reliable Networks on January 2, 2025

Cyber hygiene: The key to your business’s good cyber health

We all know that basic hygiene is a must to lead a healthy life. Did you know that the same rule applies to IT as well? There’s something known as cyber hygiene that plays a key role in keeping your business healthy from the IT perspective. So, how do you ensure your business doesn’t fail when it comes to cyber hygiene? Here are a few tips.

Follow industry benchmarks and standards
Remember that if an IT practice has gained industry-wide recognition and adoption, it is because it certainly offers some benefits. Protocols like the HTTPS implementation, SSL security certificates, CIS Benchmark, etc., are examples of industry standards that you must follow to maintain good cyber hygiene. Following these standards enhance your cybersecurity quotient and also play a positive role in helping you win your customer’s trust.

Stronger IT administration
The role of an IT administrator is very critical in any organization. IT administration involves exercising control over most of the IT activities with a view to ensure the security of your IT environment is never compromised. Make sure your IT admin rules and policies are clearly formulated and covers everything including-

  • Clear definition of user roles
  • Permission levels for each user role
  • Restrictions regarding download/installation of new software
  • Rules regarding external storage devices
IT Audits
Conduct regular IT audits to spot vulnerabilities and gaps that may threaten the security of your IT infrastructure. During the IT audits pay special attention to-
  • Outdated software or hardware that is still in use
  • Pending software updates that make an otherwise secure software vulnerable
Fix what you can and get rid of what is too outdated to be made safe.

Password policy adherence
When it comes to cyber hygiene, passwords are the weakest link as often, people compromise on the password policy for convenience’s sake. Here are a few things to look into at the time of your IT audit to ensure your password policy is being adhered to.

  • Check if passwords are strong enough and follow the standards set for secure passwords
  • Discourage password repetition or sharing
  • Ensure multi-factor authentication, where apart from the password, there is at least one more credential, such as a secret question, a one-time password (OTP) sent to the user’s mobile phone, or a physical token or QR code, to verify and approve data access
Ensure basic security mechanisms are in place
As a part of your cyber hygiene check, ensure you have all the basic security mechanisms in place. These include
  • Anti-malware software programs
  • Firewalls
  • Data encryption tools
  • Physical security and access control tools like biometric access

Pay attention to what happens with obsolete data
How do you get rid of data you no longer need? Even though old data may not be of any use to you from the business perspective, a breach of that data can still hurt you legally. Ensure you get rid of old data safely. It is a good practice to deploy data wiping software and also create policies for the safe destruction of physical copies via shredding or other methods.

Strong cyber hygiene practices can keep your data safe from cybercriminals lurking out there. However, consistently following up and ensuring these best practices are being adhered to, can be taxing on your internal IT team. It may be a good idea to bring an MSP on board who is well versed in cybersecurity to assist you with cyber hygiene.

5 New Trends from a Study on the State of AI at Work

Chris Provencher on December 30, 2024

The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools. 

The goal is to use AI to do things like:

  • Streamline operations
  • Automate tasks
  • Reduce errors
  • Boost business output

The 2024 Work Trend Index is a joint report by Microsoft and LinkedIn. It provides valuable insights into the current state of AI in the workplace. The study sheds light on how AI is transforming the way we work. It provides both fresh ideas and considerations when using AI. 

Being a business IT provider means we keep on top of these types of reports. By understanding the trends, we can help our clients navigate these changes. We can also help them leverage the power of AI to drive business forward. 

Next, we’ll look at the main trends identified in the report. As well as explore how they can impact your operations.

Employees Want and Expect AI at Work

Is your company lagging behind in AI adoption? You may find it harder to attract and keep top talent. The study shows that 75% of knowledge workers now use AI at work.

Employees understand that AI helps them do certain things faster. One of the concerns is a lack of rapid adoption by companies. Companies in turn need to have a plan. AI is like any other new technology. It can help, but only if you do it right. 

The best way to move forward is a partnership with employees. Learn how they feel AI can help them most. This gives you a great starting point for where to leverage AI effectively. 

AI Skills are Becoming More in Demand

There are now new positions we never heard of just three years ago. Prompt engineer is one of these. Employees who know how to use AI to get the best output are most in demand.

The study also found that job loss fears haven’t yet been realized. Instead, companies are seeking AI-skilled staff. Fifty-five percent of leaders worry about having enough talent to fill needs.

The need for AI skills means employers should add AI training to upskill teams. Employees can take the initiative to improve their use of AI and prompts. It’s in everyone’s best interest to learn how to harness AI productively.

The Evolving Role of Employees Using AI

The report also reveals a notable divide in employee use of AI. The spectrum begins with skeptics, rarely using AI. On the other end is power users. They use AI frequently in their work.

These AI “power users” are saving more than 30 minutes per day. They do this by reengineering their workflow using artificial intelligence.

Some of the ways that AI can augment roles and assist with tasks include:

  • AI-driven automation 
  • Data analysis and reporting
  • Customer support enhancement
  • Document and policy drafting

Companies can benefit from their AI power users. These employees can help train others on their team. They can also help create foundational processes and templates. Other employees can then follow these templates to enhance their work.

Things Can Get Messy Fast without a Plan

Companies have immense pressure to show ROI. Many haven’t yet figured out how to do that with AI enhancements. But they’re also worried about being too slow to adopt. 

One of the issues this has led to is employees using AI on their own. Using un-sanctioned AI tools. Possibly using AI where the company would rather have a human touch. This puts the emphasis on businesses needing an AI use policy, and fast.

It’s the “Wild West” without a use policy in place. Companies can begin by contacting their IT provider for expert guidance.

The Ethical Considerations and Trust in AI

As AI becomes more prevalent, it’s essential to address the ethical considerations. The Work Trend Index emphasizes three important things in this area. These are transparency, privacy, and bias mitigation in AI systems.

Businesses must ensure that AI tools are deployed ethically and responsibly. This means clear communications to employees and customers about how it’s using AI. Building trust in AI is crucial for its successful integration into the workplace.

Final Thoughts on AI in the Workplace

The 2024 Work Trend Index offers valuable insights. It helps companies understand the transformative power of AI in the workplace. It’s important to understand these key trends and embrace AI strategically. Doing this enables businesses to unlock new opportunities. As well as enhance productivity and improve employee satisfaction.

Get Expert Help with an AI Game Plan

We are committed to helping you navigate the complexities of AI. We can assist you with leveraging its potential to drive your business forward. 

Contact us today to discuss how we can support your AI journey.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free Internet Access? Don’t fall for this one

Reliable Networks on December 26, 2024

Free Internet Access? Don’t fall for this one

One of the popular internet scams that has been doing the rounds since 2017 is the one about “Free Internet”. This scam seems to resurface and somehow manages to claim quite a few unsuspecting victims. Here’s how they catch you.
  • Ads are created on Google, Facebook, popular search engines and social media platforms advertising free internet hours.
  • The ads look professional and show up on general searches and on social media when surfing. This offers a sense of validity.
  • Once you click on the ad, you will be taken to their website, where you will be asked to perform an action, such as

    1. Filling out a form with your Personally Identifiable Information (PII)
    2. Sharing your credit card information, and though you will be promised that your card won’t be charged, you may end up signing up for something or subscribing to a service for which your card will be charged later.
    3. Sharing a few email IDs or phone numbers–basically contacts with whom you will be asked to share the message in return for free internet service.

How to stay safe?
As always, remember no one offers something for free. Whether it is free internet access or tickets to a concert, if it is something of value, then you will be expected to provide some value in return. Steer clear of offers that seem too good to be true. If you receive a message from someone you know and trust, please let them know that their link may be a problem. No matter what, don’t open a link from anyone if you aren’t entirely sure the links are valid.

Guide to Smart Windows 11 Settings to Boost Your Productivity

Chris Provencher on December 25, 2024

The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the Windows market share. That is bound to increase fast as Windows 10 retires in 2025.

Already upgraded to the new operating system or planning to soon? Then, you’ll love these tips on optimizing your Windows 11 experience. Windows 11 offers several great features. But you must use them to gain the productivity boost.

Let’s jump into some of the most effective settings and tools that can transform your daily workflow.

1. Start Menu Customization

The Start Menu might seem less important than other features. But it’s your gateway to all the applications and settings on your computer. It’s used all the time to open apps, search, and more. This makes it a huge potential productivity enhancer.

Customizing your Start Menu can save you time and clicks. Here are a few ideas:

  • Pin Frequently Used Apps: Right-click on any app and select “Pin to Start.” This keeps your most-used applications just a click away.
  • Organize into Folders: Drag and drop apps on top of each other to create folders. Label these for easy identification.
  • Adjust Start Menu Layout: Go to Settings > Personalization > Start. Here, you can choose which folders appear on Start and adjust the layout to suit your needs.

2. Virtual Desktops

Virtual desktops allow you to organize your workspace. You can separate different tasks into distinct desktops. For example, one for work and one for personal.

  • Create a New Desktop: Click on the Task View button on the taskbar or press Win + Tab. Click on “New Desktop” to create a new virtual space.
  • Switch Between Desktops: Use Ctrl + Win + Left/Right Arrow to switch between desktops.

3. Snap Layouts and Snap Groups

Snap Layouts and Snap Groups are powerful tools for multitasking. They snap windows into position for side-by-side work. Start using them. You’ll notice a big reduction in time-consuming app-switching.

  • Use Snap Layouts: Hover over the maximize button on any window to see available snap layouts. Choose a layout to snap the window into place.
  • Create Snap Groups: Snap windows into a layout. Windows 11 remembers the group. Hover over the taskbar icons to see and restore the snap group.

4. Focus Assist

Focus Assist helps you stay focused by minimizing distractions.

  • Enable Focus Assist: Search “Focus” from the taskbar search and click Focus Settings. Choose your options, and click to start a session.
  • Set Automatic Rules: Configure automatic rules to enable Focus Assist during specific times. For example, when duplicating your display or when playing a game.

5. Widgets

Widgets provide quick access to personalized content like news, weather, calendar, and more.

  • Access Widgets: Click on the Widgets icon on the taskbar or press Win + W.
  • Customize Widgets: Add or remove widgets. Adjust their size and position to suit your preferences.

6. Taskbar Customization

A well-organized taskbar can significantly enhance your productivity. Tired of looking at icons you never use? Hide them to get them out of your way. This reduces distractions and helps you find what you need faster.

  • Pin Apps to Taskbar: Right-click on any app and select “Pin to taskbar” for quick access.
  • Adjust Taskbar Settings: Right-click on the taskbar and choose “Taskbar settings.” Here, you can customize taskbar behaviors. Such as hiding it in desktop mode or showing badges on taskbar buttons.

7. Keyboard Shortcuts

Keyboard shortcuts can save you a lot of time. Once you learn your favorites, using them will be like second nature. Here are some essential ones:

  • Win + E: Open File Explorer.
  • Win + I: Open Settings.
  • Win + D: Show or hide the desktop.
  • Win + L: Lock your PC.
  • Alt + Tab: Switch between open apps.

8. Power and Battery Settings

Optimizing power and battery settings can extend your device’s battery life. It can also improve performance. Knowing these adjustments is super helpful if you’re without a power connection for a while.

  • Adjust Power Mode: Go to Settings > System > Power & battery. Choose a power mode that balances performance and battery life.
  • Battery Saver: Enable Battery Saver to extend battery life. Use it when your device is running low or you’re away from power for an extended time. 

9. Storage Sense

Storage Sense helps you manage disk space by automatically deleting unnecessary files.

  • Enable Storage Sense: Go to Settings > System > Storage. Turn on Storage Sense and configure it to run automatically.
  • Configure Cleanup Schedules: Set up schedules for several tasks. Such as deleting temporary files, emptying the recycle bin, and removing unused files.

10. Accessibility Features

Windows 11 includes several accessibility features that can enhance your productivity.

  • Magnifier: Use the Magnifier tool to zoom in on parts of your screen. Press Win + Plus to activate it.
  • Narrator: Enable Narrator to read text on your screen aloud. Go to Settings > Accessibility > Narrator.
  • High Contrast Mode: Improve visibility by enabling high contrast mode. Go to Settings > Accessibility > High contrast.

Looking for More IT Productivity Tips?

Our team of tech experts has many other productivity tips to share. If you’re looking to optimize your workflow, please don’t hesitate to reach out to us.

Contact us today to schedule a chat about productivity enhancers.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

Chris Provencher on December 20, 2024

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today.

Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit card details exposed to thieves. 

A business getting hacked is something you have little control over. But you can take important steps afterwards. We’ve outlined the most important things to do below. These steps can help you mitigate the financial losses.

Change Your Passwords

The very first thing you should do is change your passwords. Change the password for the service that sent you the breach notification first. Then, change it for any logins using the same password. 

This is one of the reasons it’s a best practice to use unique logins for every site. Many people get in the habit of using the same password in several places. This leaves more than the single breached login at risk. Use a password manager to help you create strong passwords. You only need to remember one to access all the others.

Enable Multifactor Authentication (MFA)

Multifactor authentication can keep accounts secure, even if a hacker stole the password. Enable it for the breached service. Then, ensure you have MFA activated for all other logins, where possible. MFA is also called two-factor authentication or two-step verification.

Common forms of MFA are:

  • Text message
  • Authentication app
  • Security key

Check Your Bank Accounts

If payment card details were breached, check bank accounts. You’ll want to watch these for several weeks for fraudulent charges. Report the breach to your bank to have them issue you a new card, if needed.

Notify your bank about the 3rd party data breach. This can help keep you from being held responsible for fraudulent charges. It’s good to get out ahead of it. Your bank can then help you with appropriate steps to avoid fraud.

Freeze Your Credit

Online criminals will often sell breached personal details. These details can enable someone to take out credit in your name. Contact the three credit agencies. They each have ways to freeze your credit to protect you. You can do this right on their websites.

The three credit agencies are: 

Carefully Review the Breach Notification

It’s important to understand exactly how the data breach may impact you. Review the notice you received. Additionally, look for updates on the company website.

These are the things you should be looking for:

  • The type of data exposed (passwords, card numbers, etc.)
  • What reparations the company is making (e.g., credit monitoring)
  • Any instructions given to secure your account

Regularly check the company’s website. Often, they don’t immediately know how far reaching the breach is. You may check back later and find out other types of sensitive data were exposed.

Get Good Cybersecurity Protections

Make sure you protect your device and network. There are some simple tools you can use to beef up personal device security. These include:

  • A good antivirus/anti-malware program
  • DNS filtering to block malicious sites
  • Email spam filtering for phishing

Another good protection you can use is a VPN. This helps mask your traffic. It is especially helpful if you’re using a public Wi-Fi. VPNs are easy to use. You can use VPNs for both computers and mobile devices.

Be On the Lookout for Phishing Scams

Emails are often exposed in data breaches. This means you may receive an uptick in phishing emails. Phishing is very convincing since criminals have AI at their disposal. Phishing emails often are hard to spot from the real thing.

Stay ultra-aware of any unexpected emails. Follow best practices to avoid becoming a phishing victim:

  • Hover over links to see them
  • Go to websites directly. Don’t click email or SMS links
  • Beware of unknown senders
  • Watch for phishing on social media and text messages
  • When in doubt, double check through an official source

Make Sure to Update Software & Systems

Hackers often exploit unpatched vulnerabilities. How do you get unpatched vulnerabilities? Most times it’s from failing to keep software updated.

Make sure to update your device operating system. Update all apps or software on your devices. Update firmware for routers and printers. Update firmware for smart devices. 

There are so many updates we need to do with our electronics. Automating your updates is a good way to stay protected.

Managed Security Services You Can Count On

Managed services can keep you protected at work and home. Need help improving device security? We’ll be happy to discuss our options.

Contact us today to schedule a chat about device security.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Online shopping? Watch out for these red flags

Reliable Networks on December 19, 2024

Online shopping? Watch out for these red flags

Who doesn’t like online shopping? Online shopping has opened up a whole new world to us. Get whatever you want, whenever you want, without wandering from store to store. It doesn’t matter if it is too hot to venture outside or if there’s a blizzard out there, you do your shopping from the comfort of your couch and the stuff at your doorstep. You get great deals, some are better than in-store specials. But, did you know cybercriminals love the concept of online shopping as much as you do. Cybercriminals are exploiting the growing popularity of online shopping to cheat unsuspecting buyers through techniques such as phishing, malware injection, etc. Here are a few tips that may work to keep you safe from being a target of cybercriminals as you shop online.

How to determine if the ad or shopping site is genuine?
As you browse the web, you will come across various ads targeted at your interests. Businesses engage in ‘Retargeting’ which means they use cookies to target you with very specific ads until you buy something. For example, look at a wallet and, you will see ads for wallets on various other sites you browse even if they are not shopping sites. Are those ads genuine? Before clicking on any ad you see online and making a purchase, be sure to verify if the ad is genuine. The same goes for shopping sites. Before you shop, you need to ensure the site is genuine, especially since you will be sharing your credit card details or Personally Identifiable Information (PII) such as your address. Here are a few things to check before you make that online purchase.

English: Keep an eye out for grammatical errors or spelling mistakes in the ad. Fake ads and sites may look a lot like the actual ones, but spelling mistakes or grammar errors may tell the true story. Scammers don’t have content writers to write great sales content!

Check the URL: When at a shopping site, always check the URL in the address bar to ensure it is genuine. For example, if you see www.1amazon.com or www.amazon-usa.com, you should know it is not the same as www.amazon.com. Checking the URL also lets you detect website cloning and phishing. Website cloning is one of the most popular methods used by scammers to fleece consumers. As the term suggests, the cybercriminal first creates a ‘clone’ site that looks exactly like the original one, barring a very minor change in the URL.

Don’t Get Phished!
Phishing is when you receive a message, usually through an email or a text message asking you to take an action, such as clicking on a link, filling out a form, logging into an account, etc., Such messages look as though they are genuine. But, the form fill, account login, or link will take you to a spurious site where your information will be captured for bad use. Checking the URL will help you detect phishing frauds as well.

Check before you download anything: Sometimes you may receive a link and asked to download a coupon or a gift card that entitles you to a sizable discount. It may be a fraud. In fact, it probably is.

Download only from legitimate marketplaces: With so many shopping options it is tempting to download every new app that you come across. But, only download from authorized marketplaces like Google Play Store for Android or the App Store for iOs.

At the end of the day, remember, there is no free lunch. If something seems too good to be true, it probably is.