Email safety: Firewalls and antivirus are great

Reliable Networks on January 30, 2024

Email safety: Firewalls and antivirus are great, but what about your employees

The Verizon Data Breach Investigations report states that emails are the primary source of two-thirds of malware. Email is an easy target simply because there is more human touch involved in the case of emails. There’s always a stray chance that someone will end up clicking on a phishing link or downloading the wrong attachment or simply including sensitive, confidential information in an unencrypted email. The first step to securing your email systems is training your employees. Train your employees to identify harmful email messages and to be aware of your firm’s IT protocols and rules. There are 4 major ways in which your employees may end up compromising your email security. These are

  • Falling for phishing scams: These emails will appear to have come from an authentic source and urge the reader to take an action. Usually the action involves clicking on a link and/or sharing sensitive information via an online form that looks authentic. The phishing links and the webpage clone the original site so well that it is easy to mistake them for their authentic counterparts. For example- an email that looks as if it is from the IRS, asking for sensitive financial data, or an email that seems to be from the bank asking you to log into your account, etc.

  • Mistaking hacked emails to be authentic ones: These emails are actually from an authentic sender account, but their account may have been hacked. One of the ways to spot such email messages is if ‘something feels amiss’. For example, an email that’s ridden with typos, spelling and grammar errors, or if the writing style is different, or includes an unexplained instruction to download an attachment, fill a form or install a patch.

  • Not following strict password hygiene: There are 2 angles to this. First is password sharing. Sharing passwords indiscriminately puts your email systems at risk. Often, people trust their coworkers and end up sharing system or email passwords without realizing the possible consequences. Sometimes, it is just so much easier to share the password than follow the protocol. For example, Bob from sales is too busy to prepare his commission report. So, he gives his password to Lisa from accounting so she can calculate his commission for the month and Lisa shares with her team so they can work on the reports. See…before you know it 3 other people apart from Bob have access to his system including his emails!

    The second issue in password hygiene pertains to ignoring password basics. For example, having passwords that are too simple or obvious such as dictionary words, names, etc. or not changing passwords as recommended or having the same password for multiple accounts.

  • Exposing their own devices to safety threats and then using them for work purposes due to the BYOD environment: This is a threat brought into the picture due to the flexibility-oriented culture of the modern workplace. Businesses allow their employees to work from anywhere, using their own devices. For example, someone could be accessing and replying to an email from work, using their phone or iPad, connected to the open wifi at the mall’s food court. The risk such open networks bring to the table is unimaginable.

As discussed in the beginning of this blog, emails are a soft target because of the human element. You can organize classroom training sessions to educate your employees about your IT usage policies related to password management, use of personal devices, data sharing and internet access. You can also conduct IT drills and workshops to help your employees identify possible IT security threats and steer clear of those. If you don’t have the resources to do this, check with a MSP in your area. They might be able to help.

How Can You Leverage the New MS Teams Payment App?

Chris Provencher on January 25, 2024

Are you a small business owner or a freelancer who offers services online? If so, you might be wondering how to get paid by your customers in a fast and convenient way. You might have tried different payment platforms. But they often require you to switch between different apps or websites. This can be time-consuming and confusing.

There is now another option to streamline the payment process. Microsoft has launched the Teams Payments app. This is a new feature that allows you to request and receive payments from your customers. You do it within Microsoft Teams meetings.

The Teams Payments app is currently available in the United States and Canada. Subscribers to Teams Essentials and Microsoft 365 Business get it at no charge.

How Does the Teams Payment App Work?

The Teams Payments app is simple to use. You can get the app from the Microsoft AppStore. You add it to your Teams account and connect it to your preferred payment service. You can choose from:

  • Stripe
  • PayPal
  • GoDaddy

Once you have set up the app, you can start requesting payments from your customers in Teams meetings.

How Do You Send a Payment Request?

To send a payment request, you just need to open the meeting chat. Then, select the Payments icon from the messaging extensions. Then, you can fill out a simple form. It includes the amount, currency, description, and recipients of your request.

You can send the same request to several people if you want. The app will generate a card that shows the status of each payment, whether it is unpaid or paid.

Meeting chat

Image credit: Microsoft

Your customers will see the same card in their meeting chat. They can click on the Pay Now button to complete their payment. The system will redirect them to the payment service that you have connected to the app. There, they can enter their payment details and confirm their transaction.

Once they have done that, they will see a confirmation message in the chat. You will receive a notification that your payment has been processed.

Payments

Image credit: Microsoft

Benefits of Using the Teams Payment App

The Teams Payments app has many benefits. Both for small businesses and freelancers who offer online services. Here are some of them:

It saves time and hassle.

You don’t need to switch between different apps or websites. You can easily request and receive payments from your customers. You can do everything within Teams meetings. This makes it more convenient and efficient for both parties.

It increases customer satisfaction and loyalty.

Your customers will appreciate the ease of paying you through Teams meetings. They don’t need to create an account or download an app to pay you. They can complete their transaction in a few clicks right inside the meeting.

It boosts your revenue and cash flow.

You can get paid faster and more securely by using the Teams Payments app. You don’t need to wait for invoices or checks to clear. You can receive your money within minutes of completing a service. Either directly into your bank account or PayPal account.

It enhances your professional image and credibility.

You can show your customers that you are using a reliable and trusted payment platform. One built by a well-known company that has been a technology leader for decades. You can also add a seller policy to your payment requests. Here you can specify your terms and conditions, cancellation policy, refund policy, etc.

It helps you keep track of payments.

Keeping track of payments is crucial for financial management. With the Teams Payments App, you can track transactions in real-time. You’ll receive instant notifications for successful payments. It will help you maintain a comprehensive record of your financial interactions.

It’s seamlessly integrated with Microsoft 365.

The Teams Payments App seamlessly integrates with Microsoft 365. You can leverage the power of Microsoft’s ecosystem. Using it to manage your communications, collaborations, and payments together. No need for more logins or complicated setups – it’s all within one platform.

It increases productivity.

Efficiency is the key to productivity. You reduce the time spent on payment-related tasks by integrating Payments into Teams. This efficiency translates into increased productivity. It allows you and your team to focus on core business activities and driving growth.

The Teams Payments app marks a significant leap in digital business transactions. By leveraging this powerful tool, you’re simplifying payments. You’re also enhancing customer experiences, ensuring data security, and boosting productivity.

We Can Help You Get More Out of Microsoft 365

The Teams Payments app is a great way to simplify and streamline your payment process. It can help you save time, increase customer satisfaction, and boost revenue.

Need help with this or other Microsoft 365 tools? Our experts can work with you to help you make the most out of your Microsoft subscription.

Give us a call today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

Beware of These 2024 Emerging Technology Threats

Chris Provencher on January 20, 2024

The global cost of a data breach last year was USD $4.45 million. This is an increase of 15% over three years. As we step into 2024, it’s crucial to be aware of emerging technology threats. Ones that could potentially disrupt and harm your business.

Technology is evolving at a rapid pace. It’s bringing new opportunities and challenges for businesses and individuals alike. Not all technology is benign. Some innovations can pose serious threats to our digital security, privacy, and safety.

In this article, we’ll highlight some emerging technology threats to be aware of in 2024 and beyond.

Data Poisoning Attacks

Data poisoning involves corrupting datasets used to train AI models. By injecting malicious data, attackers can skew algorithms’ outcomes. This could lead to incorrect decisions in critical sectors like healthcare or finance. Some actions are vital in countering this insidious threat. These include protecting training data integrity and implementing robust validation mechanisms.

Businesses should use AI-generated data cautiously. It should be heavily augmented by human intelligence and data from other sources.

5G Network Vulnerabilities

The widespread adoption of 5G technology introduces new attack surfaces. With an increased number of connected devices, the attack vector broadens. IoT devices, reliant on 5G networks, might become targets for cyberattacks. Securing these devices and implementing strong network protocols is imperative. Especially to prevent large-scale attacks.

Ensure your business has a robust mobile device management strategy. Mobile is taking over much of the workload Organizations should properly track and manage how these devices access business data.

Quantum Computing Vulnerabilities

Quantum computing, the herald of unprecedented computational power, also poses a threat. Its immense processing capabilities could crack currently secure encryption methods. Hackers might exploit this power to access sensitive data. This emphasizes the need for quantum-resistant encryption techniques to safeguard digital information.

Artificial Intelligence (AI) Manipulation

AI, while transformative, can be manipulated. Cybercriminals might exploit AI algorithms to spread misinformation. They are already creating convincing deepfakes and automating phishing attacks. Vigilance is essential as AI-driven threats become more sophisticated. It demands robust detection mechanisms to discern genuine from malicious AI-generated content.

Augmented Reality (AR) and Virtual Reality (VR) Exploits

AR and VR technologies offer immersive experiences. But they also present new vulnerabilities. Cybercriminals might exploit these platforms to deceive users, leading to real-world consequences.

Ensuring the security of AR and VR applications is crucial. Especially to prevent user manipulation and privacy breaches. This is very true in sectors like gaming, education, and healthcare.

Ransomware Evolves

Ransomware attacks have evolved beyond simple data encryption. Threat actors now use double extortion tactics. They steal sensitive data before encrypting files. If victims refuse to pay, hackers leak or sell this data, causing reputational damage.

Some defenses against this evolved ransomware threat include:

  • Robust backup solutions
  • Regular cybersecurity training
  • Proactive threat hunting

Supply Chain Attacks Persist

Supply chain attacks remain a persistent threat. Cybercriminals infiltrate third-party vendors or software providers to compromise larger targets. Strengthening supply chain cybersecurity is critical in preventing cascading cyber incidents. Businesses can do this through rigorous vendor assessments, multi-factor authentication, and continuous monitoring.

Biometric Data Vulnerability

Biometric authentication methods, such as fingerprints or facial recognition, are becoming commonplace. But users can’t change biometric data once compromised, like they can passwords. Protect biometric data through secure encryption. Ensure that service providers follow strict privacy regulations. These are paramount to preventing identity theft and fraud.

Advanced Phishing Attacks

Phishing attacks are one of the oldest and most common forms of cyberattacks. These attacks are becoming more sophisticated and targeted thanks to AI. For example, hackers customize spear phishing attacks to a specific individual or organization. They do this based on online personal or professional information.

Another example is vishing attacks. These use voice calls or voice assistants to impersonate legitimate entities. They convincingly persuade victims to take certain actions.

Ongoing employee phishing training is vital. As well as automated solutions to detect and defend against phishing threats.

Tips for Defending Against These Threats

As technology evolves, so do the threats that we face. Thus, it’s important to be vigilant and proactive. Here are some tips that can help:

  • Educate yourself and others about the latest technology threats.
  • Use strong passwords and multi-factor authentication for all online accounts.
  • Update your software and devices regularly to fix any security vulnerabilities.
  • Avoid clicking on suspicious links or attachments in emails or messages.
  • Verify the identity and legitimacy of any callers or senders. Do this before providing any information or taking any actions.
  • Back up your data regularly to prevent data loss in case of a cyberattack.
  • Invest in a reliable cyber insurance policy. One that covers your specific needs and risks.
  • Report any suspicious or malicious activity to the relevant authorities.

Need Help Ensuring Your Cybersecurity is Ready for 2024?

Last year’s solutions might not be enough to protect against this year’s threats. Don’t leave your security at risk. We can help you with a thorough cybersecurity assessment, so you know where you stand.

Contact us today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

14 Helpful Tips for New Year Digital Decluttering

Chris Provencher on January 15, 2024

These days, our lives are intricately woven into the digital fabric. From emails to photos, documents to apps, our devices store tons of information. It’s easy to feel overwhelmed at the sight of an endless inbox or app library.

As the new year begins, it’s the perfect time for a digital declutter. A clean and organized digital environment can help you improve your productivity. It also reduces stress. Here are some practical tips to help you declutter your digital space.

1. Start with a digital inventory

Before diving in, assess your digital landscape. Take stock of your devices, accounts, and digital files. Knowing what you have is the first step toward effective decluttering.

2. Focus on your most-used digital spaces

You don’t have to declutter everything at once. Start with the digital spaces that you use the most. Such as your email, cloud storage, and social media. These are the places where digital clutter can accumulate. As well as affect your performance and well-being.

Also, focus on your primary devices. Like your smartphone, laptop, or tablet. Decluttering these devices will have an immediate impact on your daily life.

3. Organize your files and folders

One of the best ways to declutter your digital space is to organize your files and folders. Create a systematic file organization structure. Use clear, intuitive folder names and categorize files logically. Use color coding to quickly identify specific subjects. This makes locating documents easier and prevents clutter from accumulating.

Delete or archive any files that you don’t need anymore. Back up your important data to a cloud service or an external drive.

4. Clean up your email inbox

Your email inbox can be a source of stress and distraction. Especially if it’s overflowing with unread or unwanted messages.

To declutter your email inbox, you can:

  • Unsubscribe from newsletters or promotional emails that you don’t read or need.
  • Use filters or labels to sort your emails by sender, subject, or priority.
  • Archive or delete old or irrelevant emails.
  • Set up a folder or label for the current year, quarter, or month, and move your emails there.
  • Refresh your email signature and make sure it has your correct information.

5. Clean up your social media

Social media can be a great way to connect with others. But it can also be a source of digital clutter. Especially if you have too many accounts, posts, messages, or notifications.

To declutter your social media accounts, you can:

  • Delete or deactivate any accounts that you don’t use or need.
  • Unfollow or mute any accounts that don’t add value to your life.
  • Clear your message inboxes and delete any spam or unwanted messages.
  • Delete or archive any posts or photos that you don’t want to keep.
  • Adjust your privacy and notification settings to suit your preferences.

6. Review your subscriptions

Another way to declutter your digital space is to review your subscriptions. You may have signed up for services that you don’t use or need anymore. Cancel any subscriptions that you don’t need. These may include streaming services, membership sites, cloud services, or mobile apps.

This decluttering move can help you save money besides streamlining your digital environment.

7. Review and delete unused apps

Apps can clutter your device and drain its resources. Review your apps and delete the ones you seldom use. Keep only essential applications to optimize device performance.

Old, unused mobile apps can also pose a security risk. If you’re not using the app, it’s likely outdated. Update any apps that you’re keeping to properly secure them.

8. Clear your desktop and downloads folder

A cluttered desktop and downloads folder can hamper productivity. Move files to appropriate folders and clear your desktop. This creates a clean, distraction-free workspace. It can also speed up your computer.

9. Secure your digital identity

Review your online accounts. Delete unused accounts and update passwords for security. Consider using a reputable password manager to enhance your online security.

10. Evaluate your digital habits

Reflect on your digital habits. Identify time-wasting activities and limit them. Set boundaries for social media and focus on meaningful online interactions.

11. Create digital detox days

Set up specific days for a digital detox. Disconnect from screens. Engage in physical activities and spend quality time with loved ones. Regular digital detox fosters mental well-being.

12. Streamline notifications

Excessive notifications can overwhelm and distract. You may feel like you’re not getting anything done because of constant interruptions. Customize app notifications, allowing only essential alerts. This minimizes distractions and enhances focus.

13. Invest in digital tools

Use productivity apps and tools. Project management apps, note-taking tools, and calendars help streamline tasks and enhance efficiency.

14. Practice regular maintenance

Digital decluttering is not a one-time task. It’s an ongoing process. Schedule regular maintenance sessions to keep your digital life organized and clutter-free.

Need Help with Data Management Solutions?

Here’s to stepping into the new year with a clear, focused mind and a more organized digital life. We can help you keep your data under control. We offer effective data storage, backup, and management solutions.

Contact us today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

11 Ways to Responsibly Get Rid of E-Waste at Your Home or Office

Chris Provencher on January 10, 2024

In our tech-driven world, electronic devices have become indispensable. But with constant upgrades, what happens to the old gadgets? They tend to pile up and eat up storage space. But you can’t just throw them in the trash. E-waste poses a significant environmental threat if not disposed of responsibly.

E-waste is a term that refers to electronic devices that are no longer useful or wanted. These include things like:

  • Computers
  • Laptops
  • Smartphones
  • Tablets
  • Printers
  • Cameras
  • TVs
  • and more

E-waste can contain hazardous materials. Such as lead, mercury, cadmium, and brominated flame retardants. These can harm the environment and human health if they are not disposed of properly.

E-waste comprises about 70% of toxic waste. People only recycle 12.5% of it.

So, what can you do to responsibly get rid of e-waste at your home or office? Here are some tips.

1. Understand What Makes Up E-Waste

E-waste includes old computers, smartphones, printers, and other electronic devices. It also comprises batteries, chargers, and even cables. Understanding what makes up e-waste is the first step towards responsible disposal.

Most people simply aren’t aware of what e-waste includes. This is a big reason that most of it ends up in landfills. Which is not good for us or the environment.

2. Reduce Your E-Waste

The next step is to reduce the amount of e-waste you generate in the first place. This means buying only what you need. Also choosing durable and energy-efficient products. As well as extending the lifespan of your devices by repairing them when possible.

Before buying a new electronic device, ask if it’s necessary. Can more than one person share a company tablet, for example? In some cases, everyone in a family or office might not need a duplicate device.

3. Explore Recycling Programs

Many electronics retailers and manufacturers have recycling programs. Research local options. Retailers often collect old gadgets, ensuring they are recycled or disposed of properly. These programs are convenient and eco-friendly.

Here are a couple you can check out:

4. Use E-Waste Recycling Centers

E-waste recycling centers specialize in disposing of electronic devices safely. They dismantle gadgets, recycle valuable components, and dispose of hazardous materials responsibly. Locate a certified e-waste recycling center near you for proper disposal.

Here are a few sites where you can find recycling centers:

5. Consider Donating or Selling Functioning Devices

If your old devices are still functional, consider donating them. Many charities and schools accept functional electronics. Or you can sell them online through reputable platforms. This gives gadgets a new life and reduces e-waste.

Make sure you properly clean data from old devices first. You don’t want someone having access to your online banking app or all your family photos. Keep on reading for tips on doing this properly.

6. Dispose of Batteries Separately

Batteries, especially rechargeable ones, contain hazardous materials. Many retailers and recycling centers have dedicated bins for battery disposal. Always separate batteries from other e-waste for proper handling.

7. Try Manufacturer Take-Back Programs

Several electronic manufacturers offer take-back programs. When you buy a new device, inquire about their disposal programs. Some manufacturers take back old gadgets, ensuring responsible recycling or refurbishment.

8. Opt for Certified E-Waste Recyclers

When using e-waste recycling services, choose certified recyclers. Look for certifications like R2 or e-Stewards. These certifications ensure that the recycling process meets high environmental standards. As well as data security protocols.

9. Educate Your Office or Household

Awareness is key. Educate your office or household about the importance of responsible e-waste disposal. Encourage everyone to take part and follow proper disposal methods.

10. Repurpose or Upcycle

Get creative. You can often repurpose or upcycle old electronics. Turn an old computer monitor into a digital photo frame. Use smartphone parts for DIY projects. Upcycling reduces waste and adds a touch of innovation.

11. Encourage Manufacturer Responsibility

Support companies that take environmental responsibility seriously. Choose products from manufacturers committed to sustainable practices and responsible e-waste management.

Make Sure to Secure Data Before Disposal, Sale, or Donation

Before parting with your devices, wipe all data. Otherwise, you could become the victim of cybercrime. It’s not unusual for criminals to troll dumps for old electronics. Remove all traces of your data to keep yourself protected.

Use reliable data erasure software. Or consult with an IT professional to securely wipe information from old gadgets. Data security is crucial even in disposal.

Get Help Backing Up & Cleaning Devices

It’s important to both back up and remove all data from devices before you get rid of them. We can help with expert data migration from the old device to the new one. As well as thorough data cleaning to ensure all information is removed.

Give us a call today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

7 Transformative Technology Trends Changing the Way We Work

Chris Provencher on January 5, 2024

Technology is reshaping the world of work at an unprecedented pace. From artificial intelligence to web3, from the metaverse to the hybrid work model. We are witnessing a series of technological revolutions. They are transforming how we communicate, collaborate, create, and innovate.

Let’s explore some of the most impactful technology trends that are changing the way we work in 2024 and beyond.

1. Artificial Intelligence

AI and Generative AI are not just buzzwords. They are transforming the workplace. These technologies enable automation, allowing teams to handle mundane tasks more efficiently. They free up human resources for more creative and strategic endeavors.

AI is not a new concept, but it has become more powerful and accessible in recent years. This is thanks to advances in computing power, data availability, and algorithm development.

Artificial intelligence is now augmenting and automating various aspects of work. This includes data analysis, customer service, image creation, product design, and more.

But AI also poses significant challenges and risks. This includes ethical dilemmas, social implications, and workforce displacement. Thus, it’s essential to adopt responsible and human-centric approaches to AI. As well as ensure that workers have the skills and support to adapt to the changing nature of work.

2. Remote Collaboration Tools

Advanced collaboration tools have facilitated the rise of remote work. These include video conferencing, project management software, and cloud-based document sharing platforms.

This technology empowers teams to collaborate seamlessly from different corners of the globe. These tools break down geographical barriers, allowing for efficient teamwork and real-time communication.

3. Hybrid Work Model

The hybrid work model is a term that describes the combination of remote and in-office work. This is not a new concept, but it has become more prevalent in the wake of the Covid-19 pandemic.

The hybrid work model offers many benefits, such as:

  • Increased productivity
  • Reduced costs
  • Improved work-life balance
  • Enhanced employee satisfaction
  • Improved employee retention

The hybrid work model is transforming the way we work. It requires workers to have new skills, tools, and strategies. For example, hybrid work requires workers to have several capabilities to work effectively. These include strong digital literacy, communication, collaboration, and self-management skills.

4. Web3: the Decentralized Internet

Web3 is a term that refers to the next generation of the internet. An internet based on decentralized technologies, such as:

  • Blockchain
  • Cryptocurrencies
  • Smart contracts
  • Peer-to-peer networks

Web3 aims to create a more open, transparent, secure, and democratic internet. One where users have more control over their own data, identity, and digital assets.

Web3 also enables new forms of collaboration and value creation. This includes:

  • Decentralized autonomous organizations (DAOs)
  • Non-fungible tokens (NFTs)
  • Decentralized finance (DeFi)
  • Social tokens

Web3 is transforming the way we work. It’s creating new business models, platforms, and communities. These are designed to be more inclusive, participatory, and innovative.

Web3 has the potential to generate $49.10 billion in economic value by 2030.

5. Internet of Things (IoT) in the Workplace

IoT devices are creating smart and optimized workplaces. This includes smart thermostats that adjust office temperatures based on occupancy. As well as wearable devices that track employees’ health and productivity. This connectivity enhances efficiency and reduces energy consumption. It also provides valuable data for informed decision-making.

6. Augmented Reality (AR) and Virtual Reality (VR)

AR and VR technologies are revolutionizing training, design, and customer interactions. In the workplace, AR and VR offer immersive training experiences. These allow employees to learn complex tasks in a simulated environment. These technologies are also used in product design. This enables professionals to visualize and modify prototypes in real-time. This drives faster innovation cycles.

7. Cybersecurity Advancements

As digital technologies advance so do cybersecurity threats. Businesses are investing in advanced cybersecurity measures to protect sensitive data. As well as ensuring the privacy of employees and customers.

These innovations include biometric authentication and AI-driven threat detection. Cybersecurity advancements are crucial. They help companies safeguard digital assets and maintain trust in the online workspace.

The Impact on the Future of Work

These transformative technology trends are not just fleeting novelties. They are shaping the future of work. Businesses that adapt and embrace these technologies gain a competitive edge.

Remote collaboration tools foster flexibility and work-life balance, appealing to the modern workforce. AI and automation enhance efficiency, reducing errors and operational costs.

IoT creates intelligent workspaces, enhancing employee well-being and environmental sustainability. AR and VR drive innovation, offering new ways to engage both employees and customers.

Challenges and Considerations

While these technologies bring immense benefits, they also pose challenges. Workforce training is essential to ensure employees can leverage these tools effectively. Additionally, there are ethical considerations about data privacy and security. As well as the impact of automation on employment. Striking a balance between technological advancement and human welfare is crucial. Especially in this transformative era.

Let Us Guide You Successfully Through Digital Transformation

Navigating new technologies can be complex. There are pitfalls that can waste time and money. Avoid this by working with our team of experts. We can help you customize your transformation to fit your business goals.

Give us a call today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

Passwords: boring but they matter

Reliable Networks on January 2, 2024

Passwords: boring but they matter

Passwords are something that you and every employee can use to protect your data and maintaining this important protective wall against criminals is relatively easy. Take the time to follow basic good practices, most of which are relatively easy to do. Here are four easy best practices for good password hygiene which don’t require hand sanitizer or staying six feet apart.

Watch out for re-use and multiple use.

Rotating passwords isn’t a good idea. You may notice some sites that you use may not even permit you to use the passwords you have used previously. On a similar note, avoid using the same password across multiple sites. If one site is hacked, the password from that site can be used across all of your other secure sites.

Avoid writing down passwords

This one can be a little outdated. It belies common sense that a burglar will break into your home to steal your written password collection. That said, leaving a list of passwords sitting around in your office, wallet or handbag isn’t an especially good idea.

Don’t share password

One of the biggest temptations for password sharing may be in a work setting for the sake of speed and convenience – you may allow a co-worker who needs quick access to use your password. Don’t. Even if your co-worker has approved access, ask them to use their own credentials to login. Also, password sharing is likely a work rule violation in your organization. If discovered, it could be grounds for disciplinary action.

Phishing tricks

Last but absolutely not least, be aware of scams to get your password by convincing you to hand it over. We’ve mentioned this is other e-guides but it bears repeating because it seems to work against even the most savvy digital users.

Phishing scams involve sending an email or text message that appears to be from a legitimate source, such as a bank or social media site. The message typically asks you to click on a link and enter your password, giving the hacker access to your account. Before you click on any link, it is essential to verify if the links are genuine. Here are a few things to look for when doing that:

  • Spelling – Check for the misspellings in the URL. For example, if your bank’s web address is www.bankofamerica.com, a phishing link could misspell it as www.bankofamarica.com or www.bankofamerica-verification.com
  • Disguised URLs – Sometimes, URLs can be disguised–meaning, while they look genuine, they ultimately redirect you to some fraudulent site. You can recognize the actual URL by using a mouseover, or by right clicking on the URL, and selecting the ‘copy hyperlink’ option and pasting the hyperlink on a notepad file. But, NEVER ever, paste the hyperlink directly into your web browser.
  • URLs with ‘@’ signs – If you find a URL that has an ‘@’ sign, steer clear of it even if it seems genuine. Browsers ignore URL information that precedes @ sign. That means, the URL www.bankofamerica.com@mysite.net will take you to mysite.net and not to the actual Bank of America website.

In the end, the humble password is an excellent first line of defense against hackers and thieves. All it takes to keep this barrier strong is staying vigilant about password best practices. While it does take ongoing training on the part of management to ensure vigilance is maintained for the long haul, these best practices are simple to observe and take little time

What Is the Most Secure Way to Share Passwords with Employees?

Chris Provencher on December 31, 2023

Breached or stolen passwords are the bane of any organization’s cybersecurity. Passwords cause over 80% of data breaches. Hackers get in using stolen, weak, or reused (and easily breached) passwords.

But passwords are a part of life. Technologies like biometrics or passkeys haven’t yet replaced them. We use them for websites, apps, and more. So, companies need a secure way to share passwords with employees. As well as help them manage those passwords more effectively.

Cybersecurity threats are rampant and safeguarding sensitive information has never been more critical. Properly managing passwords securely is a top priority. At the same time, employees deal with more passwords than ever. LastPass estimates that people have an average of 191 work passwords.

Since you can’t get around passwords, how do you share them with employees safely? One solution that has gained popularity in recent years is using password managers.

Let’s explore the benefits of password managers next. We’ll also delve into why it’s one of the most secure ways to share passwords with employees.

Why Use a Business Password Management App?

Password managers give you a secure digital vault for safeguarding passwords. The business versions have setups for separating work and personal passwords. They also have special administrative functions so companies never lose a critical password.

Here are some of the reasons to consider getting a password manager for better data security.

Centralized Password Management

A primary advantage of password managers is their ability to centralize password management. They keep employees from using weak, repetitive passwords. And from storing them in vulnerable places. Instead, a password manager stores all passwords in an encrypted vault. This centralized enhances security. It also streamlines the process of sharing passwords securely within a team.

End-to-End Encryption

Leading password managers use robust encryption techniques to protect sensitive data. End-to-end encryption scrambles passwords. It turns them into unreadable text when stored and transmitted. This makes it nearly impossible for unauthorized users to access the information

When sharing passwords with employees, encryption provides an extra layer of security. It helps ensure that the data remains confidential even during transmission.

Secure Password Sharing Features

Password managers often come with secure password-sharing features. They allow administrators to share passwords with team members. And to do this without revealing the actual password.

Instead, employees can access the required credentials without seeing the characters. This ensures that employees do not have direct access to sensitive information. This feature is particularly useful when onboarding new team members. As well as when collaborating on projects that require access to specific accounts.

Multi-Factor Authentication (MFA)

Many password managers support multi-factor authentication. This adds an extra and important layer of security. MFA requires two or more forms of verification before accessing an account.

MFA significantly reduces the risk of unauthorized access. According to Microsoft, it lowers the risk by 99.9%. This makes it an essential feature for businesses looking to enhance password security. Especially when sharing sensitive information with employees.

Password Generation and Complexity

Password managers often come with built-in password generators. They create strong, complex passwords that are difficult to crack. When sharing passwords with employees, employers can use these generated passwords. They ensure that employees are using strong, unique passwords for each account.

This eliminates the common practice of using weak passwords. As well as reusing passwords across many accounts. This feature mitigates the risk of security breaches.

Audit Trails and Activity Monitoring

Monitoring is a valuable feature offered by many password managers. It provides the ability to track user activity and access history. Admins can track who accessed which passwords and when. This provides transparency and accountability within the organization.

This audit trail helps in identifying any suspicious activities. It also allows companies to take prompt action. This ensures the security of the shared passwords.

Secure Sharing with Third Parties

Password managers offer secure methods for sharing credentials with third-party collaborators or contractors. Companies can grant these external parties limited access to specific passwords. They can do this without compromising security.

This functionality is particularly useful for businesses. Especially those working with external agencies or freelancers on various projects. It keeps control of the passwords within the organization.

You also never have to worry about losing a password when the only employee who knows it leaves.

Ready to Try a Password Manager at Your Office?

Password managers offer a secure and convenient way to share passwords with employees. They’re an indispensable tool for businesses aiming to enhance their cybersecurity posture.

By adopting password managers, businesses can protect their sensitive information. They also promote a culture of security awareness among employees. Investing in password management solutions is a proactive step toward safeguarding valuable data.

Need help securing a password manager? Give us a call today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

Four easy ways to thwart cyber criminals

Reliable Networks on December 26, 2023

Four easy ways to thwart cyber criminals

With all the talk about cybercrime and the recent spate of headlines about ransomware, concerns for your data security and the safety of your business keep growing. Avoiding a data breach is critical to your business, so it is vital that you focus resources and time on cybersecurity. Your MSP can be your best support for handling the variety of solutions to the problem of cybercrime. However, don’t forget what you can do on your own. Amidst all the sophisticated tools to protect your data, don’t forget the role of the lowly password. Passwords are there all the time, so we tend to take them for granted.

Here are four easy best practices for good password hygiene which don’t require hand sanitizer or staying six feet apart.

Strong Passwords

Many advisors suggest that a strong password includes letters, numbers and symbols. Basic vocabulary words, from any language, can often be hacked through brute force–just bombarding with a stream of words until you hit the correct one. Numbers and symbols can make that less successful.

Update Passwords

The longer a password is hanging around, the more likely it may be compromised. Frequently changing passwords, just like changing the batteries in your smoke detector, should be done on a regular basis. Try the first day of every third month.

Cancel Passwords when access is no longer needed

In a workplace setting, access should be eliminated immediately upon the termination or transfer of an employee. Not tomorrow, not later today–Immediately. This is particularly true in the case of an involuntary termination, when a now former employee may have a motivation to act nefariously. Also, when an employee’s job duties change, some access from their previous position may not be relevant with their new role.

Multi-factor Authentication

Multi-factor authentication (MFA) is the access process that requires a second step to access data. You probably come across it frequently. Many retail sites now use MFA for returning customers who want access to their account or order history. MFA asks for your password and then authenticates you by sending a one-time code to another platform. Most frequently, this means sending you a text. The intent is to diminish the possibility that the password is being used by someone not authorized to have it. Anytime you use an ATM machine, you are using a version of MFA (The debit card is step one, the PIN is step two)

How to Organize Your Cybersecurity Strategy into Left and Right of Boom

Chris Provencher on December 25, 2023

In the pulsating digital landscape, every click and keystroke echoes through cyberspace. The battle for data security rages on. Businesses stand as both guardians and targets. Unseen adversaries covet their digital assets.

To navigate this treacherous terrain takes a two-pronged approach. Businesses must arm themselves with a sophisticated arsenal of cybersecurity strategies. On one side, the vigilant guards of prevention (Left of Boom). On the other, the resilient bulwarks of recovery (Right of Boom).

Together, these strategies form the linchpin of a comprehensive defense. They help ensure that businesses can repel attacks. And also rise stronger from the ashes if breached.

In this blog post, we’ll explain how to organize your cybersecurity approach into Left and Right of Boom.

What Do “Left of Boom” and “Right of Boom” Mean?

In the realm of cybersecurity, “Left of Boom” and “Right of Boom” are strategic terms. They delineate the proactive and reactive approaches to dealing with cyber threats

The Boom

“Left of Boom” refers to preemptive measures and preventative strategies. These are things implemented to safeguard against potential security breaches. It encompasses actions aimed at preventing cyber incidents before they occur.

“Right of Boom” pertains to the post-breach recovery strategies. Companies use these after a security incident has taken place. This phase involves activities like incident response planning and data backup.

Together, these terms form a comprehensive cybersecurity strategy. They cover both prevention and recovery aspects. The goal is to enhance an organization’s resilience against cyber threats.

Left of Boom: Prevention Strategies

User Education and Awareness

One of the foundational elements of Left of Boom is employee cybersecurity education. Regular training sessions can empower staff. They help them identify phishing emails. As well as recognize social engineering attempts and adopt secure online behaviors. An informed workforce becomes a strong line of defense against potential threats.

Employee training reduces the risk of falling for a phishing attack by 75%.

Robust Access Control and Authentication

Implementing strict access control measures reduces the risk of a breach. It helps ensure employees only have access to the tools necessary for their roles.

Access control tactics include:

  • Least privilege access
  • Multifactor authentication (MFA)
  • Contextual access
  • Single Sign-on (SSO) solutions

Regular Software Updates and Patch Management

Outdated software is a common vulnerability exploited by cybercriminals. Left of Boom strategies include ensuring all software is regularly updated. They should have the latest security patches. Automated patch management tools can streamline this process. They reduce the window of vulnerability.

Network Security and Firewalls

Firewalls act as the first line of defense against external threats. Install robust firewalls and intrusion detection/prevention systems. They can help track network traffic and identify suspicious activities. Additionally, they help block unauthorized access attempts. Secure network configurations are essential to prevent unauthorized access to sensitive data.

Regular Security Audits and Vulnerability Assessments

Conduct regular security audits and vulnerability assessments. This helps to identify potential weaknesses in your systems. By proactively addressing these vulnerabilities, organizations can reduce risk. They can reduce the chance of exploitation by cybercriminals.

Penetration testing can also simulate real-world cyber-attacks. This allows businesses to evaluate their security posture effectively.

Right of Boom: Recovery Strategies

Incident Response Plan

Having a well-defined incident response plan in place is crucial. This plan should outline the steps to take in the event of a security breach.

It should include things like:

  • Communication protocols
  • Containment procedures
  • Steps for recovery
  • IT contact numbers

Regularly test and update your incident response plan. This ensures it remains effective and relevant.

Data Backup and Disaster Recovery

Regularly backing up data is a vital component of Right of Boom. Another critical component is having a robust disaster recovery plan.

Automated backup systems can ensure that critical data is regularly backed up. As well as making sure it can be quickly restored in the event of a breach. A disaster recovery plan allows businesses to resume operations swiftly after an incident.

Forensic Analysis and Learning

After a security breach, conduct a thorough forensic analysis. It’s essential to understand the nature of the attack. As well as the extent of the damage, and the vulnerabilities exploited.

Learning from these incidents enables organizations to strengthen their security posture further. This makes it harder for similar attacks to succeed in the future.

Legal and Regulatory Compliance

Navigating the legal and regulatory landscape after a security breach is important. Organizations must follow data breach notification laws and regulations. Timely and transparent communication with affected parties is essential. It’s vital to maintaining trust and credibility.

Get Help with a Strong 2-pronged Cybersecurity Strategy

Using Left and Right of Boom strategies can improve your security stance. These terms help you consider both important aspects of a strong defense.

If you’d like some help getting started, give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.