How to Keep Your Smart Home from Turning Against You

Chris Provencher on November 10, 2023

Smart homes have become a ubiquitous part of modern living. It doesn’t even seem unusual anymore to tell your refrigerator to add milk to the digital grocery list.

Smart homes offer unparalleled convenience and efficiency. You can control your lights and thermostat with a smartphone app. And have a virtual assistant like Alexa at your beck and call. But as we embrace the convenience, it’s essential to consider the potential risks. As well as take proactive steps to ensure that your smart home doesn’t turn against you.

Recent headlines have shed light on the vulnerabilities of smart home technology. Such as the story in the New York Post’s article titled “Locked Out & Hacked: When Smart Homes Turn on Owners”.

The article describes smart home nightmares. Including the new owner of a smart home that unexpectedly got locked in. The prior owner had left preprogrammed settings. Suddenly at 11:30 p.m., the home told him it was time to go to bed and locked every door in the house.

Another technology victim was a woman terrorized by lights and sounds at home. Her ex-partner was maliciously manipulating the smart technology.

As homes get smarter, how can you avoid a similar experience? We’ll explore some key strategies to protect your home and your privacy.

Smart Home Safety Tips You Need to Use

1. Secure Your Network

The foundation of any smart home is its network. Just as you wouldn’t leave your front door wide open, you shouldn’t neglect Wi-Fi security.

Here are best practices:

  • Change your router’s default password to something strong and unique.
  • Use WPA3 encryption (look for Wi-Fi 6)
  • Create a separate guest network to isolate your smart devices from your main network.
  • Regularly update your router’s firmware. Ensure it’s equipped with the latest security patches.

2. Strengthen Device Passwords

When setting up your smart devices, be diligent about choosing strong, unique passwords. Avoid using easily guessable information like “123456” or “password.” Use a combination of upper and lower-case letters, numbers, and symbols. For added security, consider using a password manager.

3. Enable Two-Factor Authentication (2FA)

Many smart home device manufacturers offer 2FA as an extra layer of security. By enabling 2FA you can keep people out. This is true even if someone manages to guess your password. They won’t be able to get past the secondary authentication step. This provides an extra safeguard against unauthorized access.

4. Regularly Update Firmware

Firmware updates are essential for fixing security vulnerabilities in your smart devices. Manufacturers release these updates to patch discovered weaknesses. Make it a habit to check for firmware updates regularly and apply them promptly.

5. Vet Your Devices

Not all smart devices are created equal. When choosing new devices for your smart home, research the manufacturer’s reputation. Look for products that have a history of prompt updates and robust security features. Avoid purchasing devices from obscure or untrusted brands.

6. Isolate Sensitive Devices

Consider segregating your most sensitive devices onto a separate network, if possible. For example, use a dedicated network for:

  • Smart locks
  • Security cameras
  • and other critical devices

This keeps them separate from your less critical gadgets. Such as smart bulbs or speakers. This way, even if a hacker compromises one network, the other devices remain secure.

7. Review App Permissions

Smart home apps often request access to various permissions on your devices. Before granting these permissions, scrutinize what data the app is trying to access. Decide whether it’s necessary for the device’s functionality. Restrict permissions to the least required for the device to operate.

8. Be Cautious with Voice Assistants

Voice-activated assistants like Alexa and Google Assistant are incredibly convenient. But can also pose privacy risks. Review your voice assistant’s privacy settings. Be cautious about what information you share with them. Consider muting the microphone when you’re not actively using it. This prevents unintended eavesdropping.

9. Check Your Devices Regularly

Regularly check the status and activity of your smart devices. Look for any unusual behavior. Such as devices turning on or off unexpectedly. Or unknown devices appearing on your network. If you notice anything suspicious, investigate and take action promptly.

10. Understand Your Device’s Data Usage

Review your smart device’s privacy policy. Understand how it uses your data. Some devices may collect and share your information with third parties. It can be for advertising or other purposes. Make informed decisions about the devices you bring into your home.

11. Stay Informed

Finally, stay informed about the latest developments in smart home security. Subscribe to security newsletters. Follow reputable tech blogs. Keep up with news articles like the one in the New York Post. The more you know, the better equipped you’ll be to protect your smart home.

Get Expert Help With Smart Home Security

Smart homes offer incredible convenience. But they also come with risks you shouldn’t ignore. Do you need some expert help setting up your smart home security?

Give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Four Basics to follow for Everyday Data Security

Reliable Networks on November 7, 2023

Four Basics to follow for Everyday Data Security

One of the biggest questions we get from clients and prospects is “What can we do to protect ourselves from cyber attacks?” It is a sensible concern. A cyber attack that freezes operations or seizes data can ultimately shut a company down for good. There are some basic, simple things you can do to protect your company and there are more sophisticated tools available. In this blog, we look over a spectrum of 4 things you can do to improve your data security, from the simple to the high tech.

  1. Employee training – It may seem so simple, but training your employees on an ongoing basis about their role in cyber security may be the best thing you can do. Why? Because well-meaning people do things when they get near a computer that can be very risky.

Simple things like forbidding the use of external storage devices being brought to the workplace. One of the more notorious data breaches occurred because a subcontractor employee–who had access to a large corporation’s IT infrastructure–found a thumb drive in the parking lot and plugged it in to see what was on it. Beyond that, simple phishing scams are still very effective at tricking people into opening nefarious websites. Ask your MSP for guidance on creating ongoing training programs that explain phishing scams and similar tricks and instruct everyone how to avoid them. Do it on a regular basis. It is easy to forget and let your guard down.

  1. Software updates – This one is also basic, but it carries a lot of value. Each time you receive a notice about a software update, stop and do it then. Don’t put it off until tomorrow. These updates not only provide new, improved features. They often provide fixes to vulnerabilities in the software or address threats and viruses that have developed.

  1. Zero day alerts – Zero Day alerts are kind of like a neighborhood crime alert. You are busy running your own company and your time is not spent tracking the latest threats developing out there in the cyber world. Your MSP may offer text or email alerts about new threats and how to protect yourself from them.

  2. Finally, there is a more complex, after the fact, security precaution you can take. Cyber insurance. Cyber insurance may be able to cover some or most of the losses incurred as a result of a security breach. It won’t defend your data proactively, but, should the worst happen, it may provide protection against loss revenue and damages. Standard commercial property insurance policies do not generally include provisions for the damages from cybercrime. In a growing number of commercial policies, they are specifically excluded. As a result, executives who recognize the catastrophic damage that a cyberattack can inflict on their business are looking at cyber insurance to transfer the financial losses to a third party. However, there are some pretty deep weeds to get into when looking for a cyber insurance policy. Just for one example, some policies may create requirements and security standards you must meet before an event will be considered a covered loss. A Managed Service Provider can offer guidance into whether this is an avenue to explore.

    So there you have it. You have to protect your organization from the threats and consequences of data losses due to a security breach.

10 Biggest Cybersecurity Mistakes of Small Companies

Chris Provencher on November 5, 2023

Cybercriminals can launch very sophisticated attacks. But it’s often lax cybersecurity practices that enable most breaches. This is especially true when it comes to small and mid-sized businesses (SMBs).

Small business owners often don’t prioritize cybersecurity measures. They may be just fully focused on growing the company. They think they have a lower data breach risk. Or they may think it’s an expense they can’t bear.

But cybersecurity is not only a concern for large corporations. It’s a critical issue for small businesses as well. Small businesses are often seen as attractive targets for cybercriminals. This is due to many perceived vulnerabilities.

Fifty percent of SMBs have been victims of cyberattacks. More than 60% of them go out of business afterward.

Cybersecurity doesn’t need to be expensive. Most data breaches are the result of human error. But that is actually good news. It means that improving cyber hygiene can reduce the risk of falling victim to an attack.

Are You Making Any of These Cybersecurity Mistakes?

To address the issue, you need to first identify the problem. Often the teams at SMBs are making mistakes they don’t even realize. Below are some of the biggest reasons small businesses fall victim to cyberattacks. Read on to see if any of this sounds familiar around your company.

1. Underestimating the Threat

One of the biggest cybersecurity mistakes of SMBs is underestimating the threat landscape. Many business owners assume that their company is too small to be a target. But this is a dangerous misconception.

Cybercriminals often see small businesses as easy targets. They believe the company lacks the resources or expertise to defend against attacks. It’s essential to understand that no business is too small for cybercriminals to target. Being proactive in cybersecurity is crucial.

2. Neglecting Employee Training

When was the last time you trained your employees on cybersecurity? Small businesses often neglect cybersecurity training for their employees. Owners assume that they will naturally be cautious online.

But the human factor is a significant source of security vulnerabilities. Employees may inadvertently click on malicious links or download infected files. Staff cybersecurity training helps them:

  • Recognize phishing attempts
  • Understand the importance of strong passwords
  • Be aware of social engineering tactics used by cybercriminals

3. Using Weak Passwords

Weak passwords are a common security vulnerability in small companies. Many employees use easily guessable passwords. They also reuse the same password for several accounts. This can leave your company’s sensitive information exposed to hackers.

People reuse passwords 64% of the time.

Encourage the use of strong, unique passwords. Consider implementing multi-factor authentication (MFA) wherever possible. This adds an extra layer of security.

4. Ignoring Software Updates

Failing to keep software and operating systems up to date is another mistake. Cybercriminals often exploit known vulnerabilities in outdated software to gain access to systems. Small businesses should regularly update their software to patch known security flaws. This includes operating systems, web browsers, and antivirus programs.

5. Lacking a Data Backup Plan

Small companies may not have formal data backup and recovery plans. They might mistakenly assume that data loss won’t happen to them. But data loss can occur due to various reasons. This includes cyberattacks, hardware failures, or human errors.

Regularly back up your company’s critical data. Test the backups to ensure they can be successfully restored in case of a data loss incident.

6. No Formal Security Policies

Small businesses often operate without clear policies and procedures. With no clear and enforceable security policies, employees may not know critical information. Such as how to handle sensitive data. Or how to use company devices securely or respond to security incidents.
Small businesses should establish formal security policies and procedures. As well as communicate them to all employees. These policies should cover things like:

  • Password management
  • Data handling
  • Incident reporting
  • Remote work security
  • And other security topics

7. Ignoring Mobile Security

As more employees use mobile devices for work, mobile security is increasingly important. Small companies often overlook this aspect of cybersecurity.

Put in place mobile device management (MDM) solutions. These enforce security policies on company- and employee-owned devices used for work-related activities.

8. Failing to Regularly Watch Networks

SMBs may not have IT staff to watch their networks for suspicious activities. This can result in delayed detection of security breaches.

Install network monitoring tools. Or consider outsourcing network monitoring services. This can help your business promptly identify and respond to potential threats.

9. No Incident Response Plan

In the face of a cybersecurity incident, SMBs without an incident response plan may panic. They can also respond ineffectively.

Develop a comprehensive incident response plan. One that outlines the steps to take when a security incident occurs. This should include communication plans, isolation procedures, and a clear chain of command.

10. Thinking They Don’t Need Managed IT Services

Cyber threats are continually evolving. New attack techniques emerge regularly. Small businesses often have a hard time keeping up. Yet, they believe they are “too small” to pay for managed IT services.

Managed services come in all package sizes. This includes those designed for SMB budgets. A managed service provider (MSP) can keep your business safe from cyberattacks. As well as save you money at the same time by optimizing your IT.

Learn More About Managed IT Services

Don’t risk losing your business because of a cyberattack. Managed IT services can be more affordable for your small business than you think.

Give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

What Is SaaS Ransomware & How Can You Defend Against It?

Chris Provencher on October 31, 2023

Software-as-a-Service (SaaS) has revolutionized the way businesses operate. It offers convenience, scalability, and efficiency. No more dragging software from one device to another. Everyone can collaborate easily in the cloud.

But alongside its benefits, SaaS brings with it potential threats. When software and data are online, they’re more vulnerable to attacks. One of the latest threats to move from endpoint devices to the cloud is ransomware.

Ransomware has been around attacking computers, servers, and mobile devices for a while. But recently there has been an alarming uptick in SaaS ransomware attacks.

Between March and May of 2023, SaaS attacks increased by over 300%. A study in 2022 by Odaseva found that 51% of ransomware attacks targeted SaaS data.

In this article, we’ll delve into what SaaS ransomware is and the risks it poses. And, most importantly, how you can defend against it.

What is SaaS Ransomware?

SaaS ransomware is also known as cloud ransomware. It’s malicious code designed to target cloud-based applications and services. These include services like Google Workspace, Microsoft 365, and other cloud collaboration platforms.

The attackers exploit vulnerabilities in these cloud-based systems. The ransomware then encrypts valuable data. It effectively locks users out of their own accounts. Cybercriminals hold the data hostage. They then demand a ransom, often in the form of cryptocurrencies. The ransom is in exchange for the decryption key.

The Risks of SaaS Ransomware

SaaS ransomware adds a new layer of complexity to the cybersecurity landscape. It presents several risks to individuals and organizations.

  • Data Loss: The most immediate risk is the loss of critical data. You lose access to your cloud-based applications and files. This can cause productivity to grind to a halt.
  • Reputational Damage: A successful SaaS ransomware attack can tarnish your organization’s reputation. Customers and partners may lose trust in your ability to safeguard their data. This can negatively impact your brand image.
  • Financial Impact: Paying the ransom is not guaranteed to result in data recovery. It may encourage attackers to target you again. Furthermore, the cost of downtime and recovery efforts can be substantial.

Defending Against SaaS Ransomware

As the saying goes, prevention is better than cure. When it comes to SaaS ransomware, proactive defense is key. Here are some effective strategies to protect your organization against these threats.

Educate Your Team

Start by educating your employees about the risks of SaaS ransomware. Include how it spreads through phishing emails, malicious links, or breached accounts. Teach them to recognize suspicious activities and report any unusual incidents immediately.

Enable Multi-Factor Authentication (MFA)

MFA is an essential layer of security. It requires users to provide an extra form of authentication to access accounts. This is often a one-time code sent to their mobile device. Enabling MFA reduces the risk of unauthorized access. This is true, even if a hacker compromises an account’s login credentials.

Regular Backups

Frequently backing up your SaaS data is crucial. In the event of a ransomware attack, you still have your data. Having up-to-date backups ensures that you can restore your files. You won’t need to pay the attacker’s ransom demands.

Apply the Principle of Least Privilege

Limit user permissions to only the necessary functions. Follow the principle of least privilege. This means giving users the lowest privilege needed for their job. Doing this, you reduce the potential damage an attacker can do if they gain access.

Keep Software Up to Date

Ensure that you keep all software (SaaS applications, operating systems, etc.) up to date. They should have the latest security patches installed. Regular updates close known vulnerabilities and strengthen your defense.

Deploy Advanced Security Solutions

Consider using third-party security solutions that specialize in protecting SaaS environments. These solutions can provide many benefits. Including:

  • Real-time threat detection
  • Data loss prevention
  • And other advanced security features

Track Account Activity

Put in place robust monitoring of user activity and network traffic. Suspicious behavior can be early indicators of an attack. One example to watch for is several failed login attempts. Another is access from unusual locations.

Develop an Incident Response Plan

Prepare and practice an incident response plan. It should outline the steps to take in the event of a ransomware attack. A well-coordinated response can mitigate the impact of an incident. It can also aid in faster recovery. The sooner your team can respond, the faster business gets back to normal.

Don’t Leave Your Cloud Data Unprotected!

SaaS ransomware is a significant cybersecurity concern. The best defense is a good offense. Do you need help putting one together?

Our team can help you stay ahead of the cyber threats that lurk in the digital world. Give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

5 ways to make passwords more effective

Reliable Networks on October 31, 2023

5 ways to make passwords more effective

You should be using an array of security tools to protect your business data. Some can be highly sophisticated, but there is one tool that we all still rely on heavily to secure access to our business systems and data. The password. But they can be hacked and shared. As long as we still rely on them, are there things we can do to make them more effective?
Yes. There are two main areas where you can improve the security of passwords. One is improving the security of the password itself, the second is multi-factor authentication.

First, there is the password itself. This is often known as password hygiene. Good password hygiene includes

Passwords that are too simple

Simple passwords are easy to remember but easy to crack. Words, in any language, are not ideal either. That is why many sites require a mix of letters, characters, and numbers. easy to And yes, some people are still using password123.

One universal password

Sometimes people find it difficult to remember multiple passwords for various files and applications, so they use a single good, strong password everywhere. This renders the good password virtually pointless and also increases the amount of damage that can be inflicted in the event that one ‘good’ password is compromised.

Unauthorized password sharing

Generally done with benign intentions, employees often share passwords for convenience or to expedite handling the sharing of data. Not good.

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Writing down passwords

Sometimes, people follow all password best practices but find it difficult to remember complicated passwords and then write them down on a piece of paper or worse still, make a file containing all the passwords and store it in their email or computer. This is almost like giving away the keys to your property to a burglar.

Forgetting to change passwords or revoke access

This is especially an issue where the staff is busy and turnover is high. Managers may fail to remember to change the passwords once a staff member quits, leaving company data vulnerable. This is especially likely in a small company where there may not be a centralized IT staff that oversees data security and access.

Remember, having a password is not the solution. Having the right kind of password and following good password hygiene is.

Should Your Business Upgrade to the New Microsoft Intune Suite?

Chris Provencher on October 25, 2023

Endpoint management has changed a lot over the last two decades. There was a time when companies housed all endpoints in the same place. This made managing them simpler. But it held offices back from being mobile and flexible.

Today’s office can include endpoints around the globe. Remote teams can work from anywhere. And people often prefer doing things from their mobile devices. Such as checking email or managing tasks.

The average enterprise endpoint makeup is 60% mobile devices. And it’s estimated that they handle about 80% of the workload. What does this mean for security? That an endpoint device management solution has become a necessity.

One that might be on your radar is the new Microsoft Intune Suite. It bundles several areas of endpoint management into a single platform.

Wondering whether it’s worth taking the plunge and upgrading? Stick around as we break down the what, why, and how of this cloud-based management solution.

What is Microsoft Intune Suite?

First things first, what is Microsoft Intune? It’s a software tool that helps you manage your company’s devices and apps all in one place. Whether your employees use PCs, Macs, smartphones, or tablets, Intune’s got your back.

So, what’s the deal with the upgrade? Microsoft has been hard at work improving Intune. The latest version brings some exciting new features to the table.

The core capabilities of Microsoft Intune include:

  • Cross-platform endpoint management
  • Built-in endpoint security
  • Mobile application management
  • Endpoint analytics
  • Microsoft Configuration Manager

Here’s a comparison of the subscription options you now have with Intune:

  • Microsoft Intune Plan 1: Microsoft Intune core capabilities are included with various subscriptions. (Microsoft 365 E3, E5, F1, and F3; Enterprise Mobility + Security E3 and E5; and Business Premium plans)
  • Microsoft Intune Plan 2: An add-on to Microsoft Intune Plan 1. It offers advanced endpoint management capabilities.
  • Microsoft Intune Suite: An add-on to Microsoft Intune Plan 1. Includes:
    • Plan 2 features
    • Microsoft Intune Remote Help
    • Microsoft Intune Endpoint Privilege Management
    • Microsoft Tunnel for Mobile Application Management
    • Management of specialty devices
    • Select Microsoft Intune advanced endpoint analytics features.

Advantages of Subscribing

So, should you subscribe or upgrade to the suite? Before you rush in, let’s consider some key factors to help you decide if it’s the right move for your business. First the advantages of subscribing.

Streamlined Device Management

We all know how chaotic device management can get. With the new Intune Suite, you get a centralized dashboard. It gives you full control over your devices.

You can set up policies and enforce security measures. You can even wipe data remotely if needed. Plus, it’s compatible with both Windows and macOS. So, you won’t have to worry about compatibility issues.

Provide Secure Helpdesk Support

Keep your employees productive by giving them help when they need it. Intune Suite includes Microsoft Intune Remote Help. This feature allows you to deliver simple and secure help to your team anywhere, anytime.

The platform reinforces a Zero Trust security model. It also enables fast response to issues. You can address employee device roadblocks no matter where your team is working.

Enhanced Security and Compliance

Data breaches and cyberattacks are real threats to businesses of all sizes. With Intune’s advanced security features, you can breathe a little easier. It offers robust encryption and secure access controls. Including the ability to quarantine risky devices.

Do you deal with sensitive information or have compliance requirements? Intune has got you covered with its auditing and reporting capabilities.

App Management Made Easy

Applications are the lifeblood of modern businesses, and Intune understands that. With its app management features, you can do a lot. Including easily deploying, updating, and retiring applications across all devices.

Intune keeps everyone organized and on the same page. Whether your team is using Microsoft 365 apps or third-party software.

BYOD-Friendly

Bring Your Own Device (BYOD) policies have become a popular trend in the corporate world. If your company is open to BYOD, Intune can be a game-changer. It enables you to separate personal and corporate data on employee devices. This helps ensure that sensitive company information remains secure.

The Intune Suite includes Microsoft Tunnel for Mobile App Management. This lightweight VPN solution connects corporate resources from personal iOS and Android devices. Device enrollment is not required. So, employees can have quick and secure access to company resources when needed.

Scalability and Cost-Effectiveness

As your business grows, so do your tech needs. Thankfully, Intune scales effortlessly, accommodating new devices and users without breaking a sweat. Plus, it operates on a subscription-based model, allowing you to pay for only what you need. No more hefty upfront costs, just a predictable monthly fee.

What Do You Need to Consider?

Alright, those are some pretty compelling reasons to consider Microsoft Intune Suite. But let’s take a moment to address some potential downsides you need to consider as well.

Learning Curve

One common concern is the learning curve. If your team uses a different management solution, they might need some time to get the hang of Intune. Luckily, we can help you with training and support to ensure a smooth shift.

Do You Have Legacy Systems?

Does your business rely on legacy systems or run a large number of on-premises servers? Then integrating Intune into your existing setup may take some extra effort. It’s essential to assess your current infrastructure and compatibility requirements before diving in.

Improve Security & Operations by Properly Managing Endpoints

Upgrading to the new Microsoft Intune Suite could be a game-changer for your business. But it’s crucial to carefully evaluate your specific needs. We can help you make an informed decision that aligns with your unique business goals.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Handy Tips to Optimize a Dual-Monitor Setup for the Best Experience

Chris Provencher on October 20, 2023

Two monitors are often better than one when it comes to getting things done efficiently. A dual-monitor setup can significantly enhance your productivity. This is true whether you’re a gamer, a creative professional, or an office wiz who loves to multitask.

A study by Jon Peddie Research found that dual displays can increase productivity by 42%. But it’s not as simple as just setting up an extra screen.

It’s common for people to feel “off kilter” when trying to work from two monitors. They may even find it harder despite having more screen real estate. The cause is usually the setup. They either have the screens positioned wrong or aren’t optimizing the settings.

We’ll dive into some dual-monitor setup best practices. These should help you improve your two-screen experience and take it to the next level.

Best Practices for a Great Two-Screen Setup

1. Match Size and Resolution

Before you jump into the excitement of a dual-monitor setup do some matching. Make sure your monitors are well-matched with each other. Try to use monitors of the same size and resolution. This helps to avoid any jarring differences in image quality or screen real estate. Your eyes will thank you for the consistency!

2. Get the Right Cables

Picture this: you’ve set up your dual monitors, and you’re all excited to fire them up. But your cables don’t fit the ports! To avoid this headache, check your device outputs and inputs to ensure you have the right cables on hand. HDMI, DisplayPort, and DVI are common options. But verify which ones you need for optimal performance.

3. Positioning is Everything

Now that you’ve got your monitors ready to go, let’s talk positioning. Placing your monitors correctly can make a world of difference. This is true for both your comfort and productivity.

Ideally, arrange them side by side, keeping the top edges aligned. Adjust the angle to reduce neck strain, and make sure the distance is comfortable for your eyes. After all, you’ll be spending a lot of time in front of these screens.

4. Embrace the Extended Desktop

It’s tempting to mirror your displays and have the same content on both screens. But that’s not the full potential of a dual-monitor setup. Embrace the extended desktop feature. It allows you to have separate content on each screen.

This means you can work on a document on one screen. And browse the web or handle email on the other—double the productivity!

5. Focus on Taskbar Tweaks

A cluttered taskbar can quickly turn your dual-monitor setup into chaos. Keep things organized. Set the taskbar to display only the active applications on the screen they’re open in.

Steps:

  • Right-click on the taskbar, go to “Taskbar settings.”
  • Open “Taskbar behaviors”
  • Adjust the setting, “When using multiple displays, show my taskbar apps on.” Set it to the taskbar where the window is open.

No more hunting for the right window across two taskbars.

6. Leverage Shortcuts

Did you know that Windows has some nifty window-snapping shortcuts? Use the Windows key plus the left or right arrow to snap an application to one side of the screen. It will fill exactly half of it.

This is perfect for comparing documents. As well as writing while researching or watching a video while working. It’s a productivity boost that you won’t be able to live without once you’ve tried it!

7. Gaming in Style

If you’re a gamer, a dual-monitor setup can bring your gaming experience to a whole new level. Many modern games support dual monitors, allowing you to have an extended field of view. This is especially true in racing and flight simulation games. Just remember to adjust your graphics settings accordingly for the best performance.

8. Mastering Multitasking

Multitasking is where dual monitors truly shine. For example, you can have your design software open on one screen and your reference images on the other.

Writers can have research materials on one screen. With their writing software on the other. The possibilities are endless. It’s like having a productivity superhero at your disposal! Explore workflows that make the most of both screens.

9. Tame the Cable Chaos

Dual monitors mean double the cables. If you’re not careful, it can quickly turn into a cable jungle. To keep things tidy, invest in some cable management solutions. Such as adhesive cable clips or cable sleeves. Your setup will look cleaner. It’ll also be easier to make changes or upgrades in the future.

10. Don’t Forget the Ergonomics

As you immerse yourself in your dual-monitor world, remember to consider ergonomics. Ensure that your monitors are at eye level. And your keyboard and mouse are at a comfortable height and angle.

Good ergonomics can prevent strain and discomfort. This allows you to enjoy your setup for longer without any aches or pains.

Need Help with Hardware or Software Setup?

Why struggle with hardware or software setup? Come to the pros to save time and avoid frustration.

Give us a call today to schedule a chat about your technology needs.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Demystifying Ransomware: Understanding its Impact on Businesses

Reliable Networks on October 17, 2023

Demystifying Ransomware: Understanding its Impact on Businesses

In today’s interconnected digital landscape, cyber threats continue to evolve and pose significant risks to businesses of all sizes. Ransomware, in particular, has emerged as one of the most notorious and destructive forms of cyberattacks. In this blog post, we will delve into the world of ransomware, exploring what it is, how it works, and the profound impact it can have on businesses.

What is Ransomware?

Ransomware is a malicious software designed to encrypt files on a victim’s computer or network, rendering them inaccessible until a ransom is paid. It infiltrates systems through various means, such as malicious email attachments, infected websites, or vulnerabilities in software. Once executed, ransomware quickly spreads throughout the network, encrypting files and displaying ransom notes that demand payment in exchange for the decryption key.

The Impact on Businesses:

  1. Financial Losses: Ransomware attacks can inflict significant financial damage on businesses. The ransom demands can range from a few hundred to millions of dollars, and even if the ransom is paid, there is no guarantee that the attackers will honor their end of the deal. Moreover, businesses often face additional costs, including incident response, system restoration, legal fees, and potential regulatory fines.
  2. Operational Disruption: Ransomware attacks can bring business operations to a grinding halt. When critical systems and data are encrypted, employees are unable to access vital information or perform their duties, leading to productivity losses and disruption of customer services. The downtime can have a cascading effect on revenue, customer satisfaction, and business reputation.
  3. Data Loss and Breach: In some cases, ransomware attacks involve exfiltrating sensitive data before encrypting it. Attackers may threaten to publish or sell the stolen data if the ransom is not paid, exposing businesses to the risk of data breaches. Data breaches can result in severe legal and reputational consequences, including lawsuits, regulatory penalties, and loss of customer trust.
  4. Reputational Damage: The impact of a ransomware attack extends beyond financial and operational consequences. News of a successful attack can tarnish a company’s reputation, erode customer confidence, and deter potential business partners. Rebuilding trust and restoring the company’s image can be a long and arduous process.
  5. Legal and Regulatory Ramifications: Depending on the industry and geographical location, businesses affected by ransomware attacks may face legal and regulatory implications. Data protection laws, such as the EU’s General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), mandate organizations to protect personal data adequately. Failure to comply with these regulations can result in substantial fines and legal repercussions.

Mitigating the Impact:

While the threat of ransomware is persistent, businesses can take proactive steps to mitigate its impact:

  1. Regular Data Backups: Maintain secure and up-to-date backups of critical data. Ensure backups are stored separately from the main network and regularly test restoration processes to verify their effectiveness.
  2. Robust Cybersecurity Measures: Implement a multi-layered approach to cybersecurity, including firewalls, intrusion detection systems, antivirus software, and regular patch management. Utilize email filters, spam detection, and employee education to minimize the risk of infection.
  3. Employee Awareness and Training: Educate employees about the dangers of phishing emails, suspicious attachments, and malicious links. Promote cybersecurity best practices, such as strong password hygiene, two-factor authentication, and reporting any potential security threats promptly.
  4. Incident Response Planning: Develop an incident response plan that outlines the steps to be taken in the event of a ransomware attack. Define roles and responsibilities, establish communication channels, and conduct regular drills to ensure readiness.
  5. Regular Security Audits: Conduct comprehensive security audits and penetration

Does Your Business Have Any “Cybersecurity Skeletons” in the Closet?”

Chris Provencher on October 15, 2023

Let’s dive into a topic that might give you the chills—cybersecurity skeletons in the closet. You may not have old skeletons hidden away in the basement. But there’s a good chance of cybersecurity vulnerabilities lurking in the shadows. Just waiting to wreak havoc.

You can’t fix what you can’t see. It’s time to shine a light on these hidden dangers. So, you can take action to protect your business from potential cyber threats.

Let’s get started uncovering threats that could leave your business in danger. Here are some of the most common cybersecurity issues faced by SMBs.

Outdated Software: The Cobweb-Covered Nightmare

We get it; updating software can be a hassle. But running outdated software is like inviting hackers to your virtual Halloween party.

When software vendors release updates, they often include crucial security patches. These patches fix vulnerabilities that hackers can exploit. So, don’t let outdated software haunt your business. Keep everything up to date to ensure your digital fortress is secure.

Weak Passwords: The Skeleton Key for Cybercriminals

If your passwords are weak, you might as well be handing out your office keys to cyber criminals. Using “123456” or “password” as your login credentials is a big no-no.

Instead, create strong and unique passwords for all accounts and devices. Consider using a mix of upper and lowercase letters, numbers, and special characters. Password managers can be a lifesaver for generating and storing complex passwords securely.

As a business owner, you can’t expect your employees to do this naturally. Provide them with requirements for creating passwords. You can also set up software to force strong password creation.

Unsecured Wi-Fi: The Ghostly Gateway

Picture this: a cybercriminal sitting in a parked car. He’s snooping on your business’s unsecured Wi-Fi network. Scary, right? Unsecured Wi-Fi can be a ghostly gateway for hackers to intercept sensitive data.

Ensure your Wi-Fi is password-protected. Make sure your router uses WPA2 or WPA3 encryption for an added layer of security. For critical business tasks consider a virtual private network (VPN). It can shield your data from prying eyes.

Lack of Employee Training: The Haunting Ignorance

Your employees can be your business’s strongest line of defense or its weakest link. Employee error is the cause of approximately 88% of all data breaches.

Without proper cybersecurity training, your staff might unknowingly fall victim to phishing scams. Or inadvertently expose sensitive information. Regularly educate your team about cybersecurity best practices.

Such as:

  • Recognizing phishing emails
  • Avoiding suspicious websites
  • Using secure file-sharing methods

No Data Backups: The Cryptic Catastrophe

Imagine waking up to find your business’s data gone, vanished into the digital abyss. Without backups, this nightmare can become a reality. Data loss can be due to hardware failures or ransomware attacks. As well as many other unforeseen disasters.

Embrace the 3-2-1 rule. Have at least three copies of your data, stored on two different media types. With one copy stored securely offsite. Regularly test your backups to ensure they are functional and reliable.

No Multi-Factor Authentication (MFA): The Ghoulish Gamble

Using only a password to protect your accounts is asking for trouble. It’s like having nothing but a screen door at the entrance of your business.

Adding MFA provides an extra layer of protection. It requires users to provide extra authentication factors. Such as a one-time code or passkey. This makes it much harder for cyber attackers to breach your accounts.

Disregarding Mobile Security: The Haunted Phones

Mobile devices have become office workhorses. But they can also be haunted by security risks. Ensure that all company-issued devices have passcodes or biometric locks enabled. Consider implementing mobile device management (MDM) solutions. These will enable you to enforce security policies. As well as remotely wipe data and ensure devices stay up to date.

Shadow IT: The Spooky Surprise

Shadow IT refers to the use of unauthorized applications within your business. It might seem harmless when employees use convenient tools they find online. But these unvetted applications can pose serious security risks.

Put in place a clear policy for the use of software and services within your business. Regularly audit your systems to uncover any shadow IT lurking under cover.

Incident Response Plan: The Horror Unleashed

Even with all precautions in place, security incidents can still happen. Without an incident response plan, an attack can leave your business scrambling.

Develop a comprehensive incident response plan. It should outline key items. Such as how your team will detect, respond to, and recover from security incidents. Regularly test and update the plan to ensure its effectiveness.

Need Some “Threat Busters” to Improve Your Cybersecurity?

Don’t let cybersecurity skeletons in the closet haunt your business. We can help you find and fix potential vulnerabilities. As well as create a robust security posture that protects your business.

Give us a call today to schedule a cybersecurity assessment.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Cybersecurity Awareness Month: Strengthening Your Team’s Defense with Essential Cyber Hygiene

Chris Provencher on October 10, 2023

As technology continues to advance, so does the need for heightened awareness. As well as proactive measures to safeguard sensitive information.

Cybersecurity can seem like an insurmountable task for everyday people. But it’s not only a job for the IT team. Everyone can play a part in keeping their organization’s data safe. Not to mention their own data.

October is Cybersecurity Awareness Month. It serves as a timely reminder that there are many ways to safeguard data. Following the basics can make a big difference in how secure your network remains.

What Is Cybersecurity Awareness Month?

Cybersecurity Awareness Month (CAM) is an annual initiative held every October. It promotes cybersecurity awareness and education. It aims to empower individuals and organizations by giving them knowledge and resources. It helps people strengthen their defenses against cyber threats.

CAM started as a U.S. initiative, National Cybersecurity Awareness Month. Then, it quickly spread around the globe. It’s led by two agencies:

  • National Cyber Security Alliance (NCSA)
  • Cybersecurity and Infrastructure Security Agency (CISA)

This collaborative effort involves various stakeholders. Government agencies, industry leaders, and cybersecurity experts all come together. The goal is to raise awareness about cyber risks and best practices.

This Year’s Theme

This is CAM’s 20th year. To celebrate, the theme revolves around looking at how far cybersecurity has come. As well as how far it has to go. This year, CAM focuses on four key best practices of cybersecurity.

These are:

  • Enabling multi-factor authentication
  • Using strong passwords and a password manager
  • Updating software
  • Recognizing and reporting phishing

Let’s take a closer look at these four best practices of good cyber hygiene.

Essential Cyber Hygiene: 4 Keys to a Strong Defense

Central to Cybersecurity Awareness Month is the promotion of essential cyber hygiene practices. We follow good hygiene to maintain physical health. For example, we brush our teeth every day.

Cybersecurity also requires ongoing good hygiene practices to secure the online environment. These practices form the foundation of a strong cybersecurity defense. They help both individuals and organizations.

Enabling Multi-Factor Authentication (MFA)

Implementing Multi-Factor Authentication (MFA) adds a vital layer of security to all logins. In most cases, a hacker can’t breach an account protected by MFA. This is the case even if the cyber crook has the password.

According to Microsoft, MFA can block 99.9% of attempted account compromise attacks. With that strong track record, everyone really should be using it. And using it on every login they have.

Strong Passwords & a Password Manager

Passwords remain a critical aspect of securing online accounts. Despite the increased use of biometrics, passwords still rule. Encourage your team members to use strong, unique passwords for each account. Avoid easily guessable information like birthdays or names.

Companies can help by setting strong password enforcement rules. This requires a strong password before it’s accepted in a system. For example, you may set up a policy that requires a password to have:

  • At least 12 characters
  • At least 1 upper case letter
  • At least 1 lower case letter
  • At least 1 number
  • At least 1 symbol

Updating Software

Outdated software creates vulnerabilities that cybercriminals can exploit. Regularly update operating systems, applications, and firmware. This ensures the latest security patches are in place.

Automating updates is a good way to ensure they’re done promptly. Companies can use endpoint device managers to handle updates across all employee devices. Managers like Intune simplify the process and enhance endpoint security.

Recognizing and Reporting Phishing

Phishing attacks are a common vector for cyber threats. Train your team to identify phishing emails, suspicious links, and unsolicited attachments. Encourage them to verify the sender’s email address. As well as never provide sensitive information unless certain of the recipient’s authenticity.

It’s also important to educate employees about phishing beyond email. Phishing via text messages has been increasing significantly. Some criminals phish via direct messages on social media platforms.

Another important aspect of phishing awareness is to report phishing. If it’s reported, then other employees know to avoid that phishing trap. The organization’s IT team also needs to know so they can take action to mitigate the threat. Be sure to let employees know how they can report a phishing email when they suspect one.

We Can Help You Put the Best Cyber Hygiene Practices in Place

CAM offers a valuable opportunity to refocus on the significance of cybersecurity. As well as prioritizing essential cyber hygiene practices. Building a culture of cybersecurity awareness within your team is important. It can be the difference between vulnerability and resilience.

Need some help ensuring a more secure and resilient future? Our team of experts can get you going on the basics. Once those are in place, your organization will be more productive and much more secure.

Give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.