Home Security: Why You Should Put IoT Devices on a Guest Wi-Fi Network

The number of internet-connected devices in homes has been growing. It’s increased exponentially over the last decade. A typical home now has 10.37 devices connected to the internet. PCs and mobile devices make up a little over half of those and the rest are IoT devices.

IoT stands for Internet of Things. It means any other type of “smart device” that connects online. IoT devices in a home can be everything from your streaming stick to your smart refrigerator. Smart baby monitors and Alexa voice assistants are also IoT.

There’s also been another change that has happened over the last couple of years. It has been the increase in remote and hybrid work. The pandemic caused a major shift in where we work, turning the standard office paradigm on its head.

Now, working remotely has become the norm for many companies around the world. This has put increased scrutiny on the security of all those IoT devices. They are now sharing a Wi-Fi network with business data and devices.

Here are two alarming statistics that illustrate the issue with IoT security:

  • During the first six months of 2021, the number of IoT cyberattacks was up by 135% over the prior year.
  • It’s estimated that over 25% of cyberattacks against businesses involve IoT devices

Hackers Use IoT Devices to Get to Computers & Smartphones

Smart devices are a risk to any other device on a network. They are typically easier to breach. So, hackers will use them as a gateway into more sensitive devices.

A criminal may not care about the shopping list stored in your smart refrigerator. But they’ll breach that IoT device to see what other devices are on the same network.

The hacker can then use sharing and permissions that are often present on home networks. Through these, they gain access to your work computer or mobile device. These devices hold important data, and access to personal details.

Why are IoT devices less secure than computers and smartphones? Here are a few reasons:

  • They usually won’t have antivirus or anti-malware capabilities
  • Users often don’t update IoT devices regularly
  • They have basic interfaces which can hide a breach of the device
  • People often don’t change the default device username and password.
  • Sharing settings on IoT devices makes them easier to hack

Improve Security by Putting IoT on a Separate Wi-Fi Network

Just about all modern routers will have the ability to set up a second Wi-Fi network, called a “guest network.” This shows up when you connect to Wi-Fi as a separate Wi-Fi that a device can use to get online.

Separate Wi-Fi

By putting all your IoT devices on a separate network you improve security. You cut that bridge that hackers use to go from an IoT device to another device on the same network. Such as those that hold sensitive information (computers and mobile devices).

In fact, when you separate those two (IoT devices and sensitive-info devices) a hacker can’t see all. If they breach one of your smart devices, they can’t tell you have a PC or smartphone. This is because they’re on the other network.

This is an important layer of security to use. Whether you’re a remote worker or use your computer for home budgeting and banking, it can help. All PCs and smartphones usually contain access to online banking or personal information.

Here are the steps to take to separate your IoT devices. (Note, you can also have this done by us, we’ll be happy to handle all these steps for you.)

  • Step 1: Log into your router settings.
  • Step 2: Look for an area that allows you to set up a guest network. This will be different for each router, so you may need to access a help guide online.
  • Step 3: Set up the guest network according to the router prompts. Make sure to use a strong password.
  • Step 4: Edit the password for your existing network. This keeps IoT devices from automatically reconnecting to it.
  • Step 5: Connect all IoT devices in your home to the new guest network.
  • Step 6: Reconnect your sensitive devices (computers, smartphones) to the preexisting network. Use the new password.

As you add any new devices to your home network, make sure to connect them to the appropriate network. This keeps the layer of security effective.

One more tip: When naming your Wi-Fi networks, don’t use descriptive names. This includes things like “IoT network” or your name, address, or router model name.

It’s best to use names that won’t give the hackers valuable information they can use in attacks.

Need Help Upgrading Your Home Cybersecurity?

With so many remote workers, hackers have begun targeting home networks. They know they can contain sensitive business as well as personal data. Don’t leave yourself open to a breach. Schedule a home internet security review today!


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This Article has been Republished with Permission from The Technology Press.

Get More Unplugged Laptop Time with These Battery-Saving Hacks

One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has an internal battery.

Your laptop may start out with several hours of battery life when you first buy it. But the lifespan can get shorter as time goes by and battery health takes a hit. Sometimes this can be due to a lack of PC maintenance. Other times, it’s due to the environments the laptop is subject to (such as a hot car).

Seeing your laptop’s battery capacity shrink can be frustrating. But there are several things you can do to increase the time you can go without needing to plug it in.

Lower the Display Brightness

The brighter your display is, the more battery power it’s taking. Have you ever hit the automated low battery mode on a laptop? Then you know you immediately notice a difference in brightness. This is because that setting turns down the brightness. It’s one of the ways to reduce battery consumption.

You can turn down the brightness of your screen in your display settings. You can also use the brightness keys that are usually in the top row of keys on a laptop keyboard.

Reduce PC Battery Use in Power/Sleep Settings

Here’s one way to increase the time you can use your unplugged laptop without a power source. Adjust some of its power and sleep settings.

Power Settings

If you’re using Windows, open the search on the Task Bar. Type in “power settings.” This directs you to the power, sleep, and battery settings in your system settings.

Look for any tips at the top for increasing battery longevity. Such as, making the time your screen goes dark after inactivity and the time it goes to sleep the same.

Then review the settings, such as Screen and sleep, and Power mode. Find the ones that will reduce your PC’s battery consumption. This will extend the time you can go without a new charge.

Power & Battery

Enable Battery-Saver Mode

You don’t have to wait until your PC hits 10% for it to go into battery-saver mode. You can control this and enable it yourself in your system settings.

Do you know you’re going to be without a power source for a while? Put your PC in power-saver or battery-saver mode right away, so you can extend the charge as long as possible.

Use the Manufacturer’s Battery Calibration Tool

Manufacturers will have their own PC maintenance tools installed. You can use for battery calibration. Sometimes calibrating the battery can correct an issue with a battery life. Especially if life has gotten shorter than when you first purchased your laptop.

Look for a manufacturer’s built-in maintenance app. It will usually be on the Task Bar unless you’ve hidden it. When you open that, you may find that you need to do a calibration or other maintenance task.

Battery Calibration Tool

Get a Computer Tune-up

If you have processes running in the background it can sap your battery life. Processes that aren’t needed can often run anyhow. Getting a computer tune-up from your IT provider can solve a lot of different issues. This includes such as computers that get sluggish, and often, the battery life too.

Consider Using Microsoft Edge Browser for Its Efficiency Settings

If like most people, you keep a lot of browser tabs open while you’re working on your PC. They could be sapping your battery power.

Consider trying Microsoft’s Edge browser. It has been gaining in popularity ever since it incorporated the Chromium engine. This is the same one Chrome uses.

The browser has several power-saving features that you can enable in your settings. Search “sleeping tabs” in Edge settings to find these. They include:

  • Enable efficiency mode (choose from the available options)
  • Enable Sleeping Tabs and fade them when asleep
  • Choose when you would like to put inactive browser tabs to sleep to conserve battery power.
Microsoft Edge Browser Features

Turn Off Unnecessary Apps Hogging Battery Power

Check the apps that are running on your PC in the Task Manager. Do you really need them all to run when you’re unplugged and trying to conserve battery power?

Often processes that aren’t 100% necessary all the time will be running. Such as an update service or cloud storage syncing app. Close the apps you don’t need to use at that time to lengthen battery life.

Keep Your PC Out of Too Much Heat or Freezing Temps

Both excess heat and freezing temperatures can be bad for a computer. This includes shortening the battery life.

You should never leave your laptop in a car on a hot day or when it’s freezing outside. Also, it might not seem particularly hot to you, but if it’s sunny, the inside of a vehicle can heat up pretty quickly. Be aware of the temperature extremes that your laptop is subject to.

Looking for a PC Tune-Up or Battery Replacement?

We can help you with a full system tune-up or a laptop battery replacement if needed. Don’t struggle with short battery life when you can have that fixed in no time! Give us a call today and let’s chat.


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You Need to Watch Out for Reply-Chain Phishing Attacks

Phishing. It seems you can’t read an article on cybersecurity without it coming up. That’s because phishing is still the number one delivery vehicle for cyberattacks.

A cybercriminal may want to steal employee login credentials. Or wish to launch a ransomware attack for a payout. Or possibly plant spyware to steal sensitive info. Sending a phishing email can do them all

80% of surveyed security professionals say that phishing campaigns have significantly increased post-pandemic.

Phishing not only continues to work, but it’s also increasing in volume due to the move to remote teams. Many employees are now working from home. They don’t have the same network protections they had when working at the office.

Why has phishing continued to work so well after all these years? Aren’t people finally learning what phishing looks like?

It’s true that people are generally more aware of phishing emails and how to spot them than a decade ago. But it’s also true that these emails are becoming harder to spot as scammers evolve their tactics.

One of the newest tactics is particularly hard to detect. It is the reply-chain phishing attack.

What is a Reply-Chain Phishing Attack?

Just about everyone is familiar with reply chains in email. An email is copied to one or more people, one replies, and that reply sits at the bottom of the new message. Then another person chimes in on the conversation, replying to the same email.

Soon, you have a chain of email replies on a particular topic. It lists each reply one under the other so everyone can follow the conversation.

You don’t expect a phishing email tucked inside that ongoing email conversation. Most people are expecting phishing to come in as a new message, not a message included in an ongoing reply chain.

The reply-chain phishing attack is particularly insidious because it does exactly that. It inserts a convincing phishing email in the ongoing thread of an email reply chain.

How Does a Hacker Gain Access to the Reply Chain?

How does a hacker gain access to the reply chain conversation? By hacking the email account of one of those people copied on the email chain.

The hacker can email from an email address that the other recipients recognize and trust. They also gain the benefit of reading down through the chain of replies. This enables them to craft a response that looks like it fits.

For example, they may see that everyone has been weighing in on a new product idea for a product called Superbug. So, they send a reply that says, “I’ve drafted up some thoughts on the new Superbug product, here’s a link to see them.”

The link will go to a malicious phishing site. The site might infect a visitor’s system with malware or present a form to steal more login credentials.

The reply won’t seem like a phishing email at all. It will be convincing because:

  • It comes from an email address of a colleague. This address has already been participating in the email conversation.
  • It may sound natural and reference items in the discussion.
  • It may use personalization. The email can call others by the names the hacker has seen in the reply chain.

Business Email Compromise is Increasing

Business email compromise (BEC) is so common that it now has its own acronym. Weak and unsecured passwords lead to email breaches. So do data breaches that reveal databases full of user logins. Both are contributors to how common BEC is becoming.

In 2021, 77% of organizations saw business email compromise attacks. This is up from 65% the year before.

Credential theft has become the main cause of data breaches globally. So, there is a pretty good chance of a compromise of one of your company’s email accounts at some point.

The reply-chain phishing attack is one of the ways that hackers turn that BEC into money. They either use it to plant ransomware or other malware or to steal sensitive data to sell on the Dark Web.

Tips for Addressing Reply-Chain Phishing

Here are some ways that you can lessen the risk of reply-chain phishing in your organization:

  • Use a Business Password Manager:

This reduces the risk that employees will reuse passwords across many apps. It also keeps them from using weak passwords since they won’t need to remember them anymore.

  • Put Multi-Factor Controls on Email Accounts:

Present a system challenge (question or required code). Using this for email logins from a strange IP address can stop account compromise.

  • Teach Employees to be Aware:

Awareness is a big part of catching anything that might be slightly “off” in an email reply. Many attackers do make mistakes.

How Strong Are Your Email Account Protections?

Do you have enough protection in place on your business email accounts to prevent a breach? Let us know if you’d like some help! We have email security solutions that can keep you better protected.


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5 Exciting Ways Microsoft 365 Can Enable the Hybrid Office

“Hybrid office” is the new buzzword you’ll hear used in business discussions. It’s the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies.

There was a survey of employees with remote-capable jobs. The survey found that as of February of 2022, 42% of them were working a hybrid schedule. And 39% were working from home full time.

The global pandemic brought on this hybrid office transition. It forced companies to operate with teams that could no longer safely come to the office. During this time, employers and employees experienced the benefits of hybrid work firsthand.

These benefits of remote teams included cost savings for both workers and employers. It also allowed the company to operate with more flexibility. Improved worker morale was another advantage.

One fact surprised many employers that feared remote work would tank productivity. It actually increased in many circumstances.

63% of high-growth companies use a “productivity anywhere” hybrid work approach.

In order for hybrid teams to be productive, they need to stay connected. No matter where they work, the right technology tools should enable them.

One of the leaders in this space has been Microsoft. The company plans to add several exciting updates this year. These will provide more tools for companies to enable their hybrid teams.

Here are some of the ways you can use Microsoft 365 to optimize a productive hybrid office. Note, that some of these features are already out, and others should release later this year.

1. Microsoft Teams & Expanded Features

Microsoft Teams is much more than a team messaging app. The application combines the best features of virtual video meetings and messaging channels. It brings them together into a platform designed to be a secure online work hub.

MS Teams has come a long way in the last five years. And the company continues to add more features to enable hybrid offices. Some of the recent feature updates include:

  • The ability to do webinar registration
  • Presenter modes that provide a more professional virtual presence
  • Increased security through features like smart links and smart attachments
  • A full business VoIP phone system add-on
  • The addition of a “metaverse” component called Mesh for Teams

2. New Meeting Options for RSVP in Outlook

One of the challenges, when everyone isn’t working in the same place, is how to know when to “clock in” and “clock out.” As well as how to let colleagues know whether you are working at home next week or the office.

To help hybrid teams better coordinate, Outlook is getting an update. It will allow users to RSVP to meetings. This can let team members know whether they are attending virtually or in person.

3. Better Framing for More Engaging Meetings

One thing that can distract from the purpose of a meeting is someone’s background at home. Positioning of the camera can also be problematic. One person might have their face taking up 80% of the video screen. Another may only take up 20% because they’re sitting farther away from their PC’s camera.

A new Surface Hub 2S Smart Camera will allow for better face framing. This will affect when people are meeting virtually in Microsoft Teams. Features include adjusting the room view so people’s faces will be clearer. As well as having more consistent sizing.

The video display will also automatically adjust as people join or leave a physical room.

4. Get Better Control of Your Video Using PowerPoint to Present

People often share a screen in a video call and present a PowerPoint presentation. It can be difficult to keep everyone as engaged as when you’re presenting in person.

For example, in person, you can maintain eye contact. People can clearly see your facial expressions as you emphasize various things. That’s not always the case when presenting virtually. The app may push your video feed into a tiny box.

There’s a new upcoming feature for Teams called Cameo. It will allow you to seamlessly integrate PowerPoint with MS teams. You can decide exactly how you want your video feed to appear in relation to your presentation.

Another addition is Recording Studio. This new feature for PowerPoint allows you to record professional-looking on-demand videos. You can do it right inside the app.

Cameo
Cameo in PowerPoint & MS Teams

5. Get Help With Your Presentation Skills

Microsoft has poured a lot of AI capabilities into Microsoft 365 over the last several years. One that will soon help you deliver better virtual presentations is Speaker Coach.

This is a private and personalized coach. It can help you hone your presentation skills. This improves your switch to the differences between presenting online versus in person.

Some of the feedback it can provide include:

  • Use of repetitive language
  • Use of filler words (Ummm)
  • Speaking pace
  • Pausing for input
  • Intonation
  • Speaker overlaps
  • And more

Ask Us About Improving Your Hybrid Office Capabilities with Microsoft 365

Microsoft 365 has a ton of helpful features. But it does help to have an expert guide to help you navigate these capabilities. Contact us today to set up a chat about how Microsoft 365 can help your business grow.


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Which Form of MFA Is the Most Secure? Which Is the Most Convenient?

Credential theft is now at an all-time high and is responsible for more data breaches than any other type of attack.

With data and business processes now largely cloud-based, a user’s password is the quickest and easiest way to conduct many different types of dangerous activities.

Being logged in as a user (especially if they have admin privileges) can allow a criminal to send out phishing emails from your company account to your staff and customers. The hacker can also infect your cloud data with ransomware and demand thousands of dollars to give it back.

How do you protect your online accounts, data, and business operations? One of the best ways is with multi-factor authentication (MFA).

It provides a significant barrier to cybercriminals even if they have a legitimate user credential to log in. This is because they most likely will not have access to the device that receives the MFA code required to complete the authentication process.

What Are the Three Main Methods of MFA?

When you implement multi-factor authentication at your business, it’s important to compare the three main methods of MFA and not just assume all methods are the same. There are key differences that make some more secure than others and some more convenient.

Let’s take a look at what these three methods are:

SMS-based

The form of MFA that people are most familiar with is SMS-based. This one uses text messaging to authenticate the user.

The user will typically enter their mobile number when setting up MFA. Then, whenever they log into their account, they will receive a text message with a time-sensitive code that must be entered. 

On-device Prompt in an App

Another type of multi-factor authentication will use a special app to push through the code. The user still generates the MFA code at login, but rather than receiving the code via SMS, it’s received through the app.

This is usually done via a push notification, and it can be used with a mobile app or desktop app in many cases.

Security Key

The third key method of MFA involves using a separate security key that you can insert into a PC or mobile device to authenticate the login. The key itself is purchased at the time the MFA solution is set up and will be the thing that receives the authentication code and implements it automatically.

The MFA security key is typically smaller than a traditional thumb drive and must be carried by the user to authenticate when they log into a system.

Now, let’s look at the differences between these three methods.

Most Convenient Form of MFA?

Users can often feel that MFA is slowing them down. This can be worse if they need to learn a new app or try to remember a tiny security key (what if they lose that key?).

This user inconvenience can cause companies to leave their cloud accounts less protected by not using multi-factor authentication.

If you face user pushback and are looking for the most convenient form of MFA, it would be the SMS-based MFA.

Most people are already used to getting text messages on their phones so there is no new interface to learn and no app to install.

Most Secure Form of MFA?

If your company handles sensitive data in a cloud platform, such as your online accounting solution, then it may be in your best interest to go for security.

The most secure form of MFA is the security key.

The security key, being a separate device altogether, won’t leave your accounts unprotected in the event of a mobile phone being lost or stolen. Both the SMS-based and app-based versions would leave your accounts at risk in this scenario.

The SMS-based is actually the least secure because there is malware out there now that can clone a SIM card, which would allow a hacker to get those MFA text messages.

A Google study looked at the effectiveness of these three methods of MFA at blocking three different types of attacks. The security key was the most secure overall.

Percentage of attacks blocked:

  • SMS-based: between 76 – 100% 
  • On-device app prompt: between 90 – 100%
  • Security key: 100% for all three attack types

What’s in Between?

So, where does the app with an on-device prompt fit in? Right in between the other two MFA methods.

Using an MFA application that delivers the code via push notification is more secure than the SMS-based MFA. It’s also more convenient than needing to carry around a separate security key that could quickly become lost or misplaced.

Looking for Help Setting Up MFA at Your Company?

Multi-factor authentication is a “must-have” solution in today’s threat climate. Let’s discuss your barrier points and come up with a solution together to keep your cloud environment better secured.


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Top 5 Mobile Device Attacks You Need to Watch Out For

Smartphones and tablets are often the preferred device for communications, web searching, and accessing many types of apps. They’re more portable and can be used from anywhere.

We’re seeing the takeover of many activities that used to be performed on traditional computers. Now, people are using mobile devices instead.

For example, Microsoft estimates that up to 80% of the workload in many enterprise organizations is now done via mobile devices. Over half of all web searches are also now conducted from a mobile device rather than a desktop PC.

This has caused mobile devices to become more targeted over the past few years. As hackers realize they’re holding many of the same sensitive information and app access as PCs, they’ve been creating mobile malware and other exploits to breach mobile devices.

In 2020, approximately 36.5% of organizations were impacted by mobile malware and 2.5 million people unknowingly downloaded multiple mobile adware apps.

It’s important to start treating mobile devices in the same way as you do computers when it comes to their security. Smartphones and tablets need the same types of security precautions in place, including:

  • Antivirus/anti-malware
  • DNS filtering
  • Automated OS and app updates
  • Managed backup

You need to be on the lookout for the most prevalent mobile device threats that allow your data to be leaked or breached. Here’s a roundup of what those are.

1. Mobile Malware Hidden in Apps

It’s not easy at first glance to tell the difference between a legitimate free app and one that has malware hidden inside.

Scammers will use the same types of flashy graphics, and the app may even have a high star rating (most likely boosted through suspicious means). The app may even do what it says it will do when downloaded.

But malware can be hidden in the background, infecting a device as soon as the app is installed. And many of these apps will hide once on your phone or tablet by using the icon of a common default system app (like settings or calendar).

Mobile malware can include all the same types of malware that can infect a computer, such as ransomware, adware, spyware, trojans, and more.

2. Unprotected Communications

Have you ever sent someone a password or credit card details over a text message or messaging app? Did you check to see if the communication was encrypted?

Many users will use various methods of communication from their mobile devices without knowing how secure those methods are. If sensitive information is transmitted and it’s not encrypted, then a hacker could easily intercept it.

3. Public Wi-Fi & Man-in-the-Middle Attacks

Public Wi-Fi has long been known to be non-secure, yet people still use it when it’s available. They want to save their mobile minutes or get a faster connection.

75% of people admit to connecting to email when on public Wi-Fi. Other activities people will do is sign into apps (even sensitive ones like online banking), and shop online, entering credit card details.

If you’re on public Wi-Fi, then you’re at high risk of a man-in-the-middle attack. This is when a hacker connects to the same network and looks for victims with unprotected communications. They can then capture any type of data they’re transmitting.

One way to safely connect to public Wi-Fi is to use a VPN app, which will encrypt your communications.

4. Juice Jacking on Public USB Charging Stations

Another public mobile breach danger is public USB charging stations. These are often welcome sights especially if you’re low on battery power. However, hackers can infect public USB charging ports with malware and set up fake charging stations in public areas.

Then, when you insert your USB cord to charge your device, the malware is copying all the data on your phone and/or infecting it with malicious code. See, USB cables aren’t just for charging, they are also used for data transmission.

It’s best to avoid public USB charging ports and charge with your power adapter that plugs into an outlet instead. You can also buy a “charge-only” USB cord to use if USB charging is your only option.

5. Non-Updated Devices

Approximately 40% of Android devices are running outdated operating systems that no longer get vital security updates.

When your mobile device is not kept updated, then it’s easier for a hacker to use an exploit that takes advantage of a code vulnerability in the OS or one of the installed apps.

Many companies aren’t paying attention to how many employees’ work devices are running current operating systems, which puts their networks at higher risk of a breach.

You should ensure that all your apps and your OS are kept updated because many of these updates include critical security patches.

Ask Us About Mobile Device Security Solutions

With mobile devices handling so much of the computing workload these days, it’s vital they’re properly protected. Contact us to discuss mobile security and management solutions.


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Signs That Your Computer May Be Infected with Malware

Approximately 34% of businesses take a week or longer to regain access to their data and systems once hit with a malware attack.

Malware is an umbrella term that encompasses many different types of malicious code. It can include:

  • Viruses
  • Ransomware
  • Spyware
  • Trojans
  • Adware
  • Key loggers
  • And more

The longer that malware sits on your system unchecked, the more damage it can do. Most forms of malware have a directive built in to spread to as many systems as possible. So, if not caught and removed right away, one computer could end up infecting 10 more on the same network in no time.

Early detection is key so you can disconnect an infected device from your network and have it properly cleaned by a professional.

Keep an eye out for these key warning signs of malware infection so you can jump into action and reduce your risk.

Strange Popups on Your Desktop

Some forms of malware can take on the disguise of being an antivirus app or warranty notice that pops up on your screen. Hackers try to mimic things that users may have seen from a legitimate program, so they’ll be more apt to click without thinking.

If you begin to see a strange “renew your antivirus” subscription alert or a warranty renewal that doesn’t quite make sense, these could be signs that your PC has been infected with adware or another type of malware.

New Sluggish Behavior

Computers can become sluggish for a number of reasons, including having too many browser tabs open at once or running a memory-intensive program. But you’ll typically know your computer and the types of things that slow it down.

If you notice new sluggish behavior that is out of the ordinary, this could be an infection. One example would be if you don’t have any programs open except notepad or another simple app, and yet you experience freezing.

When malware is running in the background, it can often eat up system resources and cause your system to get sluggish.

Applications Start Crashing

Applications should not just crash out of the blue. There is always a reason. Either the software is faulty, there’s been an issue with an update, or something else may be messing with that application’s files.

If you suddenly experience apps crashing, requiring you to restart the app or reboot your system, this is another telltale sign that a virus, trojan, or other malicious code has been introduced.

Your Browser Home Page is Redirected

If you open your browser and land on a homepage that is not the one you normally see, have your PC scanned for malware right away. Redirecting a home page is a common ploy of certain types of malware.

The malware will infect your system and change the system setting for your default browser home page. This may lead you to a site filled with popup ads or to another type of phishing site.

Just trying to change your homepage back in your settings won’t fix the situation. It’s important to have the malware removed.

Sudden Reboots

Another annoying trait of certain types of malicious code is to make your system reboot without warning.

This can cause you to lose the work you’ve just done and can make it difficult to get anything done. This may happen when malware is changing core system files behind the scenes. With files corrupted, your system becomes unstable and can often reboot unexpectedly.

You’re Missing Hard Drive Space

If you find that a good deal of your hard drive space that used to be open is now gone, it could be a malware infection taking up your space. Some types of malware may make copies of files or introduce new files into your system.

They will cleverly hide, so don’t expect to see the word “malware” on a file search. Instead, the dangerous activities will usually be masked by a generic-sounding name that you mistake for a normal system file.

You Run Across Corrupted Files

If you open a file and find it corrupted, this could be a red flag that ransomware or another form of malware has infected your system.

While files can occasionally become corrupt for other reasons, this is a serious issue that deserves a thorough malware scan if you see it.

PC “Processing Sounds” When There Shouldn’t Be

Most of us are familiar with those “thinking sounds” when our computer is processing something memory intensive. You’ll usually hear a type of whirring that will go away once you finish that activity.

If you begin hearing this processing sound when you’re not doing anything particularly intense on your computer, this could be a sign that malware is running in the background and it should be checked out.

Get Expert Malware Scanning & Removal

Free online malware and virus scans aren’t very reliable. Instead, come to a professional that can ensure your entire system is cleaned properly.


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Should I Consider Switching to Microsoft’s Edge Browser? (Top Features)

One of the most important applications we choose is our internet browser. When on a computer or a mobile device, we work in that most of the time because many applications are now cloud-based, so accessing them means going through your browser.

Over the years browsers have come and gone. A little over a decade ago, Internet Explorer was the head of the pack, and now that browser is retired, Google’s Chrome has been in the top spot for several years.

But just because a browser is number one today, doesn’t mean it’s going to stay that way. One browser that has steadily been making its way up in popularity since its release in 2015 is Microsoft Edge.

Edge is the replacement for Internet Explorer, but it’s taken a while for it to become mainstream. It seems that now is its time.

Microsoft Edge recently surpassed Firefox in worldwide desktop browser market share and is now the #3 Desktop browser in the world behind Chrome and Safari. And it’s less than one percentage point behind Safari, so it is poised to jump into second place soon.

Current desktop browser market share:

  • Chrome 64.8%
  • Safari 9.77%
  • Edge 9.6%
  • Firefox 9.46%
  • Opera 2.88%
  • Internet Explorer 1.14%

Why has Edge become so popular in the last few years when it seemed to be slow out of the gate? One big reason is that it adopted the Chromium framework in 2020. This is the same background framework that Chrome uses.

This sped up the browser considerably, plus multiplied the number of extensions and add-ons that could be used with it.

Should you switch to Edge? You’ll have to decide that for yourself, but here are several great features that might make you want to give it a try.

Collections for Storing Sets of Pages

All browsers have some form of “favorites” or bookmarks to save webpage links. And these lists quickly become long and unorganized, making it hard to find what you’re looking for after a while.

Edge has a very nice feature called Collections. This allows you to save web pages in a sidebar and group them by topic. For example, you could create a topic called Vacation Planning and then save all the web pages from your trip research inside.

If there is an image on the page, that will show up to help you recognize the site. And collections are easy to access by using the “+” icon at the top of the browser.

Collections are also easy to delete once you’ve finished with them, so you won’t end up with endless webpage links, as tends to happen with bookmarks.

Microsoft Edge Collections

Coupons

You don’t have to add a coupon app to your browser to get site coupons anymore. Edge will do this for you automatically.

If it detects that there are coupons for a site you’re shopping on, you’ll get a popup and can click to automatically try any coupons available for that site.

Microsoft Edge Coupons

This saves you from having to take the time to search for coupons on your own and ensures you don’t miss any potential savings out there.

Price Comparison

Another way that Edge helps you get the best deal when shopping online is through its pricing history and price comparison information. If you’re shopping on a website and the product that you’re viewing is cheaper on another site, Edge will let you know.

Microsoft Edge Price Comparison

It’s also going to provide you with a price history so you can see if this product is at its highest or lowest price related to the site you’re viewing.

This is very handy for saving money and ensuring you’re not missing out on savings by ordering the same item from a different retailer.

Security Features

There are several built-in security features to help you avoid phishing sites with malware as well as intrusive 3rd party advertising trackers.

There is a password monitoring feature that will let you know if any passwords you have stored have been involved in a breach.

You’ll also get Microsoft Defender SmartScreen protection for keeping you away from sites known to have malware or to have been used in phishing scams.

Google is sometimes criticized for lack of privacy, and Microsoft is trying to go in another direction on this. In Edge, you can choose from three tracking prevention settings to prevent as much of your personal information from being captured by advertisers as possible.

Microsoft Edge Security Features

Web Capture for Quick Screenshots

It’s easy to do screenshots and mark them up in Edge. In the browser menu, you just choose Web Capture, which will allow you to drag a rectangle across any region you like or to take a full shot of the screen, then bring that into a window if you’d like to add additional notes.

Microsoft Edge Web Capture

Is Your Internet Security Where You Need It To Be?

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Pros & Cons of Using the Windows 365 Cloud PC

While many companies have moved most of their workflows to the cloud, there is still a key component of office operations that is location-based. This would be employee computers.

Most companies still rely on desktops and laptops to allow employees to access critical software and as their main workstation.

This can become inconvenient if you’re doing work from one location. For example, if you work both at the office and home, in one of those places, you’ll be without your “main computer.” This can be a real problem when it comes to needing to access certain files or possibly working from a slower device than you’re used to.

Many technology companies, such as Microsoft, have an answer for this – put your computer workstation in the cloud. This is exactly what is being touted as the next big thing when it comes to Windows 365 Cloud PC.

What is Windows 365?

Windows 365 is a cloud-based PC. Your entire operating system and everything that sits on it (settings, files, software, etc.) is loaded on a cloud server instead of your own device’s hard drive. You can then access this through an online portal, and the interface will load onto your device (desktop, laptop, tablet, etc.).

Windows 365

Microsoft’s Windows 365 Cloud-based PC

Like other cloud-based services, Windows 365 works from a subscription plan and has different levels. Here are the current options for the business plans:

  • $31/user/month: 2vCPU, 4 GB RAM, 128 GB Storage
  • $41/user/month: 2vCPU, 8 GB RAM, 128 GB Storage
  • $66/user/month: 4vCPU, 16 GB RAM, 128 GB Storage

Windows 365 can be accessed through any type of device, from anywhere, just like other cloud services. You can install applications, personalize your desktop, and do all the things you normally do on a computer. The main difference is that the computer operating system is now in the cloud.

Windows 365 Pros

Access Your Computer Anywhere

The biggest advantage is being able to use your “main computer” no matter where you are, without having to drag it around.

This can be a big advantage when traveling because you don’t have to worry about a laptop being damaged, lost, or stolen and losing vital data. You still have your PC and files safely stored in the cloud and can easily get to it from another device.

Perfect for the Hybrid Work World

Hybrid work is the new normal. Since the pandemic, there’s been a shift with more employees than ever working from home. Now many companies are planning to keep a mix of office and remote working.

74% of U.S. companies are using or planning to implement a permanent hybrid work model.

The Windows 365 cloud-based PC makes it easy to enable employees to work from home, work, or both.

Better Access to Device Security & Administration

When employees are working remotely, ensuring all their devices are properly updated can be a problem. And what happens if an employee quits suddenly and has a lot of sensitive work data on a device located in their home?

Using cloud PCs gives a company complete control of its PC assets and data. Employees log in from anywhere, but the “computer” itself is located in a cloud environment, making it easy to do things like push security updates and restrict access.

Windows 365 Cons

You Can Only Use It Online

The obvious drawback of a Windows cloud PC is that you can only use it online. You won’t have access to any data, files, or programs if you don’t have an internet connection.

This may not be as big of an issue for many people since most work is now reliant on cloud applications anyhow.

A Slow Connection Ruins the Experience

If you have a slow internet connection, then the frustration can be multiplied. Not only would this slow down a cloud app you’re trying to access but also the cloud computer you’re trying to access it from.

There is a risk when using a computer in the cloud of experiencing lag time, making it difficult to work.

There is a Danger of Service Outage

You’re reliant on the cloud provider – in this case, Microsoft – to always have the service available. Even large companies can have outages from time to time, in which case you will not be able to access your computer or any of your data stored on it.

Being too reliant on one cloud vendor is also a risk to business continuity. One way to mitigate that risk would be to ensure all data stored in Windows 365 is being backed up separately in a 3rd party backup solution.

Is a Cloud PC Right for Your Business?

There are several instances when Windows 365 offers big benefits to a company. If you’re trying to figure things out, call us for a chat. We can help you consider all angles.


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Are Two Monitors Really More Productive Than One?

When you see those people with two monitors, you may assume they do some specialized work that requires all that screen space, or they just really like technology.

But having the additional display real estate that a second screen provides can benefit anyone, even if you’re doing accounting or document work all day.

We get used to being boxed in by the screen size we have. This can lead to us struggling when trying to fit two windows next to each other or continuously clicking between layers of windows on the desktop.

Most of us have experienced clicking around to find the window we actually need in a layer of different applications. This is one of the things that eats up time during the day and that using dual screens can help eliminate.

According to a study by software developer Mavenlink, 73% of surveyed businesses say they spend over an hour per day on average just switching between different apps.

Productivity Research on Dual-Screens

So just how much can using a second monitor improve productivity? Probably more than you realize.

Jon Peddie Research looked at the benefit of using two screens connected to a desktop computer or laptop for several years. It found that overall, employees in all types of jobs can improve productivity by an average of 42%.

From three studies conducted over 15 years, it also found that between 2002 and 2017, there’s been a significant rise in the use of two monitors, with a compound annual growth rate of 10%.

The company’s namesake put it simply saying, “The more you can see, the more you can do.”

What Are the Advantages of Adding a 2nd Screen?

Do More in Less time

The biggest advantage to using a second monitor is that you can do more in less time because you’re not struggling to get to the windows you need when you need them.

With an additional monitor, you can keep programs like email always open on one screen while you work in other programs on the second screen. You’re able to work more fluidly, getting to all your apps when you need them.

Expands Screen Space for Laptops

Laptops are great for portability, especially when traveling or moving between home and work (as many employees do these days). But the more portable the laptop, the smaller the screen space.

One big drawback of using a laptop is that they will have a smaller monitor. There is also the difficulty in positioning. When using them on a desk, people will often try to prop them up, but the person is still staring down at the screen in most cases.

Connecting your laptop to a monitor can significantly improve the experience and make it like working on a normal desktop PC. You can either choose to mirror your entire screen or still make use of the laptop screen for some activities while using the larger screen for others.

Side-by-Side Comparisons Are Easier

There are a lot of tasks that require looking at data in two windows. You may be editing and comparing a finished design with the original instructions. Or you may have to pull details from notes to include in a PowerPoint presentation.

Trying to get two windows up on a single screen side-by-side can be frustrating. You may try to resize the windows just so, only to have your configuration lost when you have to maximize a screen to click a menu item or scroll.

With two monitors, you have the screen real estate you need to fully open both windows and have them right next to each other so you can easily do your work.

More Freedom During Video Calls

Have you ever been screen sharing on a video call and needed to check an email or review notes? It’s difficult to do that when everyone can see your screen. We often “sanitize” our screens (like turning off alerts, etc.) before we go into a meeting to ensure nothing that should not appear is popping up.

With dual screens, you can choose which screen you want to share during meetings, and still have apps open on the other screen that no one can see. This is a big advantage if you need to check for an email or message someone while you’re sharing your screen.

Fairly Inexpensive Productivity Booster

Purchasing another display is a fairly low investment when looking at technology. A monitor can be purchased from anywhere between $125 to $250 on average. And with a 42% average productivity boost, it can have a pretty sweet ROI.

There is also no big learning curve with this upgrade. Once the monitor is plugged in and the PC is set to see the additional screen, it’s good to go. Users can simply drag apps and documents from one screen to another as if they had one large screen.

Need Help Improving Productivity?

There are several productivity boosts that you can get using the right technology tools, and they don’t have to cost a fortune. Ask us how we can help you!


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