Best practices for data safety in a remote work environment

Reliable Networks on February 20, 2025

Best practices for data safety in a remote work environment

Do you have staff working from home? Of late, due to the Coronavirus crisis a lot of businesses shifted to the remote working environment. While it raises some data security concerns, they can be overcome by following a few best practices.

Formulate rules
You can start by formulating rules that define the extent and manner in which personal devices may be used for work purposes.

  • Who are allowed to use personal devices for work?
  • Spell out the regulations that they must follow. For example, regular checks for malware and updates to anti-malware software, etc.,
  • If there are restrictions to the device type, software or operating systems that may be used, out of security concerns, then that should be addressed.

Focus on the 2 Ts of cybersecurity

  • Train your staff: The first T is training your staff on how to identify IT threats and cybercrime activities that they can be a victim of. Examples include phishing emails, dubious attachments, clone sites, etc., Another area to train your staff is free/public wifi. They need to know that public wifi can be a gateway for hackers and cybercriminals into your system. Accessing emails from the airport’s waiting lounge or the mall’s food court, can expose your business to IT threats.
  • Teach good password hygiene: This is the second T. Help your employees understand how important password strength is. They should be able to identify weak passwords and steer clear of them. Also, they need to know that no matter how urgent the situation seems, password sharing is not acceptable. Similarly, mistakes such as repeating the password for multiple accounts, not changing the passwords frequently, etc., can make a cyber criminal’s job easier.

Keeping things under control

You can conduct monthly audits of the devices your employees will be using for work purposes. Arrange for regular security patch implementation, firewall installation and software updates. Install quality anti-malware software, firewalls, and make sure email security systems are in place. Even in the remote environment, you can ensure appropriate data access through role and permission-based access control measures.

All of this may seem new, and tedious, especially for businesses that are looking to recover from the effects of the on-going pandemic, which is why it is a good idea to team up a managed services provider to help set up a strong, secure, work-from-home environment for your business.

Can Password Managers Be Hacked?

Chris Provencher on February 20, 2025

Password managers keep our online accounts safe. They store all our passwords in one place. But are they hackable?

What Are Password Managers?

Password managers are like digital vaults: they save all your passwords inside themselves. You need only remember one master password, of course. This makes keeping a lot of accounts much easier to handle.

How Do They Work?

You make one main password. The manager scrambles your passwords. What this means is, it changes them into an unreadable format without a key.

Why Use Them?

People use password managers out of convenience and security. One single factor is the difficulty in remembering several strong passwords. A password manager allows you to generate and securely store all these.

Can Password Managers be Hacked?

They always hunt for ways to steal your information. However, breaking into a password manager is not easy.

Security Measures

Password managers use very strong encryption. This makes them barely readable by hackers. They are also using two-factor authentication-2FA. The addition of this adds a layer of security.

No system is perfect. If a hacker gets your master password, then they can access your vault. A few managers have had security issues in the past, but these are rare.

How Can You Protect Your Password Manager?

You can take steps to keep your password manager safe.

Choose a Strong Master Password

Make your master password long and unique. Use a mix of letters, numbers, and symbols.

Enable Two-Factor Authentication

2FA adds a layer of security. Even if someone knows your password, they need another code to log in.

Keep Software Up-to-Date

Always update your password manager. Updates fix security issues and keep your data safe.

What Happens If a Password Manager Gets Hacked?

If a password manager gets hacked, it can be serious. Hackers could access all your passwords.

Immediate Actions

Change your master password immediately. Decide which accounts could be affected and change their passwords as well.

Long-Term Solutions

Consider shifting to another password manager if it has been compromised anytime earlier. Keep up to date with any security news about your manager.

Is the Use of Password Managers Worth the Risk?

Despite the risks, many people still use password managers. They make managing passwords much easier. It’s also safer than trying to remember them all yourself.

Benefits Outweigh Risks

The benefits of using a password manager usually outweigh the risks. They help you create strong, unique passwords for each account.

Trustworthy Options

Choose a reputable password manager with good reviews and security features. Do some research before deciding which one to use.

Take Control of Your Online Security Today!

Using a password manager will go a long way in enhancing your online security. Remember to choose a strong master password. You should also use two-factor authentication and keep your software updated.

If you have any questions or need help in the selection of a password manager, contact us today!

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This Article has been Republished with Permission from The Technology Press.

10 AI Tools You Need in Your Office For Productivity

Chris Provencher on February 15, 2025

In today’s fast-moving world, everyone wants to work wiser, not harder. The involvement of AI tools will definitely help you do just that. They can make your work easier and faster. Let’s explore some AI tools that can boost productivity in your office.

What Are AI Tools?

AI tools are software programs that use artificial intelligence. They help users in completing their tasks in an efficient and effective manner. Over time, these tools are able to learn from data. These tools are like intelligent assistants that assist you in completing your work.

In What Ways Can AI Tools Help with Time Management?

Time management is crucial for productivity. AI tools can help you manage your day better. They can schedule meetings, remind you of events, and even suggest the best times to take breaks.

Smart Calendars

Smart calendars use AI to manage your schedule. They can determine the best times for meetings based on everyone’s availability. They can also send reminders so you don’t forget important tasks.

Task Managers

Task managers keep you on track about what to do. AI-enabled task managers can even put your tasks in order by deadline or urgency. That way, you focus on what really matters.

Can AI Improve Communication?

Communication is key in any office. AI tools can make communication faster and clearer. They can help with emails, meetings, and even language translation.

Email Assistants

Email assistants use AI to sort your inbox. They can filter important emails and even draft replies for you. This saves time and reduces stress.

Virtual Meeting Helpers

Virtual meeting helpers use AI to transcribe meetings in real time. They can also highlight key points and action items. This makes it easy to review what was discussed later.

How Do AI Tools Enhance Data Analysis?

Data analysis is a core element of informed decision-making. AI-powered tools can analyze large volumes of data in the shortest time. They provide insights that will help you make better choices.

Data Visualization Tools

Data visualization tools create simple charts and graphs that are easy to understand. AI helps them identify trends and patterns in the data.

Predictive Analytics

Predictive analytics make use of AI to forecast the future with the help of data related to the past. It helps the businesses plan in a better way and move ahead of the competition.

Does AI Help in Creative Tasks?

It’s not just about numbers and schedules. AI can be helpful in creative tasks too, such as writing, designing, and coming up with new ideas.

Writing Assistants

Writing assistants can help with grammar checks and content ideas.

Design Tools

Design tools powered with AI will create stunning visuals in a jiffy. They offer templates, and design suggestions based on current trends.

Are There AI Tools for Customer Service?

Customer service is vital for any business. AI tools can improve how you interact with customers. They give quick responses and solutions to questions. 

Chatbots

Chatbots are AI programs that chat with customers online. They answer questions instantly and are available 24/7.

Sentiment Analysis Tools

Sentiment analysis tools use AI to understand customer feelings from their messages or reviews. This helps businesses respond appropriately and improve customer satisfaction.

What are the Advantages of AI tools?

Using AI tools in your office has several advantages. They save you from tedious work and give you much more time to devote to something more important.

Most AI tools are very easy to use, and many integrate well with other software. This makes them convenient for adding into your setup.

The type of AI tool you choose would depend on your needs. First, identify the areas where you need help, like time management or communication.

Next, research different tools available in those areas. Look for user reviews and try free trials if available.

Ensure that the tool is easy to use and fits within your budget. Also, ensure it integrates well with other tools you use in your office.

Boost Office Productivity

AI-driven productivity tools are changing the way we do things daily. The result? Easier, faster, and more efficient execution.

Ready to give productivity in your office a boost? It may be time to integrate some of these smart tools into your workflow today! Contact us for more information on how we can help you determine what tools best suit your needs.

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This Article has been Republished with Permission from The Technology Press.

How safe is your data when your staff works from home?

Reliable Networks on February 13, 2025

How safe is your data when your staff works from home?

The Coronavirus crisis has changed the world as we know it. With social distancing, lockdowns and work from home becoming the new normal, cyber criminals are exploiting the situation to their gains. This whitepaper discusses how the cyber crime landscape is likely to shape up in the post-pandemic world and how businesses can safeguard themselves against it.

One of the reasons for a sudden spike is cyber crimes is the work-from-home model that is increasingly becoming the norm. When you allow remote access to your data, you are virtually opening your IT infrastructure to criminals–unless you have the right security measures. It is easy for malware and hackers to get into your system and corrupt it unless you have the right measures in place.

With employees operating from home, there are a lot of loopholes that cyber criminals target. Some of them include

Lack of knowledge
Most employees don’t realize how their simple actions or non-actions can contribute to a cyberattack that can bring your whole business down. For example, they may unwittingly end up compromising on your business’s data security by sharing passwords, not using a good antivirus software or using the public WiFi to access their emails, etc.,

It is more difficult to oversee IT operations
With teams working remotely, it is difficult for businesses to manage their IT efficiently. Installation of security patches, anti-malware tools, data backups, etc., are all more difficult now.

Working from home offers businesses a lot of benefits in terms of cost savings, employee satisfaction and flexibility. But, it also raises a lot of questions from the IT security perspective. When opting for the work-from home model, it is important to clearly define the IT policies and put them into practice. You could partner with an MSP who specializes in cybersecurity and remote workspace management to help you formulate a safe, remote working environment.

What is Blockchain Technology and How Does it Work?

Chris Provencher on February 10, 2025

Blockchain technology is changing the world. It is a system designed to keep records safe and secure. But how does it work? Let’s find out more about this amazing technology.

What is Blockchain?

Blockchain is some kind of digital ledger. In it, information is stored in a manner that makes it hard to change. This ledger is shared among many computers, each one having a copy of the same ledger.

Information is kept within blocks. Each block maintains a list of transactions. As the block gets filled, it connects to the previous block, forming a linked chain of blocks or a blockchain.

How Does Blockchain Work?

Blockchain works by mining. Miners are computers that solve complex math problems. Once they solve these problems, they add new blocks to the chain.

Each block has a unique code called a hash. This hash helps keep the information secure. If anyone tries to change the information, the hash also changes. That way, it’s easy to spot any tampering.

Why is Blockchain Secure?

The blockchain is secure because it is made using cryptography. Cryptography is like a secret code used to protect information. Only the ones who have the right key will be able to read it.

Besides, blockchain is decentralized. That means no one controls it. Several computers are working together to keep it safe.

What Are the Uses of Blockchain?

Many other uses of blockchain exist beyond money. It can track goods in a supply chain, store medical records safely, and even help with voting in elections.

In finance, blockchain powers cryptocurrencies such as Bitcoin. These are digital currencies that people can use online.

How Does Blockchain Impact Our Lives?

Blockchain makes transactions faster and cheaper. It removes the need for middlemen like banks. This saves time and money.

It also introduces transparency. Users can view all the transactions made on the blockchain. These actions help to establish trust among users.

What Are the Challenges of Blockchain?

There are challenges regarding the use of blockchain. Much of the mining is power-consuming. This might not be suitable for the environment.

Besides these issues, there are even more regulatory ones. Governments and agencies don’t yet know how to deal with blockchain technology.

What’s Ahead for Blockchain?

The future of blockchain is very bright. More and more industries are exploring its potential each day. From healthcare to entertainment, blockchain may change the way we do things.

Developers are also working on making blockchain more efficient and eco-friendly.

Want to Learn More About Blockchain?

Blockchain technology is interesting and full of potential. It can change many aspects of our lives for the better.

Contact us to learn more about how blockchain can benefit your business or personal projects.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

4 things to do to ensure your business continuity planning is a success

Reliable Networks on February 6, 2025

4 things to do to ensure your business continuity planning is a success

Working on creating a contingency plan for your business? That’s great! Here are 4 things you need to consider when preparing your new business continuity plan.

Audit of your business continuity plan
Having a business continuity plan alone is not enough. You need to audit it at regular intervals to ensure it is up-to-date and relevant. Often, business continuity plans aren’t used for years, and may be obsolete or irrelevant by the time an actual emergency occurs.

Creating a team for business continuity
Constitute a team for your business continuity project. Decide who will take ownership of implementing the business continuity in the event of an emergency. Break down the business continuity plan into smaller elements and decide who is responsible for each of them. Also, remember to designate a back up for each person in the team.

Mock Drills and Dry Runs
After your business continuity plan is ready you need to check if it really works. A dry run will tell you if it is really effective and also point out to loose ends, if any, that you can fix before the actual emergency.

Don’t forget a debrief
In case you do end up using your business continuity plan, make sure you do a debrief. It will help you determine the effectiveness of your business continuity plan. The brief should focus on identifying the losses you incurred from the disaster, the time taken for implementation of the business continuity plan, the key positives of implementation of your business continuity plan and also offer suggestions, if any for improvement. Irrespective of the size of your business, business continuity planning is indispensable. Bigger companies often have their own staff (IT as well as non-IT) for business continuity planning, but for SMBs to have their own business continuity planning team can be a bit of a strain on their resources. Consider teaming up with a MSP who is experienced in disaster recovery planning, so you don’t cut corners now to regret later.

Ultimate Guide to Encryption Methods

Chris Provencher on February 5, 2025

Encryption is a method of securing information. It converts readable data into secret code. Only the right key can decode it. This guide will help you understand different encryption methods.

What is Encryption?

Encryption is like a secret language. It converts regular text into unreadable text. This unreadable text is called ciphertext. Only people who have the right key will be able to convert it into normal text, called plaintext.

Why Do We Use Encryption?

We use encryption to keep our information safe. It makes our data safe from hackers. This is very important for privacy and security.

How Does Encryption Work?

Encryption uses algorithms and keys. An algorithm is a set of rules for solving problems. A key is somewhat like a password that unlocks the secret message.

Symmetric vs Asymmetric Encryption

There are two main types of encryption: symmetric and asymmetric.

Symmetric encryption uses the same key for encryption and decryption. The same key is shared between the sender and receiver. It’s fast but less secure when the key is shared.

Asymmetric encryption uses two keys: a public key and a private key. A public key can encrypt a message, while a private key can decrypt it. It’s more secure since only the private key unlocks the message.

What Are Some Common Encryption Methods?

There are numerous encryption methods in use today. Here are some of the most common ones:

AES (Advanced Encryption Standard)

AES is one of the most secure forms of encryption. It is symmetric encryption. AES can have 128, 192, or 256-bit keys. The longer the key, the harder it is to break.

RSA (Rivest-Shamir-Adleman)

RSA is an asymmetric encryption method. It uses two keys: a public and a private key. RSA is widely used for secure data transmission.

DES (Data Encryption Standard)

DES was once a popular symmetric encryption method. It uses a 56-bit key, which is now considered weak. DES has mostly been replaced by AES.

ECC (Elliptic Curve Cryptography)

ECC is an asymmetric technique that offers better security and more compact key sizes. It is efficient and widely adopted in various mobile gadgets.

How Do We Use Encryption in Everyday Life?

Encryption plays a major role in our daily life routines.

Online Shopping

When you purchase online, your payment information is encrypted. This protects your credit card information against hackers.

Messaging Apps

Apps like WhatsApp use encryption to keep your messages private. Only you and the person you are chatting with can read them.

Email Security

Many email services use encryption to protect your emails from being read by others.

What Are the Challenges of Encryption?

Encryption has many benefits, but it also faces challenges.

Key Management

Managing keys securely is a challenge. If some person loses their key, they probably will lose their data.

Performance Issues

Encryption could slow down the systems since it needs processing power for encryption and decryption.

How Can You Stay Safe with Encryption?

You can take some steps to securely use encryption.

Use Strong Passwords

Always use strong passwords for accounts and devices. That will make hacking difficult as it will take time to access.

Keep Software Up-to-Date

Regularly update your software to protect against security vulnerabilities in software.

Use Caution with Public Wi-Fi

If you need to use public Wi-Fi, avoid sensitive transactions unless you can encrypt your internet connection using a VPN.

Ready to Secure Your Data?

Encryption helps protect your personal information from threats. Understanding different methods can help you choose the right one for your needs.

If you want more information or need help securing your data, contact us today!

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

What are the essentials of a business continuity plan?

Reliable Networks on January 30, 2025

What are the essentials of a business continuity plan?

An unexpected emergency can wipe out your business! A business continuity plan can help it survive. But, what should a good business continuity plan cover? Read this blog to find out.

A list of your key contacts
 One of the most important elements in your business continuity plan is a list of all your important contacts who should be informed of the disaster. This can include all your C-level execs, HR managers, IT Manager, client facing managers, etc.,

A comprehensive list of your IT inventory
 Your business continuity plan should contain a list of all the softwares, apps and hardware that you use in the daily operations of your business. This list should identify each of those as critical or non-critical and mention details pertaining to each of them such as

  • The name of the app/software
  • Version/model number (for software/hardware)
  • Vendor name and contact information for each of them
  • Warranty/support availability details
  • Contact information for customer support for these hardware/apps
  • Frequency of usage

Backup information
Data backups are critical to your disaster recovery and so your business continuity plan should include information about data backups. It should mention how often data is backed up, in what formats and where. It should also mention what data backups are available–ideally, you should be backing up ALL data already!

What’s your Plan B?
Make sure your business continuity plan lists a backup operations plan that will come into play in the event of a disaster. Examples include alternative workflows such as options to work remotely or to allow employees to bring their own devices to work (BYOD) until the time regular business premises or systems are ready.

Floor plans and location
Your business continuity plan should also include floor plans of your offices with the exit and entry points clearly marked up, so they can be used in the event of any emergency. It should also mention the location of data centers, phones, key IT systems and related hardware.

Process definition
Make sure your business continuity plan defines the SOPs to be followed in the event of an emergency.

Think business continuity planning is too complicated? Don’t give up! A lot of SMBs, don’t create a business continuity plan thinking it is too much of a hassle. But this can prove fatal to your business later. A qualified MSP can help you understand business continuity planning and even help you create a business continuity plan that’s best suited for you..

How is Your Cyber Hygiene? Essential Tips For 2025

Chris Provencher on January 30, 2025

Cyber hygiene is super important. It’s like brushing your teeth but for your online life. 

Good cyber habits help keep you safe from hackers on the internet. Let’s check some easy ways to stay safe online in 2025. 

What is Cyber Hygiene?

Cyber hygiene means the care you give to your online stuff. This includes keeping your devices and information clean and safe. Washing your hands stops germs. Good cyber behavior stops digital germs like viruses and hackers.

Why is it Important?

Criminals online always try new tricks to get your info or mess up your gadgets. Good cyber hygiene stops them. It keeps your stuff private and your devices working well.

How Can You Improve Your Passwords?

Passwords are like keys to your online home. You want them to be strong. Here are some tips:

Use Long Passwords

Longer passwords are harder to guess. Try using a sentence. For example, “I love eating pizza on Fridays!” is a good password.

Mix it Up

Use different types of characters. Mix in numbers, symbols, and both big and small letters. “I<3EatingPizza0nFridays!” is even better.

Don’t Reuse Passwords

Use a unique password for each account. If someone steals one, the others stay safe.

Why Should You Update Your Software?

Updating your software is like getting a flu shot. It protects you from new threats. Here’s why it’s important:

Fix Security Holes

Updates usually fix problems in your software. These are holes that bad guys can use to get in. Updating closes these holes.

Get New Features

Updates can also give you new cool stuff. Your apps may work better or do more things.

Set Automatic Updates

Turn on automatic updates when you can. Then you don’t have to remember to do it.

How Does Two-Factor Authentication Work?

Two-factor authentication is like putting two locks on your door. It makes it harder for bad guys to break in. Here’s how it works:

What is 2FA?

2FA needs two things to prove it’s you. Usually, one thing is your password. The second thing might be a code sent to your phone or your fingerprint.

Why Use 2FA?

If someone steals your password, they still can’t get in. They don’t have the second thing. It’s much safer.

Where to Use 2FA

Use 2FA on all your important accounts. These include email, banking, and even social media.

Are You Being Careful on Public Wi-Fi?

Public Wi-Fi can be very dangerous. It’s like yelling in a crowded place. Anyone could listen. Here’s how to stay safe:

Using a VPN

A VPN is like a secret tunnel to the internet. It keeps your information private, even on public Wi-Fi.

Avoid Sensitive Tasks

Don’t do banking or shopping on public Wi-Fi. Wait until you’re on a safe network.

Turn Off Auto-Connect

Don’t let your device connect to any Wi-Fi network by itself. It might connect to a fake, bad network.

How To Identify Phishing Scams?

Phishing is when a bad guy tries to trick you into giving away your information. It’s like a fake fisherman trying to catch you. Here’s how to avoid the hook:

Check the Sender

Look closely at who sent the message. Scammers often use names that look real but aren’t.

Don’t Click Suspicious Links

If a link looks weird, don’t click it. Move your mouse over it to see where it really goes.

Be Wary of Urgent Messages

Scammers often say you need to act fast. Real companies rarely do this.

Are You Backing Up Your Data?

Backing up is like making copies of your important papers. If something bad happens, you don’t lose everything. Here’s why it’s important:

Against Ransomware

Ransomware can lock up your files. With backups, you can tell them to go away.

Recover from Accidents

Sometimes we delete things by mistake. Backups let you get them back.

Use the 3-2-1 Rule

Keep 3 copies of your data, on 2 different types of storage, with 1 copy off-site.

How Often Should You Review Your Privacy Settings?

Your privacy settings are like curtains on your windows. They let you control what others see. Check them often:

Schedule It

Check your privacy settings every few months. Write it down so you don’t forget.

Check All Your Accounts

Don’t forget about old accounts. If you don’t use them, close them.

Limit What You Share

Only share what you need to. The less you share, the safer you are.

Are You Teaching Your Family About Cyber Safety?

Cyber safety is for everyone in your family. It’s like teaching kids to look both ways before crossing the street. Here’s how to spread the knowledge:

Make it Fun

Use games or tell stories to teach about cyber safety. It’s easier to remember that way.

Lead by Example

Show good cyber habits to your family. They learn by watching you.

Talk About Online Experiences

Have open talks about what happens online. That keeps everyone in your house safe.

Want to Level Up Your Cyber Hygiene?

Good cyber hygiene protects you from online bad guys in 2025. Use strong passwords, update your software, and be careful on public Wi-Fi. Watch out for phishing scams. Always back up your data. Check your privacy settings and teach your family about online safety.

Want to know more about staying safe online? We can help! Contact us for more tips on cyber hygiene. Let’s make your online life easier and safer together!

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

10 Tips For a Seamless Smart Home Experience

Chris Provencher on January 25, 2025

Smart homes make life easier. But setting one up can be tricky. Here’s how to make a smooth smart home system.

What is a Smart Home?

A smart home uses technology to control many parts of life. This includes turning lights on and off and unlocking doors. You can control these devices with your voice or smartphone. These devices often connect over the internet and talk to each other.

Why Should I Make My Home Smart?

Smart homes save you time and energy. They can also make your home safer. Lastly, they are fun to use. Just say it and watch it happen!

How do I build my smart home?

Choose Your Hub

The hub acts as the brain of your smart home. It helps devices talk to each other. Common hubs include the Amazon Echo and the Google Nest.

Choose Compatible Devices

Your devices should work with your hub. When buying, look for phrases like “Works with Alexa” or “Google Home compatible”.

Set Up Your Network

You need a strong Wi-Fi network. You might need to change your router. Some smart devices work best on their own network.

What are some must-have smart devices?

Smart lights

These let you control your lights with your voice or phone. You can change colors and set schedules too.

Smart thermostat

This learns your schedule and saves energy. You can use it from anywhere.

Smart locks

These let you lock and unlock your doors with your phone. You can also share digital keys with guests.

How can I get my devices to work together?

Use routines

Routines let you control many devices with one command. Say, “Good morning,” and you can turn on the lights and start your coffee maker.

Group your devices

Put devices in the same room into groups. This lets you control all of them at once.

How Do I Keep My Smart Home Safe?

Use strong passwords

Give all your devices strong, unique passwords.

Keep software updated

Update your devices with new software. This keeps them safe from hackers.

What if I have problems with my smart home?

Check your network

Poor Wi-Fi causes many issues. Make sure your network is strong and stable.

Restart your devices

Sometimes, you can fix problems by turning things off and then on again.

Call for help

Don’t be afraid to ask for customer support when you get stuck.

Making Your Home Smarter

Smart homes are great, but they take some work to set up. Follow these tips to make the process smooth. 

Need help? Contact us to make your home work just how you want it to.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.