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3 ways Office 365 helps cut down your IT costs

March 12, 2024 No Comments

3 ways Office 365 helps cut down your IT costs

Want to switch to Office 365, but are not sure if it is cost effective? In this blog, we discuss three ways in which Office 365 can help bring down your IT costs.

You don’t have to pay upfront

When you subscribe to Office 365, you can pay the licensing fee on a monthly basis. It is more of a pay-as-you-go format. In the traditional Office set-up, you had to pay for the number of licenses you bought and they were yours to keep–but, at the same time, they were tied to the device you bought them for, meaning legally, you could install them only on the device you bought them for.

You are paying only for what you use

In the traditional set-up, you are paying for installing and using the software program on individual devices. That means, if you cut down on staff or use seasonal staff, or staff working remotely from home or other locations, they won’t have access to the programs. With Office 365, you are paying per license, irrespective of the device you are using it in. That means anyone can access it, from anywhere, using their credentials. This flexible approach to Office also makes it easy when you scale up or down in terms of staff.

Great admin tools

Office 365 offers IT administrators tools that provide a lot of control and visibility over activities related to Office. Here’s what administrators can do with the new Office 365

  • Create and delete users
  • Manage users by creating user groups based on user roles and requirements and set different access and permission levels for each user group
  • Manage the security of data in Office 365 by setting access restrictions, password expiry, etc.,

Using the admin control tools, administrators can generate reports that tell them usage patterns, draw attention to bugs, or program downtimes. The reports also provide usage patterns which can help you streamline subscription costs.

So, what are you waiting for? It’s time to make the switch to the more powerful, efficient and cost-effective version of Office. Talk to a Microsoft licensed MSP today!

Examples of How a Data Breach Can Cost Your Business for Years

March 10, 2024 No Comments

In the digital age, data is the lifeblood of businesses. It fuels operations, decision-making, and customer interactions. But there is a dark underbelly of this data-centric landscape. It’s the persistent threat of data breaches.

The repercussions of a data breach extend far beyond the immediate aftermath. They often haunt businesses for years. Only 51% of data breach costs occur within the first year of an incident. The other 49% happen in year two and beyond.

Data breach report
Image source: IBM’s Cost of a Data Breach Report 2023

We’ll take a look at the long-term consequences of a data breach. As well as examine a real-world example. You’ll see how a single breach can have enduring implications. Ones that impact a business’s reputation, finances, and regulatory standing.

The Unseen Costs of a Data Breach

Introduction to the First American Title Insurance Co. Case

The 2019 cybersecurity breach at First American serves as a stark illustration. It reminds us of the far-reaching consequences of a data breach. In this case, the New York Department of Financial Services (NYDFS) imposed a $1 million fine. Cybersecurity sites announced the fine in the fall of 2023. The company’s fine was for failing to safeguard sensitive consumer information.

The breach exposed over 880 million documents. These files contained personal and financial data. The breach represented a significant violation of data protection standards.

This is one example of how costs can come long after an initial breach. Here are some other ways security incidents can haunt businesses for years.

Lingering Impacts of a Data Breach

Financial Repercussions

The financial toll of a data breach is significant. Immediate costs include things like:

  • Breach detection
  • Containment
  • Customer notification

Beyond those, businesses face long-term expenses. These relate to legal battles, regulatory fines, and reparations. Regulatory penalties are just one facet of the financial repercussions. Others include potential legal actions from affected individuals. As well as class-action lawsuits adding to the monetary strain.

Reputation Damage

The impact on a business’s reputation is arguably the most enduring consequence. Customers lose trust in a company’s ability to protect their sensitive information. This loss of trust can result in a decline in customer retention. As well as acquisition difficulties and long-lasting damage to the brand image.

Rebuilding a tarnished reputation takes time. It also takes concerted efforts. These may involve public relations campaigns and enhanced security measures. These actions help assure stakeholders of renewed commitment to data protection.

Regulatory Scrutiny

Regulatory bodies increasingly hold businesses accountable for safeguarding consumer data. A data breach triggers regulatory scrutiny. This may lead to fines and ongoing compliance requirements.

Regulatory authorities take a stringent stance on data security. As well as on companies that fail to meet cybersecurity standards. The fallout includes financial penalties. As well as increased oversight and mandatory security improvements.

Operational Disruption

The aftermath of a data breach disrupts normal business operations. Companies must take remediation efforts and put in place enhanced security measures. These can divert resources away from core business functions.

The company feels the impact across departments, affecting productivity and efficiency. The ripple effect of operational disruption can extend for years. This impedes growth and hinders the organization’s ability to adapt to market changes.

Customer Churn and Acquisition Challenges

A data breach often leads to customer churn. Individuals lose confidence in the business’s ability to protect their data. Acquiring new customers becomes challenging. Potential clients are wary of associating with a brand that has suffered a breach. The prolonged effects on customer acquisition can hinder the company’s growth. As well as its market competitiveness.

A Cautionary Tale for Businesses Everywhere

The repercussions of a data breach extend far beyond the immediate incident. They can impact the financial health and reputation of a business for years. As well as its regulatory standing.

The frequency and sophistication of cyber threats continue to rise. Proactive cybersecurity measures are not just a necessity. They are a strategic imperative for safeguarding the long-term success of businesses.

The true cost of a data breach is not always immediately evident. It’s a complex interplay of things like:

  • Financial penalties
  • Reputation damage
  • Regulatory consequences
  • Operational disruption

These impacts can persist for years. It’s important to learn from real-world examples. As well as focusing on robust cybersecurity measures. This helps businesses mitigate the risks associated with data breaches. As well as safeguarding their immediate interests and their long-term viability.

Need a Cybersecurity Assessment to Prevent an Unexpected Breach?

There are many ways that hackers can breach a network. From endpoints to cloud tools, you must run a tight security ship. Need some help?

Schedule a cybersecurity assessment today. This is the first positive step into understanding and addressing your risk. As well as avoiding the consequences of a data breach.

Give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Your guide to Office 365: Part-II

March 5, 2024 No Comments

Your guide to Office 365: Part-II

Last week, we provided a brief introduction of what Office 365 is, and touched on some of the benefits it offers. This week we look at a few more pros of Office 365.

More efficient

Office 365, being the recent version of Office, is one of the most efficient versions. It can boost your productivity better than traditional Office.

Offers a good number of support tools

Office 365 is more than Word, Excel and PowerPoint. It offers plenty of other support tools that make collaboration easier and can help boost the overall productivity of your team. Examples include-Sharepoint, Skype for business, OneNote, etc.,

Mobile compatibility and real-time synchronization

Office 365 is mobile compatible and has its own app that you can download on your phone and use to access and edit your Office files anytime from anywhere. Plus, since the files are in the cloud and can be shared with others, it also lets multiple people work on the files simultaneously.

Upgrades are much easier

Since Office 365 is online, you don’t have to do software updates or version upgrades the old-fashioned way, for each device. Updates and revisions can be both expensive and cumbersome, so businesses tend to stick with the older version, rather than paying for and installing a new one. This can create security issues. In Office 365, you get automated updates and version upgrades and these can be applied across all your accounts at once.

If you are already well versed with the traditional office, you don’t have to worry about Office 365 being any different. Microsoft has not made any significant changes in the cloud version of the Office that will cause confusion for users that are used to the desktop version. But, No matter how easy a software suite is to install and use, ensuring it is updated regularly so that the security patches are in place and the tool is in compliance with industry regulations and standards can be time-consuming–especially when you have a business to run and customers to attend to. Consider getting assistance from a Managed Services Provider (MSP) who is authorized by Microsoft to provide Office 365 services for you. Office 365 also has multiple versions of it–each suitable for different business sizes/uses. Your MSP will be able to guide you well as to which version suits your needs best based on your business and industry.

Are Your Smart Home Devices Spying On You? (Experts Say, Yes!)

March 5, 2024 No Comments

The integration of smart home devices has become synonymous with modern living. They offer convenience, efficiency, and connectivity at our fingertips.

But a recent study has raised concerns about the darker side of these smart gadgets. It suggests that our beloved smart home devices may be spying on us.

It’s natural these days to invite these devices into your home. Yet there is also the need to scrutinize their privacy implications. We’ll shed some light on the potential surveillance risks posed by smart home devices as well as discuss ways to safeguard your privacy in an era of increasing connectivity.

The Silent Observers in Our Homes

Smart home devices can range from voice-activated assistants to connected cameras and thermostats. They have woven themselves seamlessly into the fabric of our daily lives.

These gadgets promise to make our homes smarter and more responsive to our needs. But a study by consumer advocate group Which? raises unsettling questions. What is the extent to which they may be eavesdropping on our most private moments?

The study examined the data practices of popular smart home devices. Including those by Google and Amazon. It revealed a landscape where the lines between convenience and surveillance blur.

Key Findings from the Study

The study scrutinized several popular smart home devices. Such as smart TVs, doorbell cameras, and thermostats. It uncovered several alarming revelations.

Widespread Data Sharing

A significant number of smart home devices share user data with third-party entities. This data exchange is often unbeknownst to users. It raises concerns about the extent to which companies are sharing our personal data as well as doing so without explicit consent.

Potential for Eavesdropping

Voice-activated devices, like Alexa, are common. Smart speakers and assistants were found to be particularly susceptible to potential eavesdropping. The study revealed some eyebrow-raising information. There were instances where these devices recorded and transmitted unintentional audio data. This poses privacy risks especially for users who may unknowingly be under constant auditory surveillance.

Lack of Transparency

One of the most disturbing aspects highlighted by the study is the lack of transparency. Data practices are often obscured under mountains of text.

Many smart home device manufacturers fail to provide clear and comprehensive information. Including details about how they collect, store, and share user data. This leaves consumers in the dark about potential privacy implications from connected homes. But what you don’t know can hurt you in this case.

Security Vulnerabilities

The study also identified security vulnerabilities in certain smart home devices. This highlights the risk of unauthorized access to sensitive information. Inadequate security measures could potentially expose users to cyber threats. As well as compromising the integrity of their smart home ecosystems.

Navigating the Smart Home Landscape Safely

Here are the key steps to navigate the smart home landscape safely.

1. Research Device Privacy Policies

Before purchasing a smart home device, carefully review the manufacturer’s privacy policy. Look for transparency about things like:

  • Data collection
  • Sharing practices
  • Security measures in place to protect user information

2. Optimize Privacy Settings

Take advantage of privacy settings offered by smart home devices. Many devices allow users to customize privacy preferences. These can include disabling certain data-sharing features as well as adjusting the sensitivity of voice-activated functionalities.

3. Regularly Update Firmware

Ensure that your smart home devices have the latest firmware updates. Manufacturers often release updates to address security vulnerabilities as well as enhance device performance. Regular updates help fortify your devices against potential cyber threats.

4. Use Strong Passwords

Put in place strong, unique passwords for each smart home device. Avoid using default passwords. These are often easy targets for hackers. Strengthen your home network security to protect against unauthorized access.

5. Consider Offline Alternatives

Research whether you can achieve certain smart home functionalities with offline alternatives. If you can, opt for devices that operate offline or have limited connectivity. This can reduce the potential for data exposure.

6. Limit Voice-Activated Features

If privacy is a top concern, consider limiting or disabling voice-activated features. This reduces the likelihood of inadvertent audio recordings and potential eavesdropping.

7. Regularly Audit Connected Devices

Periodically review the smart home devices connected to your network. Seeing just how many there are may surprise you. Remove any devices that are no longer in use. Or that lack adequate security measures. Keep a lean and secure smart home ecosystem to mitigate your risk.

Don’t Leave Your Smart Home Unprotected – Schedule a Security Review

The connected era invites us to embrace technological advancements. But we need to do it responsibly. You don’t want the convenience of smart home devices to compromise your data privacy.

Just how secure is your smart home and Wi-Fi network? Need to find out? We can help.

Contact us today to schedule a smart home security review.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

5 Ways to Leverage Microsoft 365’s New AI Innovations

February 29, 2024 No Comments

Microsoft 365 has a powerful suite of cloud-based productivity tools. They can help you work smarter and faster. Microsoft has consistently been at the forefront of innovation. M365 was one of the very first all-in-one cloud tools, introduced as Office 365 in 2013. Now, Microsoft and its business tools are at the leading edge of generative AI.

The Microsoft 365 platform has been adding some amazing AI innovations. They sit inside tools like Word, Excel, PowerPoint, Teams, and more. If you know how to use them, these smart features can enhance your experience. As well as significantly boosting your productivity.

Next, we will explore some of the ways you can leverage Microsoft 365’s new AI innovations. So that you can get more out of your work.

Microsoft Copilot: A Game-Changer in Collaboration

Microsoft Copilot is the crown jewel of Microsoft’s AI innovations. It’s designed to be your virtual collaborator. It can help you generate code, write documents, and even craft emails more efficiently. This AI-powered tool is built on the foundations of OpenAI’s ChatGPT technology. This enables it to understand context and anticipate your needs. As well as generate content in a remarkably human-like manner.

Here are some of the tools in the Microsoft universe that incorporate Copilot:

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Teams
  • Edge
  • Windows
  • Bing
  • Dynamics 365 Sales

How can you take advantage of the benefits offered by Microsoft Copilot? Here are a few ways to jump on the added efficiency and time-savings they bring.

1. Speed Up Document Creation

In the realm of document creation, Copilot shines as a versatile writing companion. It helps when drafting a report, crafting a presentation, or composing an email. Copilot provides intelligent suggestions, helping you articulate your thoughts more effectively. It speeds up the writing process. It also ensures that your content is clear, concise, and tailored to your audience.

2. Enhance Your Teams Meeting Experience

One of the key strengths of Copilot is its ability to enhance collaboration across teams. It can create coherent and context-aware responses. Such as a summary of meeting notes and an action item list.

Another helpful feature is the ability to catch up on what you’ve missed. Have you arrived late to a Teams meeting? You can just ask it to summarize the important points of the conversation so far.

3. Create PowerPoints with Ease

More people can become “PowerPoint Masters” with Copilot. The AI-infused features in PPT can create a slide deck for you based on text prompts.

It can tap into Microsoft’s stock images to fill your slides. Copilot will also suggest text to use based on your presentation topic. Do you have a PowerPoint that you need help with? The tool can reorganize your slides for a better presentation flow.

4. Enjoy Smart Business Insights in Excel

Another new AI innovation in Microsoft 365 is Excel Ideas. This feature can help you analyze and visualize your data with ease. Excel Ideas can automatically detect patterns and trends in your data. It will suggest charts, tables, and summaries that best suit your needs.

You can also use Excel Ideas to ask natural language questions about your data. Such as, “What is the average sales by region?” or “Which product has the highest profit margin?” You’ll get instant answers in the form of charts or formulas.

5. Save Time in Outlook with AI Help

We all get those long emails from time to time. The ones that you push to the bottom of your inbox for when you have more time. Well, the new Copilot feature in Outlook can help. Just ask it to summarize the key points of an email for you to save yourself reading time.

You can also use Copilot in Outlook to help write emails. It will save help by providing a first draft. As well as suggesting responses to emails in your inbox.

A Future of Intelligent Productivity

As we embrace the era of intelligent productivity, Microsoft 365 becomes more powerful. Its new AI innovations pave the way for a more efficient work environment.

By incorporating these capabilities into your daily workflow, you’re staying competitive. As well as setting the pace for the future of work.

Tap into the Future with Our M365 Services

Microsoft 365’s commitment to continuous improvement ensures that you have cutting-edge tools. The ones needed to stay ahead, innovate, and thrive. Especially in a rapidly evolving digital landscape. Embrace the power of AI. Unlock a new dimension of productivity with Microsoft 365.

Our team of M365 experts can help you ensure you’re getting the full benefit of these features. As well as new ones Microsoft is developing and rolling out in the coming months. We’ll help your team save time and improve your bottom line.

Give us a call today to schedule a chat.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.